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Home > Internet > Online Shopping > .co.uk Online Shopping > Nitrotek.co.uk

User Reviews

for Nitrotek.co.uk

Rating Summary based on 20 reviews

  • 5 Stars
    		11
  • 4 Stars
    		0
  • 3 Stars
    		1
  • 2 Stars
    		0
  • 1 Star
    		8

Detailed rating

  • Ability to customise
  • Customer service support
  • Frequency of content update
  • How fast is this website
  • Layout & Design
  		• 3.7
  		• 3.4
  		• 3.5
  		• 3.6
  		• 3.6
Previous page Next page Page 1 of 2 | 1 to 10 out of 20 Review(s)
  • 0 of 0 Ciao users found the following review helpful
    Picture of mlewis90

    Level 1 mlewis90

    Member since 12/04/2012

    Reviews written: 1

    5 Stars Fast delivery time and great service 12/04/2012

    Advantages Advantages delivery time, item as described

    Disadvantages Disadvantages graphics on the car body could be better

    I am very pleased with Nitrotek. I got what I ordered very quick and the item was perfect, just as described on the website. I would definitely recommend you to use their services. I as a beginner in that r/c world am very amazed with the speed my r/c can reach, and my friends are too. If ever need an r/c vehicle again I'll order from these guys. If I get a hang of it, maybe I'll buy some parts alone to tune up my ride. I was really skeptical of buying such a product online cause I don't know much about them, but I decided after all to risk it. It was well worth it and now I know where will I ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of piotrp

    Level 1 piotrp

    Member since 26/03/2012

    Reviews written: 1

    1 Star Avoid at all cost 26/03/2012

    Advantages Advantages None whatsoever

    Disadvantages Disadvantages Dreadful customer support

    I ordered a RC plane and a couple of spare parts. They promised next day delivery, faild to do so in the next 3 days. After a few days of waiting I contacted their customer support only to find out my order is still being processed. They of course charged my credit card. Nobody ever contacted me to explain the delay. Eventually I cancelled my order over the phone (having waited for over 20 minutes for someone to speak to). Even if my order had been cancelled they dispatched the parcel two days later and refused to give my my money back. Now they want me to send it back to them on my cost.I ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of ashley2334

    Level 1 ashley2334

    Member since 25/01/2012

    Reviews written: 1

    1 Star Very Poor 25/01/2012
    User recommends the product

    Advantages Advantages Cheap

    Disadvantages Disadvantages bad service if you have a problem

    I bought a thunderbird glider for a xmas present. A couple of days before Xmas, I decided to check it over for assembly on Xmas day so that we could all share in the fun! On opening the box it appeared to have been opened before as the polystyrene was broken and was missing a part, the bracket that holds the fin onto the tail. So I had to by another present pronto. I tried to phone them but huge cues 25th in-line. I ended up going over the the 28 day limit by 2 days. The correspondence was slow. Anyway, they would not budge and refused to give me a refund. I have bought from many rc companies ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of gavinpritchards

    Level 1 gavinpritchards

    Member since 14/03/2009

    Reviews written: 1

    1 Star Avoid Dreadful Service And Illegal Returns Policy 17/03/2009
    User doesn't recommend the product

    Advantages Advantages Absolutely nothing

    Disadvantages Disadvantages Use this site instead of burning money - you get abuse and hassle as well as total loss

    I ordered a helicopter from these people - not particularly cheap and not a particularly fantastic website. However the real problem is their returns policy. The goods they shipped were faulty. The first time I flew it, the electronics fried in a cloud of smoke, the battery exploded and the thing went to ground. However whilst they admitted the goods were faulty, they refused to refund saying that I should have checked it first. It's like buying a new car with dodgy brakes and crashing it because it wouldn't stop and the supplier refusing to accept responsibilty. Worse though was their ... more
  • 4 of 5 Ciao users found the following review helpful
    Picture of ItsMarky435

    Level 1 ItsMarky435

    Member since 12/08/2010

    Reviews written: 1

    1 Star Acme Condor Pro - Read before entering thier website. 12/08/2010
    User doesn't recommend the product

    Advantages Advantages admire a non working car! IF THEY SEND IT. 5 star reviews on website i made by them!

