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Rating Summary

11-25 of 339 reviews Show most helpful reviews first Newest first

 

"woodworm " and poor sales staff

Advantagesi loved it till this happened

Disadvantagespoor sales staff and unreasonable compensation which i refused

"oak furniture land stands for Don’t buy from oak furniture land. 22nd September 2012 placed order for furniture land, so delighted. Sales staff were great no sooner we left the showroom I get a phone call about my delivery date…. July of this year (2013) glazed dresser started getting a whitish powder developing and so I went on the internet to try and find out what it was. Blow me it was “woodworm” and so I contacted oak furniture land.. They asked ..." Read review
22.10.2013

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brilliant until there's a problem!

AdvantagesExcellent sales and delivery. Nice product when meets quality.

DisadvantagesAfter sales is a disgrace

"We recently placed a large order of lounge and dining furniture from Oak Funiture Land. The show room was excellent, giving us useful advice but not hassling us. Their sales was excellent and delivery was within the promised timescale. Delivery was also excellent, keeping us well informed throughout. Delivery men were courteous and did their job well. However, as I unpacked the items there were one or two little quality issues. Most of them, I could ..." Read review
02.05.2012

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Community Level 1Mongo1293

Mongo1293

Be careful of damaged goods

AdvantagesDiscounts,Free gift

Disadvantagesdamaged goods, problems with replacements

"March 2012 My wife and I saw the website for this company and liked the furniture they were advertising, so we went to our nearest store (Milton Keynes) and purchased a sideboard and dining table and chairs. The furniture is delivered by courier company and wil not wait for the items to be checked for any damage.On inspecting the furniture there was damage to one of the chairs and various problems with the sideboard (doors not fitting, warped,drawers ..." Read review
10.03.2012

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Community Level 1catmonster

catmonster

hilariously bad

AdvantagesCan't think of any

DisadvantagesPoor delivery, damage to property, shoddy furniture with broken fittings

"Made one and it will be the last purchase from these guys. Fell for the heavy TV advertising..and the result is the single worse delivery and product experience ever. We shop online alot and having moved house recently: receiving several, maybe a dozen deliveries...plus removers and having a carpet fitted. But none of those experiences did as such damage to our property as OFL. They managed to chip a line out off a wooden skirting board, stain ..." Read review
22.01.2012

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OakFurnitureLand (Weklsh dresser)

AdvantagesPleasant and efficient people to deal with.

DisadvantagesNone

"Wanting a solid oak dresser to match a table we already had we were tempted to order on line but desided to visit their Edinburgh Showroom, which is spacious and well set out, first. The staff were extremely pleasant and helpful without pestering you. Prior to ordering they explained fully about delivery terms and conditions and the small amount of assembly needed. Two days later a very pleasant lady called and arranged a delivery time to suit us. ..." Read review
20.11.2012

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Cairo Oak Table & 6 Leather Dining Chairs

AdvantagesNone

DisadvantagesPoor quality slung together furniture. Dosn't look anything like the quality in store

"I decided to buy a new table at Oakfurnitureland store in Lakeside Thurrock as my existing table was looking a little tired. On the 30th December I ordered the above furniture and was really impressed to have it delivered a little over a week later. Two of the chairs had numerous faults catches in the leather and lumpy unholstery on seat of the chair. Called ofl & uploaded pictures. This took ages as 6 faults but couldn't attach all photos. Waited ..." Read review
05.03.2013

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Customer service hindered by policies

AdvantagesGood quality mirror

DisadvantagesCustomer support

"We have bought two pieces of furniture from Oak Furniture Land now, and have overall been very pleased with the quality of the products. However, where Oak Furniture Land let themselves down is in their customer service. We already had a number of existing oak items throughout our house, and wanted to purchase a mirror for our hallway to match. Having viewed several of the display "rustic oak" mirrors (RUS13) around the Oak Furniture Land showroom ..." Read review
07.02.2014

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Community Level 1jet_jedi

jet_jedi

Nice furniture, slow delivery

AdvantagesSolid wood furniture at budget prices

DisadvantagesLong delivery time

"I bought a solid mahogany bookcase from this site back in early july. It has just been delivered in late september, though the site did state that delivery could take up to 16 weeks on this item. I did have some concerns due to a few reviews where quality was an issue. Now I have the product I have to say that it does look very nice. It is very solid and has nice lines, and it was shipped mostly assembled so I just had to slot the shelves in. Looking ..." Read review
27.09.2009

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Community Level 1parker7

parker7

QUICK REVIEW ABOUT OAKFURNITURELAND.CO.Uk

AdvantagesDecent delivery times

DisadvantagesYou have to help the delivery driver lift & move your own goods!! Outrageous!

