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Reviews - Motorpoint of Derby Car Importer

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Excellent

“Will Arthur Daley win again”

published 28/04/2002

Will save you money

Local dealer won't like you!

The time had come to buy a new car. I broke open my piggy bank and counted my pennies. Armed with a reasonable deposit I set off into my local area to tour round the car dealerships to see what took my fancy. After many test drives and pushy salesman, I finally decided to buy a Hyundai coupe 2.0...

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Price
Service
Efficiency
After sales service

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Excellent

Save ££££££

None!

When I fell pregnant in 2003 we decided we better get a bigger car. We eventually decided on a Mondeo or Vectra and were looking at second hand with around 12,000 on the clock. We found a few we liked in local dealerships but had a lot of trouble getting a good price for a part exchange on our...

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Price
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Efficiency
After sales service

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Excellent

“Top Class Service”

published 23/08/2000

Massive cost savings, excellent service.

only one central base in the UK

My son has recently purchased a new Ford Focus from MOTORPOINT at Derby. He had a small choice of colours available ex stock at the time, but was able to choose from a wide selection of models. He paid under £10,000 for a model which retails in the UK for almost£13,500. The service provided by...

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Price
Service
Efficiency
After sales service

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Good

Reasonable Cost

Very poor service

A short while ago I was looking for a new car. I hadn't made up my mind what to buy, I have to see a car, look at all the positives and negatives of owning a particular model (although you don't know all whole truth until it goes wrong)! My wife and I had been to a few dealerships in the Midlands...

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After sales service

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Super

“Motorpoint of Derby”

published 29/09/2004

competitive deals

no test drive, inconsistent sales information

Best deals in the country, no doubt about that. Telelphone sales staff vary description and availability of cars. Don't bother with the vehicle preparation which they charge £62.50. New cars are clean enough. Most frustarting point is picking the car up which is only available Monday to Friday...

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Price
Service
Efficiency
After sales service

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Not for me

published 01/08/2008

MOTORPOINT PROMISED THEY WOULD DELIVER MY CAR IN 7 DAYS..I SOLD MINE STILLWAITING TO HEAR FROM MOTORPOINT..NOT HAPPY AT ALL THEY HAVENT EVEN CONTACTED ME WHY I DO NOT KNOW??

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Satisfactory

published 24/08/2007

the main point is that there is a wide range of cars at reasonable prices. its when you add up all the costs that you realise there isnt much difference really still works out very pricey. the customer service is very poor especially at burnley where i bought my car from not tax wasnt even informed about this. The car was filthy not even cleaned with splashes of what seemed like milk all over right side windows. for an first time buyer i wouldnt recomend them to anyone before a sale is made they are so helpful once the deal is done they cant wait to get rid of you

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Not for me

published 28/03/2008

l purshased what I was misled to beleive and advertised as a new unregistered nissan x-trail. By pure chance after a small fault developed my local nissan dealer diagnostic computer identified the vehichle as over two yeatrs old ! Nissan uk confirmed and trading standards are involved Beware all is not allways what it seems at motorpoint!

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