Nationwide Building Society Mortgages > Reviews

Advantages: Large range of products, helpful patient advice, award winner
Disadvantages: Interest rates can go UP as well as down.

...about my mortgage from the Nationwide is slightly buoyed by the low interest rate making it a good time to have a mortgage and the increase in house prices is helping too. Before I even started looking at houses I looked for a mortgage as this is one of the options – and possibly the easiest one to do at the time, so I had a chat with my Bank – HSBC and Nationwide, and what really swayed me was that my parents had their mortgage with ... Read review

Advantages: some good products, low SVR,
Disadvantages: Customer service is terrible

... I have had accounts with Nationwide for a number of years and up until now, have dealt with my local branch. I have always been pleased with the service provided, that was until I decided to take advantage of their internet/telephone service, Nationwide Direct. Below is part of a letter of complaint that I recently sent to the Nationwide Direct Customer Service Manager, expressing my discontent with the service I received (I apologise for the ... Read review

Advantages: none
Disadvantages: none

I've always had a repayment mortgage. I was lucky enough not to be talked into an endowment mortgage, as I always thought that because as there was no guarantee of the endowment paying off what I owed, it was a bit risky. "Oh no sir, no chance of that". Better still, I took my repayment mortgage out with the Nationwide. Better because they have remained mutual, and so have had lower interest rates than most of the others, and better still because ... Read review

Advantages: no fees, low rates and friendly, helpful service
Disadvantages: interest is annual rest - daily interest saves hundreds!

...lending us some money. The Nationwide surpassed all other offers by far. Firstly, the Nationwide offers no arrangement fee to First Time Buyers (this was £195 with the other lenders). There is no Mortgage Indemnity Guarantee Scheme (MIGS)or Scheme for Maximum Advance for high percentage lending when you are a first time buyer. This has saved us approximately £400. They also payed for the valuation (approximately £175) and offered us cashback ... Read review

Advantages: none
Disadvantages: do not like self employed, too slow, didint return calls prompt

...I had banked with the nationwide for over 20 years i said i wanted to re-mortgage with them . Elaine set the wheels in motion even though she didn't think nationwide would let us go through with our mortgage. she said she had a few customers that found them more than useless and wasted their time. Nevertheless, i wanted to try and ignored her good words at my peril. The nationwide branch in uxbridge wanted to know everything except my husbands ... Read review

Advantages: excellent interest rates, flexible mortgage
Disadvantages: always that threat of de-mutualisation

...been mortgage customers of the Nationwide Building Society now for nearly 3 years and we have nothing but praise for them. Firstly, and the main point when you have a mortgage, their interest rate is much lower than the other high street names, curently being 0.5% less than the relatively recently converted Halifax. Now, I'm good at maths, but not that good and I've no idea what that works out over a 25 year period of a standard mortgage but I'm ... Read review

Advantages: Cheapest deal
Disadvantages: Why the reservation fee?

...though I wasn't a previous Nationwide borrower they were still able to beat Halifax's best offer. So good-bye Halifax, hello Nationwide! I had to pay for the valuation of the house I wanted to purchase and a fee to reserve the mortgage. The cost of both of these were returned to me on completion. I think it fair that I pay for the valuation. But to reserve the mortgage? I don't think this is fair, nor do I see the point of it. Buying the house ... Read review

Advantages: Affordable and wonderfully flexible
Disadvantages: They make money from you, they all do.

...up by the banks, the Nationwide remains a very proud mutual. In order to avoid carpet-bagging if you take a mortagage with them you now have to sign a form to say that if it is bought by a bank then you will hand your windfall over to charity. This is in the hope that people would vote against a takeover. So, ethically, they have some good ideas. Mortgage-wise they have won the Which? Best Mortgage award several times over. They are currently ... Read review

Advantages: Convenient
Disadvantages: Site didn't work, still have to talk to someone constantly

Nationwide Direct Mortgage I recently moved house, needed a mortgage and decided to give the 'net a try. I was an existing Nationwide mortgage holder, and have found then very competitive, so they were chosen again. You have to register to be able to use the site. You then have your own space from which you can then choose from the usual building society products, and send and receive secure email. Initially things went well. The mortgage ... Read review

Like my loan, when we took out our first mortgate with Nationwide, we got quick, efficient service and a good rate. They have always kept us updated at each stage and are easy to get hold of. Highly recommended.

Advantages: Friendly, infromative, good rates, gooe terms available
Disadvantages: None

...advice that I received from Nationwide was second to none. I am new to the mortgage game and found that they were helpful and infromative when comared to other compnaies that I have quizzed of late concerning mortgage lending. The other bonus was the amount that they were willing to lend. On a disposable income of £1600 a month and a £20,000 deposit we can borrow up to £210,000. The interest rates fluctaute dependent up on your financial ... Read review

Advantages: quick, easy, efficient, good salary multiple
Disadvantages: none yet

...have just applied for a Nationwide mortgage and I am very impressed with their service. Not only did they offer me the highest multiple of my salary for borrowing (as a result of their highly realistic aproach of looking at your existing lending committments rather than just your gross salary) but they processed my mortgage offer quickly and efficiently with a minimum of fuss. Buying a house is stressful enough without a mortgage lender giving ... Read review