    Disadvantages Disadvantages take your money and run, rubbish support IF they answer your call, 3 month gurantee!!!

    I brought from this company and i regret it. The support before you buy the model is really good, they help you choose the right one for you and tell you all you *need* to know about nitro models. I decided to purchase the model *Acme Condor Pro*, at the time was priced at £179.99. I thought this was very reasonable for what is was around August 2009. As soon as it was delivered the engine was impossible to start, the fuel had leaked all over the car and box, the manual was impossible to read as it had fuel all over it. You could say this is the *in transit fault*, But does that mean the fuel ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of splinter76

    Level 1 splinter76

    Member since 09/02/2012

    Reviews written: 1

    1 Star AVOID LIKE THE PLAGUE 09/02/2012

    Advantages Advantages ZERO - ZILCH - NONE

    Disadvantages Disadvantages The Whole Company

    I understand that many people have purchased from this webiste and are happy with their products and service received. However, from day 1 I have had nothing but problems. An order and paid for part is still out of stock and a refund was supposed to be issued on the 3rd February - I have still not received this. There are manufacturer defects with the item and I have been told to return this at my own cost and the Tech Team will check it out - again at a cost to myself. I have read many reviews about the same item PURE METAL GT5889 and they all have the same problems but Nitrotek are not doing ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of DaytonT

    Level 1 DaytonT

    Member since 24/12/2009

    Reviews written: 1

    5 Stars Great item, quick response and delivery. Highly Recommend. 24/12/2009
    User recommends the product

    Advantages Advantages good products free shipping great customer service

    Disadvantages Disadvantages none

    Ordered from this company and shipping was free Goods arrived 24 hrs later, usual great service from the Nitrotek team this car is awesome . i have upgraded it so it goes even faster. it now reaches about 85mph. (very fast).i have had the car for about 4 years and it still runs lovely starts first time every time Could not be more pleased with this car, works out the box, all you need to do is charge the battery and put some batteries in the transmitter. Factory build yet professional quality, the fixtures and fittings are well made and it is not flimsy or cheaply manufactured. Excellent. Very ... more
  • 4 of 8 Ciao users found the following review helpful
    Picture of jacko21297

    Level 1 jacko21297

    Member since 28/01/2012

    Reviews written: 2

    1 Star Nitrotek is awful, goods dont arrive on time Review with images 28/01/2012
    User doesn't recommend the product

    Advantages Advantages cheap at first but after you get it its expensive to repair

    Disadvantages Disadvantages everything you can possibly think of

    Nitrotek is a company that sells remote controled object such as cars helicopters and boats. they claim to be the cheapest.i bought the acme condor pro for about £200 all together including what they recomended.they said that becasue it was new year they were doing a discount and that items would be instock again on the 27th of january yet it said where it shows weather or not the item is instock said that it was instock so i bought it. i bought it on the 17th of january and it still hasnt come today is the 29th of january and it hasnt come so i look on the website and it has changed from new ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of HLocket

    Level 1 HLocket

    Member since 01/05/2012

    Reviews written: 1

    5 Stars Good website, as it should be. 01/05/2012

    Advantages Advantages Quality, price, customer service

    Disadvantages Disadvantages None apparent

    I’ve tried several other Rc sites and something has always seemed to go wrong, either with the ordering process, or the delivery, or the actual item. This was not the case with nitrotek, and everything operated, well, as it should. I’m very pleased with the service, customer support were very helpful when I had a problem setting up, responding quickly and efficently while also being very friendly (which is a rarity these days) I’m yet to find other helicopters (and for that matter, all rc items) that match the quality for the same price. Highly recommended to anybody looking for rc cars ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of giuliuscaesar

    Level 1 giuliuscaesar

    Member since 20/04/2012

    Reviews written: 1

    5 Stars great 20/04/2012

    Advantages Advantages fast

    Disadvantages Disadvantages none

    i really love them, they are always fast and reliable!! great service to use in every occasion you need it. no problem ever with them! i always tested their service (even in strange time frame) and they never let me down! I really do reccomend this service to every friend that i have because in this type of business you really can't compete with their reliable service. i repeat myself, the fastest and easy way to do it! Don't let other companies fool you, because 9 times out of 10 you are going to experience some problem, and you really don't want that! so instead go for the safe way, go for ... more
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