Advantages: Solid wood furniture at budget prices Disadvantages: Long delivery time
I bought a solid mahogany bookcase from this site back in early july. It has just been delivered in late september, though the site did state that delivery could take up to 16 weeks on this item. I did have some concerns due to a few reviews where quality was an issue. Now I have the product I have to say that it does look very nice. It is very solid and has nice lines, and it was shipped mostly assembled so I just had to slot the shelves in. Looking ... ...not constructed of 'furniture grade' wood - there are natural defects in the wood in just a few places, and these have been sloppily filled with some generic white filler before the item has been stained - generally in non-prominent places, though there is one on the front face of the lowest shelf that I notice at least! One corner of the case has also lost a couple of splinters of wood around an inch long at some point before staining so the corner ...
jet_jedi 27.09.2009
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Ciao members have rated this review on average: helpful Review of OakFurnitureLand.co.uk
Advantages: Helpful, efficient, friendly, great prices, great products Disadvantages: No Saturday deliveries!
I don't often write reviews but this company have impressed me so much I thought I'd take the time out to do so.
The whole experience of dealing with them was quick, efficient, helpful and friendly and apart from that the products are not only great value but really good quality. The website was easy to navigate with really good information on the products to help me measure up, the ordering process was easy although I did have to ring them to ask ...
Gizzy1973 18.09.2009
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Ciao members have rated this review on average: somewhat helpful Review of OakFurnitureLand.co.uk
Advantages: NONE Disadvantages: Long delivery times, Terrible Customer Service
I ordered over £1700 worth of furniture from Oakland Furniture. I was told that the items would be sent to me all together, and that would be within the next 14 days. I Made space in the house for the new furniture, and sold the old stuff.
14 days went by and nothing! I phoned Oakland Furniture and was told that the goods had been picked up by the courier, and they had 3 weeks to conatct me, then they would let me know when they can deliver it.. ... ...over 3 weeks now, and have just heard I have to wait another 4 weeks before it can be delivered.
£1700 for a service as bad as this........ spend your money elsewhere!
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The delivery service, a less important aspect.... are you serious?
How much detail is required. They take your money, and then don't delivery as per their T&C's.
More detail. I ordered 2 X Solid Oak bookcases. 1 X Desk and 1 X cabinet. I was told the ...
Jim-J 10.09.2009 (14.09.2009)
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Ciao members have rated this review on average: not helpful Review of OakFurnitureLand.co.uk
Quick review of OakFurnitureLand.co.uk
I have also have issue with their delivery, terrible company! If you do buy wnything from them, make sure it's on a credit card so you are insureed! ...
shangri-laa1 04.09.2009
Ciao members have rated this review on average: somewhat helpful Review of OakFurnitureLand.co.uk
Advantages: None Disadvantages: Very slow delivery times
We ordered several items from Oakland Furniture. They were despatched about 3 weeks after ordering (despite all having a despatch time of 7 days). We then waited another 3 weeks before the courier company phoned us with a delivery date. This means our furniture was sat in the couriers warehouse for 3 weeks!! We were then told we had to wait another 10 days before they could deliver. (Having spoken to Oakland Furniture, they say it is normal for a ...
kato9 01.09.2009
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Ciao members have rated this review on average: somewhat helpful Review of OakFurnitureLand.co.uk
Advantages: No delays to order; Very good delivery service; excellent product for the price; Disadvantages: Fixings were not all correct
Ordered solid oak chest of draws. The price seemed very very good to me(half what I'd found for exactly the same product on a couple of competing websites). Delivery was exactly on the 7 days lead time. The delivery company were very efficient, called on the day to say they were on their way, put furniture where I asked. I am very pleased with quality of product. I hardly ever write reviews but it's so rare to have expectations fully met that I thought ...
Dan321 18.08.2009
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Ciao members have rated this review on average: somewhat helpful Review of OakFurnitureLand.co.uk
Advantages: showroom quality,safely delivered to your home Disadvantages: none
It was a pleasure to deal with this company when I phoned the order through, nothing seemed to much trouble.Delivery was as promised on the day specified . The driver phoned the property when he was 20 minutes from the destination The two guys carried the heavy oak furniture up the steep drive into the property and positioned it exactly as requested. The furniture is extremely well packaged, such that when the packaging was removed, the furniture ...
chelios59 03.08.2009
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Ciao members have rated this review on average: somewhat helpful Review of OakFurnitureLand.co.uk
Advantages: much cheaper than shops for solid furniture Disadvantages: none
I received a side board from this company on monday 13th july , i was a bit apprehensive about ordering furniture off a website , but i was so impressed as the side board was so well packaged highly delighted with my sideboard and would have no hesitation in ordering from this company again . i ordered from the tokyo range polished it with the danish oil that they recommend you use and it looks great . i also phoned them to tell them how pleased ...
