Rating Summary based on 521 reviews
Advantages Service Plans, Upgrading, Network Performance
Disadvantages Customer Services, Customer Services and yes, Customer Services!
Advantages Excellent coverage, good range of tariffs and phones, good website
Disadvantages Refusal to take responsibility for handsets.
Advantages Good range of handsets & plans. Most advisers do their best for you.
Disadvantages Coverage could be better in Places. Take some persuading sometimes to get your point across.
Advantages nice tariffs, excellent customer service most of the time, cheap calls
Disadvantages customer service occasionally
Advantages Good network coverage, reasonably priced tariffs
Disadvantages They can't handle anything more complex than a straightforward new account
Advantages 3 different call-charge plans to suit different users, free talk-time when you register, 10% free talk time on £50+ top-ups
Disadvantages Relatively expensive call and text charges, have to pay to use WAP
Advantages 5 Free Texts a Day, £5 free talk time, a free beach bag if you're lucky!
Disadvantages Used to cost £14.99 (one off-payment), now £19.99 a year,can't use them abroad
Advantages Great range of features
Disadvantages Nothing yet