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Reviews - NatWest

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Super

“Go West!”

published 20/07/2005

Great online banking service, great Customer Servi...

Slightly higher charges than their competitors

*About Natwest* Natwest is a well known High Street bank. Formerly known a National Westminster bank, it recently merged with the Royal Bank of Scotland, to create RBS Natwest. 'In 1968 National Provincial Bank and Westminster Bank merged as National Westminster Bank. Together these banks could...

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Super

“My bank opens Bank Holidays!”

published 09/09/2007

Good customer service, branch facilities, Internet...

High charges and fines, Some bad press, Tries to s...

Yes, my bank opens Sundays and Bank Holidays! However, it's only one particular branch and that branch is the Centrale Shopping Centre branch in Croydon. I opened a current account with NatWest, just under a year ago for convenience. BRANCHES AND FACILITIES There are plenty of NatWest branches...

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Good

“Natworst more like it”

published 15/11/2001

not many but they can be usefull when they get the...

a lot when they do this

We all use accounts daily and little do we expect that they can go wrong for absolutely no fault of our own. This is my experience of Natworst as they currently seem to me. Well the story starts a few months ago when I got myself a lovely new Nokia 8210 on contract. What a lovely neat beautiful...

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Satisfactory

Until you have a problem, they're great. Very qui...

Absolutely dire at sorting out any problems you ha...

Having banked with NatWest essentially all my life (well, since I set up my very first bank account with them over 7 years ago), I have never had a problem with them. In fact, if asked, at one point I would have quite happily heartily recommended them to anyone. The service I used to receive in...

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Excellent

“A Step above the rest.”

published 08/09/2008

A great "basic" bank account from NatWest

None so far

The Step account from NatWest. ~ What and why? ~ The Step account from NatWest is placed in the category of being a basic bank account. These have sprung up over recent years, mainly because of the government trying to push people who might get benefits of any kind into receiving them via a bank...

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Super

Excellent individual Service

A little pushy on the loan front as a youngster

I have been with Nat West since I was 16 years old and got my first job after leaving school. At the time I did not have a bank account and the company I went to work for offered a service where they opened an account for you if you did not have one. It was with Nat West as that was where they...

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Super

Great online banking, good bonuses with student ac...

Problems with Maestro card, long queues at peak ti...

I have been a customer with NatWest for approximately 4 years. I joined them when I began my studies at University with a student current account which has now been moved on to a graduate account. I also hold savings and a credit card with them. As a result of moving around a lot recently, I have...

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Satisfactory

“disorganised”

published 02/12/2000

easy to give them money

hard to ever get at it again...charge to use other...

I opened up my first account at Natwest only 2 months ago. And I am already amazed by their lack of organisation and apparent incompetance. I set up a student account, which I was pleased to find was easy to do and the staff were pleasant and helpful, in which to deposit my student loan. After...

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Super

Practically everything

Credit cards need a boost

I have been banking with Natwest now since my mum opened a world savers account for me when i was 5 (i just wanted the piggy bank you got free!) but ever since they have provided me with quality service which i think needs to be spoken about as Natwest usually get quite a bit of stick. At the...

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Excellent

“NatWest”

published 23/07/2001

Good for young people, no problems so far, lots of...

None so far.

Being a bit of a freebie hunter when I decided to open up a bank account I opened one with whatever bank gave me the best freebie. At the time NatWest were the only bank offering me an “incentive” to join and it was a £10 gift voucher so my Card Plus account was opened and I was a...

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Super

“Natwest - My Story”

published 03/03/2003

Great student accounts

haven't encountered any major ones

One my 13th birthday I decided that being a woman of the world I needed a bank account, so off I went down the High Street and went into all the banks to see which one gave me the best freebie - Natwest offered an 8 pound record token and I have been with them ever since. I went to them when I...

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Not for me

“bank elsewhere”

published 15/08/2000

cool holograms on switch cards

bad service, poor interest rates, short branch ope...

My experience of the nat west bank has not been good, neither have my family members had a good experience either. Simple actions such as changing address, transferring money from one account to another or changing branch are near on impossible to do without at least four phone calls. Their cash...

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Super

“average maybe”

published 19/03/2001

Helpful staff, no problems

None really

My parents have been with NatWest for many years and seem to be really, really impressed with the service they get. I'm a little green on banking, I don't come across enough money to be a hardened bank user but what I know is, this bank is all right. In an appreciative sense of the phrase all...

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Excellent

“National Westminster Bank”

published 26/01/2001

excellent service, knowlegable staff

none

I've been with Natwest now for about five years and can honestly say that I find them faultless. They offer all the latest services: online services, telephone banking, the list goes on. They provide an excellent service and have cheerful, helpful staff. Being a student one of my accounts is a...

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Not for me

You get a bank account of sorts.

No customer service. Lots of Red Tape. Extra paper...

I moved to the UK 3 years ago. My husband had moved here 6 months prior to my arrival. Naturally opening a bank account was a priority. My husband opened his account with NatWest as he saw so much advertising and thought why not. He was asked for a ridiculous amount of paperwork to open up the...

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