Rating Summary

1-15 of 18 reviews Show most helpful reviews first Newest first

 

Community Level 1soapsuds1968

soapsuds1968

ms jacoelyn bilton

Advantagesnone

Disadvantageseverything

"i went on ownersdirect website for the first time in mach 08 and found a perfect property 3 bed apartment in benidorm i booked directly with the owner MARIA GUTIERREZ and paid 450 pounds to stay from 2nd sept to the 10th sept. 1st payment 200 on the 27th march paid into hsbc 4 weeks later maria asked me to pay the final amount of 250 into the natwest ? i telephoned owners direct to ask if this was the way things went ? paying into 2 bank accounts ..." Read review
18.09.2008

Ciao members have rated this review on average: helpful

Community Level 1none5000

none5000

Connie

Advantagesno agencies to deal with

Disadvantagesno agency to assure minimal standards are met!

"we booked a holiday in lamberniere, france. It was a gite advertised for 8 people and looked very nice. We had to pay the full amount (2200 euros) 2 mns in advance. When we got there it turned out to be a barn conversion next to the owners house, the floors were thin floor boards with holes in them so the noise level was unbelievable. One toilet for 8 people, it was dirty and camping standard (a gas bottle connnected to the stove). A year before we ..." Read review
21.09.2008

Ciao members have rated this review on average: helpful

Community Level 1janegrey

janegrey

Owner Direct Kelowna Property

AdvantagesIn the mountains

DisadvantagesDirty

"I recently stayed in an owner direct property in Kelwona. It was advertised as the best kept secret in Kelowna. Well it is best for travellers if it stays a secret. For the internet picture the place look fantastic, but they have been carefully crafted so you dont see what it is really like. The place is advertised 15 minutes from shopping. It is actually not in Kelowna it is about 30 minutes outside. The place needs gutting. The furtniture ..." Read review
18.09.2008

Ciao members have rated this review on average: helpful

Inflexible customer service for property owners

AdvantagesApparently, they are the biggest out there.

DisadvantagesInflexible and rude customer service personnel.

"We have found that Owners Direct is very inflexible and poor in dealing with the owners of the properties. While I understand the need to protect the renters, it needs to be balanced against the needs of the owners. We were not comfortable releasing specific information to owners direct and offered to release some other information that was just as verifiable that we were indeed the owners of our property. They rejected all attempts to compromise. ..." Read review
24.04.2013

Ciao members have rated this review on average: helpful

Community Level 1steveranger

steveranger

olive grove turkey beldibi

Advantagespool

Disadvantagespoor management

"after finding what we thought was a really good deal (villa in turkey beldbi) we found the description somewaht misleading . IT SAYS 3 BED VILLA POOL ETC 5MINS FROM LOCAL BUS . WELL I BEG TO DIFFER BUT LINFORD CHRISTIE WITH THE KLU KLUX KLAN CHASING HIM COULDNT DO IT IN 15 MINS LET ALONE A FAMILY WALKING . The villa had constant power cuts and i mean constant , the air con went off in one bedroom permanant with the contact manager promising every ..." Read review
05.08.2007

Ciao members have rated this review on average: helpful

Community Level 1SuzannaTho...

SuzannaThomas123

Owners Direct is a sham - BEWARE

AdvantagesNone at all it is a con

DisadvantagesYou will loose your money and find the villa does not exist

"...There is no-one to contact. Ownersdirect.com take no liability whatsoever for the booking. They are not ABTA or ATOL covered. I am desperate to find a way to recover my money. I have been conned and there appears nothing I can do about it. I can not afford to loose £1,500. We have all paid and booked our flights. The Ownersdirect.com website looks genuine, it's quite well designed and I had no reason to be suspicious. It is a fake site. It is a platform ..." Read review
06.03.2011

Ciao members have rated this review on average: somewhat helpful

Very poor customer service for property owners

AdvantagesI'm not sure now..