jennypennycooki 17.07.2009
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Ciao members have rated this review on average: somewhat helpful Review of OakFurnitureLand.co.uk
Advantages: Great quality at reasonable price Disadvantages: None
I think Oakfurnitureland is fantastic! I received an order of a desk and 2 bookcases from them on Friday. I was given a 3 hour time slot, the driver called to tell me that they would arrive in 30 minutes within the time slot. He asked me where I wanted the furniture, when I said I wanted it upstairs I expected to be told that they would only put it in a ground floor room, so I was very pleasantly surprised when he immediately agreed. The desk, in ...
annjennifer 22.06.2009
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Review of OakFurnitureLand.co.uk
Advantages: Quality, cost, customer service Disadvantages: None
My experience with Oak furniture land has been fantastic, I would not hesitate to use the company again or recommend them to others.
My furniture arrived yesterday, I ordered several products from the Newark, Rivendell and Dark Mango ranges. I have completely outfitted the Living room, Dining room and main bedroom. The quality is fantastic, the prices are amazing, i am really pleased. I am already contemplating ordering furniture for the remaining ... ...with regard to a query, the staff were extremely helpful and answered all my questions.
Although the delivery lead times are rather large - my delivery time was 10 weeks less than stated on the website. Someone rang me approximately four days prior to delivery to arrange a convenient time.
The delivery men were really good, they rang to give me a specific time when they would be arriving and on arrival they ensured the items were in the rooms that ...
02385338 16.04.2009
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Ciao members have rated this review on average: somewhat helpful Review of OakFurnitureLand.co.uk
Advantages: Well packaged & protected, prompt delivery,beautiful furniture Disadvantages: None
I am always worried when ordering on line - especially furniture that I can't view in a show room. I bit the bullet & ordered as the company website stated that they allow a 7 day period to ensure customer satisfaction.This company were fantastic - on ordering there was a 3 week wait but I received my furniture (3 items) in just 3 days. I was phoned to ensure this was convenient & I was also phoned on the day by the deliverymen (who were helpful ... ...goods. The furniture was perfectly packaged - there was no way there could be any dents!! The furniture itself is beautiful - I am really happy with the quality and sturdiness & would have no hesitation in recommending them or using them again.
Thanks & well done - a pleasurable experience! ...
EmjB12 26.03.2009
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Ciao members have rated this review on average: somewhat helpful Review of OakFurnitureLand.co.uk
Advantages: nice looking product. Disadvantages: wont last very long.
I purchased a solid mango dining table in December 2007,after three months the table had a split through the centre of it two about foot long and three milimetres wide and is where there boards have been laminated on the glue joints,they reckon its because i did not treat the table as soon as i received it and has now void the warranty,since when does bees wax treat glue? I will give this product one year and it would have fallen apart.We have already ...
coriealice 06.03.2009
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Ciao members have rated this review on average: helpful Review of OakFurnitureLand.co.uk
Advantages: top quality oak, excellent craftmanship Disadvantages: none
I was very nervous about buying large items over the internet. I bought a large sideboard, dining table and chairs and lamp table. The whole buying experience has been very smooth. I had also bought the items on buy now pay later. They sent the paperwork through the post immediately for me to sign and the furniture arrived within 2 weeks. The furniture is top quality, excellent craftmanship - they are beautiful!!! They look great in my living room.
...
julieLJKLHJLH 01.03.2009
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Ciao members have rated this review on average: somewhat helpful Review of OakFurnitureLand.co.uk
Advantages: Decent delivery times Disadvantages: You have to help the delivery driver lift & move your own goods!! Outrageous!
I ordered several heavy items of furniture from Okafurnitureland. I received an email which instructed me that only one person would be delivering the furniture and that I would need to help lift the furniture! I was appalled. I am an able bodied female but I wondered about anyone who was in ill health or was an older person. After helping the driver and working up a sweat getting my furniture into my flat, you need to take great care to unwrap each ... ...be re-used if the item needs sending back. It's disgraceful that you have to pay for the return of the goods even if it's not your fault! Given that the company say that blemished furniture is normal for Sale goods, I was dismayed to see several problems. Some pieces were damaged or blemished beyond the norm. I contacted the company within the stipulated 24hours and they have offered me £70 discount (I had forked out £1600). They got back in touch ...
parker7 13.02.2009
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Ciao members have rated this review on average: helpful Review of OakFurnitureLand.co.uk
Quick review of OakFurnitureLand.co.uk
Thank you for prompt delivery of the Alto bedside tables which were ordered from you late night on Saturday 25 January and arrived the next Wednesday. They are beautiful pieces of furniture which complement our guest bedroom. Best wishes for your future business, ...
bernardpereira 30.01.2009
Ciao members have rated this review on average: somewhat helpful Review of OakFurnitureLand.co.uk