Advantages: lots of computers on display for you to try before you buy Disadvantages: Poor customer service, poor technical support leaving customers disappointed
Firstly I have to say that the customer service in PCWorld is appauling and dismal. I've seen many people walk out of the Colliers Wood Store in Merton in disgust because they've been waiting in the queue to talk about their computer problems and then minutes later find themselves either talking to a brick wall or they have arguments with you and then tell you not to argue back. Eventually when you've bought a new product from PCWorld and it dosen't ... ...even if the product was sold to you and was defective from the start. Lot's of people leave PCWorld often angry at the way staff have behaved towards them. Only a handful of people may on a good day help you out if you have a probelm otherwiside if there's nothing in it for them then you can forget them helping you. If they can't sell you a computer that means that's comission that they've missed out on and they think your a waste of their valuable ...
computerwhizz7980 04.12.2009
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