DisadvantagesPoor customer service

"Very poor customer service. I have been using their site for 5 years as a property owner. I had my first problem re the subscription this year and recieved very poor customer service in response. Took multiple emails and holding on the phone to get through. Finally spoke to the customer service manager who was very unhelpful. An employee had signed me up to renew my previous years subscription on very specific terms. That employee has apparantly now ..." Read review
20.06.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 0ljbljbljb

Quick review of Ownersdirect.com

"House in Gracia, Barcelona. Ref s6939 Don't touch with a barge pole unless you are partial to cockroaches. Definitely not suitable for children. First time after many private rentals there wasn't a welcome pack eg: milk, water, coffee, wine etc. Photos of house very misleading.
06.08.2008

Ciao members have rated this review on average: somewhat helpful

Community Level 1JBLISS123

JBLISS123

Ibiza Villa B3447 on owersdirect.com Review with images

AdvantagesNON

DisadvantagesStolen money from us.

"...left us forced to contact ownersdirect.com themselves to see what action we or they can take to receive our money back. UNLESS YOU WANT TO BE ROBBED DO NOT BOOK!!!!!! Cheers. ..." Read review
24.09.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1manserhous...

manserhouse50

Non converted farmhouse in Portugal.

AdvantagesNone

DisadvantagesOwners Direct should have a review section below each property for previous renters to put comment

"I booked a converted Farmhouse in Portugal last year for our holiday this year, it was very reasonable so therefore my family and I didnt expect a palace and knew it wouldnt be beach front, still we was really looking forward to it. We paid £936 for 12 days we found the farmhouse on Owners Direct website. We arrived on the 24th of June the farmhouse manager met us on route and we followed him, well we would never have found it without him and at first ..." Read review
03.07.2011

Ciao members have rated this review on average: somewhat helpful

Community Level 1blemkin1967

blemkin1967

Villa Monte de los Almendros 1039, Salobrena

AdvantagesAmazing views and lots of space.

DisadvantagesPoor interior and attention to detail

"The whole family felt the property did not quite meet our expectations. We have used Owners Direct for many years and never been disappointed before. We were drawn to the property because of its size, design and amazing views. In this regard we were more than happy. However, the interior and attention to detail really let this property down. No welcome pack on arrival, just previous holidaymakers leftovers, 2 eggs and half a jar of olives in ..." Read review
23.08.2011

Ciao members have rated this review on average: somewhat helpful

Community Level 1barns123

barns123

misleading to say the least

AdvantagesNone

DisadvantagesAs above

"We joined a party of friends (including children from 1 year to 6 years old) at La Hispaniola in Crevillente, Spain for a week. Believe me, a week was enough. It was described as a magnificent finca. Magnificently awful but we should have guessed from the photos on the website and the availability dates (and there were alot) throughout the summer months. You couldn't leave children to play as it was very badly set out. Disguarded furniture, lots of ..." Read review
05.09.2011

Ciao members have rated this review on average: somewhat helpful

Community Level 1Cheated2010

Cheated2010

OwnersDirect FR6539 House in Mellionnec, Rostrenen, Cote D'Armor,

AdvantagesNone

DisadvantagesLocation on roadside, stench from cesspit, deposit not returned

"This property is far from described on the Owners Direct website. We were there in August 2010 and what is hidden from view on the website is another property directly in front which is under development. The builder was there almost all the time we were, so much for peace and quiet. It is situated on the roadside with no security whatsoever so not suitable for younger children. There is a cesspit just outside the property and the stench inside the ..." Read review
01.02.2011

Ciao members have rated this review on average: somewhat helpful

Owners Direct

Advantagesgood way of wasting your time and having no holiday

Disadvantagesyou will have no holiday

"We got totally robbed. We paid for a property which did not exist and the same as many other online users, owners direct totally not taking responsibility for breaching duty of care, through vetting users. Terrible service, lost all our money and no holiday! The property did not exist at all, and we got mugged. We are not going to let this one go, until we get all of our money back. And for anyone out there thinking of booking a property DO NOT USE ..." Read review
06.06.2012

Ciao members have rated this review on average: not helpful

Community Level 1theonemran...

theonemranderson

Owners Direct.com: Raeburn Sidi B3447 Carrer del Coscoll

AdvantagesLovely villa unfortunately owned by villains

DisadvantagesWe have lost £500

"My friends and I stayed at the villa of Raeburn Sidi in Ibiza this September (2010) booked through Owners Direct. It seems that the owners of the villa are con artists and have no intention of returning our £500 deposit that we paid. I will definitely not be using the owners direct website again as there is no guarantee that you are getting a legitimate service. Unfortunately people like Raeburn Sidi and her husband ruin useful websites like Owners ..." Read review
08.11.2010

Ciao members have rated this review on average: not helpful



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