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Reviews - O2

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Excellent

great rates and offers, good network coverage, goo...

costly when used abroad

I have used O2 as my phone network provider for over eight years now (dating right back from when they were initially BT Cellnet!). My loyalty to O2 is strong as a result of having had such a positive experience with them for so many years. Therefore, I feel that it is time that I shared my...

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Super

Superb deals and offers, excellent network coverag...

Poor quality handsets

••Introduction•• ~~~~~~~ ~~~~~ How do you choose which network provider to subscribe with… they are all competitive and what one offers another will try to better. I don't know about you but I have tried all the available networks providers that the UK has to offer. I have...

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Excellent

“O2 - A great network!”

published 12/07/2008

numerous call plans, broadband, mobile e.t.c

NA

O2 is a UK mobile telephone operator, which is part of Telefónica Europe. I have recently rejoined O2, as most of my friends are on the network, and I would therefore benefit more. How to join O2 Joining O2 is really easy. You can either become a Pay Monthly, or Pay as you go customer. You can...

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Not for me

Good Phones, Cheap Line Rental

Not enough space will have to read below

**********SUNDAY 8TH AUGUST 2004 - FOR THE UPDATE THAT IS WORSE THAN THE ORIGINAL POSTING JUST SKIM TO THE BOTTOM************** Well so far within Ciao my few reviews have been nice and I have only had good things to say – well not anymore. This review is about O2 and the service that they offer...

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Super

The interactive service, the British call centres,...

You need to shop around and make sure you're fully...

I have been with O2 online for around eight years now, so I have a good overview of the services they offer. Although I have had my issues with the company in the past, there are obviously factors that make me return to O2 year on year. So I am going to give you an overview of the service I've...

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Good

good tariffs, value for money, excellent upgrade d...

customer service, network signal, pay to use voice...

I have very mixed views on o2 as a network provider, as many of the other reviews featured also state. However, i would like to share a recent experience of o2 with the potential buying public who may be thinking of swapping network provs................. Last August, i was upgraded from a v.old...

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Good

Get through to some good and you get excellent ser...

Get through to someone bad, and you may as well gi...

My experiences with O2 have been very mixed. I think I must have experienced worst customer service, but also some of the best during my time with them. First of all, I do feel that O2 offer the best tarrifs and prices out of all of the network providers, and in my experience they also provide...

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Not for me

“O-No: my O2 online horror.”

published 07/04/2004

Lots of free Text Messages

Outrageous Customer Careline charges for online cu...

I connected to O2 in May last year, induced by the online offer of 500 free texts a month. As a self-confessed text-a-holic that was music to my ears, so I chose a £25 per month tariff and a free Sony Ericsson T300 from your website. The tariff is only available online (www.o2.co.uk) and ‘aint a...

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Not for me

“02 online”

published 06/04/2003

Very competitive prices

Premium rate for customer service & free mins used...

A couple of years ago BT Cellnet were offering a package whereby the customer could pay £199 and in return received a Nokia 3310 and 30mins of calls to landlines for life. This seemed like a good deal to me so I bought this package for my husband's Christmas present. At that time there were 2...

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Super

“O2 OK”

published 16/01/2004

Cheapest tariff, lots of free texts

50p a minute to ring customer services

I have finally, after much research and deliberation, upgraded my mobile phone. I had just finished a 12 month contract with O2 in December and as much as I loved my dear little Nokia 3330 (gone but not forgotten), I knew the time and technology had come when I had to move with the times and...

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Super

“My 4th emergency service!”

published 31/07/2003

Flexible, can change tarriffs frequently.

Occassional promo text, expensive to call other ne...

Ok well I can't live without my mobile, literally I think I would have an utter breakdown if it was to go missing for any length of time. Sad, I know but I guess that is part of the curse of being young today. (Blame it on society!) I have been a mobile user for 5 years now, and in that time been...

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Excellent

Added extras, Trusted brand, Helpful Staff

None for me!

Firstly to brief you, I feel I have a good varied experience with O2, thus why I think my review here may go on a little. Stores In my town we had a fairly small O2 shop, which often got quite crowded as you can imagine. They have recently moved from this store to a bigger one, just up the high...

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Excellent

“O2 or not 2B?”

published 09/02/2011

Solid PAYG

Call-to-call rip offs

It was Morecombe & Wise who made the first ever public cell phone call in Britain, back in the year of 1984 to launch the Vodaphone network. 25 years later the brick that the Del Boys of the world would lug around the city of London trying to look cool, before the aerial shoots up their hooters...

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Excellent

“Breathe O2 into your phone!”

published 14/10/2008

EDGE, MMS included in price, free voicemail, great...

Not too clear that you could get 1000 texts, quite...

After being on Virgin Pay As you Go for over a year, I realised the amount I was paying for calls and texts was well over £20 per month - I had to top up on regular occasions. I didn't really feel that I was making too many calls/texts and running out was a constant worry as it's happened on a...

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Excellent

“o2 network pay as you go”

published 24/04/2007

brilliant..thats it

no serious problems

I have been with o2 for around 5 years now, I was previously with Orange Pay as You go, I wanted to stay on a Pay as You Go mobile so I decided to get an O2 Genie Sim, at least then I would get 300 free texts a month!!! ~~~~~ Genie Sim~~~~~~ This is a Sim card which is exactly the same as a basic...

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