Ownersdirect.com

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Reviews - Ownersdirect.com

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Not for me

“ms jacoelyn bilton”

published 18/09/2008

none

everything

i went on ownersdirect website for the first time in mach 08 and found a perfect property 3 bed apartment in benidorm i booked directly with the owner MARIA GUTIERREZ and paid 450 pounds to stay from 2nd sept to the 10th sept. 1st payment 200 on the 27th march paid into hsbc 4 weeks later maria...

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Excellent

In the mountains

Dirty

I recently stayed in an owner direct property in Kelwona. It was advertised as the best kept secret in Kelowna. Well it is best for travellers if it stays a secret. For the internet picture the place look fantastic, but they have been carefully crafted so you dont see what it is really like. The...

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Satisfactory

“Connie”

published 21/09/2008

no agencies to deal with

no agency to assure minimal standards are met!

we booked a holiday in lamberniere, france. It was a gite advertised for 8 people and looked very nice. We had to pay the full amount (2200 euros) 2 mns in advance. When we got there it turned out to be a barn conversion next to the owners house, the floors were thin floor boards with holes in...

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Not for me

“olive grove turkey beldibi”

published 05/08/2007

pool

poor management

after finding what we thought was a really good deal (villa in turkey beldbi) we found the description somewaht misleading . IT SAYS 3 BED VILLA POOL ETC 5MINS FROM LOCAL BUS . WELL I BEG TO DIFFER BUT LINFORD CHRISTIE WITH THE KLU KLUX KLAN CHASING HIM COULDNT DO IT IN 15 MINS LET ALONE A FAMILY...

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Not for me

published 06/08/2008

House in Gracia, Barcelona. Ref s6939 Don't touch with a barge pole unless you are partial to cockroaches. Definitely not suitable for children. First time after many private rentals there wasn't a welcome pack eg: milk, water, coffee, wine etc. Photos of house very misleading.

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Not for me

None at all it is a con

You will loose your money and find the villa does ...

I booked a villa via Owners Direct. I have paid over £1,500. I have now found out that the villa advertised on their website does not exist. The photographs on the website were fake. I had booked for a group of 8 friends for a 4 bedroom villa in Ibiza. The first thing I noticed was the listing on...

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Satisfactory

Apparently, they are the biggest out there.

Inflexible and rude customer service personnel.

We have found that Owners Direct is very inflexible and poor in dealing with the owners of the properties. While I understand the need to protect the renters, it needs to be balanced against the needs of the owners. We were not comfortable releasing specific information to owners direct and...

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Super

None

Owners Direct should have a review section below e...

I booked a converted Farmhouse in Portugal last year for our holiday this year, it was very reasonable so therefore my family and I didnt expect a palace and knew it wouldnt be beach front, still we was really looking forward to it. We paid £936 for 12 days we found the farmhouse on Owners Direct...

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Not for me

NON

Stolen money from us.

Hi, Please DO NOT BOOK at this Villa, myself and 9 friends stayed at this villa over the summer and though the villa itself was fine the owner has since stolen our £500 deposit and ignoring our emails, calls and texts after assuring us that we would get this back. We left the villa in as good if...

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Not for me

I'm not sure now..

Poor customer service

Very poor customer service. I have been using their site for 5 years as a property owner. I had my first problem re the subscription this year and recieved very poor customer service in response. Took multiple emails and holding on the phone to get through. Finally spoke to the customer service...

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Not for me

None

Location on roadside, stench from cesspit, deposit...

This property is far from described on the Owners Direct website. We were there in August 2010 and what is hidden from view on the website is another property directly in front which is under development. The builder was there almost all the time we were, so much for peace and quiet. It is...

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Not for me

“misleading to say the least”

published 05/09/2011

None

As above

We joined a party of friends (including children from 1 year to 6 years old) at La Hispaniola in Crevillente, Spain for a week. Believe me, a week was enough. It was described as a magnificent finca. Magnificently awful but we should have guessed from the photos on the website and the...

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Good

Amazing views and lots of space.

Poor interior and attention to detail

The whole family felt the property did not quite meet our expectations. We have used Owners Direct for many years and never been disappointed before. We were drawn to the property because of its size, design and amazing views. In this regard we were more than happy. However, the interior and...

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Not for me

“Owners Direct”

published 06/06/2012

good way of wasting your time and having no holida...

you will have no holiday

We got totally robbed. We paid for a property which did not exist and the same as many other online users, owners direct totally not taking responsibility for breaching duty of care, through vetting users. Terrible service, lost all our money and no holiday! The property did not exist at all, and...

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Not for me

Lovely villa unfortunately owned by villains

We have lost £500

My friends and I stayed at the villa of Raeburn Sidi in Ibiza this September (2010) booked through Owners Direct. It seems that the owners of the villa are con artists and have no intention of returning our £500 deposit that we paid. I will definitely not be using the owners direct website again...

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