"I ordered several heavy items of furniture from Okafurnitureland. I received an email which instructed me that only one person would be delivering the furniture and that I would need to help lift the furniture! I was appalled. I am an able bodied female but I wondered about anyone who was in ill health or was an older person. After helping the driver and working up a sweat getting my furniture into my flat, you need to take great care to unwrap each ..." Read review
13.02.2009

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Community Level 1Billsmum

Quick review of OakFurnitureLand.co.uk

"A great service all round. Like many others I thought that the price of the oak dresser was too good to be true, but I am delighted with the piece of furniture. The dresser was carefully wrapped and of great quality, matching a table and chairs set bought from another (and far more expensive) supplier perfectly. Delivery was prompt and we were given plenty of notice to clear the space for its arrival. Would definitely use again and recommend.
24.10.2008

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Community Level 1Elizal

Quick review of OakFurnitureLand.co.uk

"My order of a nest of tables in the Jaiphur light Indian wood range was delivered within three days, although I had not expected delivery for three weeks. The tables were well packaged and undamaged. They were well made, sturdy and extremely good value, especially as they were ready assembled and not flat pack which is what most lower priced wooden furniture seems to be. I had worried that the wood might be a bit coarse or rough as the tables were described as "rustic" but in fact the wood was smooth and waxed. I will definitely use Oakfurnitureland again.
19.08.2008

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Community Level 1aajwp

Quick review of OakFurnitureLand.co.uk

"I like many others thought "this price is too good to be true". It is not so. I ordered an oak dresser and am stunned by the quality of the product. The dresser was exactly as described on the website and I am so pleased I felt obliged to review it. Something I have never done before! I had a few queries and seeked further advice on the care of the item. All my queries where answered very quickly and advice on the care of the furniture was accurate and again the response time was fast. I will be passing on my experience to family, friends and colleagues. I will be a returning customer and I will review my next purchase. The item was delivered within a week So 10 out of 10 and Thank You Oakfurnitureland
17.09.2008

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Community Level 1mealibug

Quick review of OakFurnitureLand.co.uk

"We have just received a computer desk and are thrilled with it. The quality is great and it is so nice to receive something already built. The delivery service was fantastic - a text message giving a two hour time slot AND it arrived on time as promised. I am so pleased I found Oak Furniture Land, I just don't know why I had never come across them before as they are head and shoulders above the well known furniture companies and such amazing value. I wholeheartedly recommend anyone looking for quality wooden furniture to check out akfurnitureland.co.uk first.
04.08.2008

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Community Level 1carlat

Quick review of OakFurnitureLand.co.uk

"Our many pieces from the Tokyo range of solid oak furniture arrived safely last Tuesday and we finally got to unpack and arrange them all several days later, once the new carpets had been laid. Everything was packed very well and there was no damage in transit. I particularly liked the way in which the handles were all screwed inside the drawers and doors. We are absolutely delighted with the quality and workmanship of the various pieces and it all looks really beautiful in our new lounge and bedroom. Definitely great value for the money that we paid. When we need more furniture we'll be back to your company. Thank you very much for a great product and great service.
25.11.2008

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Community Level 1Julie-B

Quick review of OakFurnitureLand.co.uk

"I ordered two Baku Light Mango 1 Door Bedside Cabinets and was a little concerned over the long delivery date given, however, the order arrived much earlier than expected. The units were very well packaged and when we unwrapped them we were so pleased with the quality and workmanship. What more can I say, I will definately buy again. Great price, great quality and we were kept up to date. Many thanks. Julie, Hastings.
25.11.2008

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