PC World (Shop)

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Reviews - PC World (Shop)

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Super

Huge amount of choice, competitive prices, friendl...

Lack of communication with head office, still sale...

I have been looking at a number of reviews on PC world on this website and other websites and am inclined to agree with many of the points raised. I am an employee at a PC World store in the Midlands and hope that I can give an unbiased review on some of the good and bad points about PC world and...

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Good

Most staff do want to help you, decent price polic...

Getting the right information and facts can be a l...

Being an ex employee for PC World, giving them over 3 years of my life, what can I bring to the table for you guys to read and learn about? Quite a bit I hope. Let's make this nice and easy by categorizing different bits and pieces. Disclaimer ---------------- Before I begin, however, I'd like to...

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Excellent

“What a Wonderful World”

published 07/07/2004

Lots of stock

The repair shop isn't cheap

I see trees of green........ red roses too I see em bloom..... for me and for you And I think to myself.... what a wonderful world. I see skies of blue..... clouds of white Bright blessed days....dark sacred nights And I think to myself ....shit! me computers bust I’ll have to go to PC world.. PC...

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Satisfactory

“Customer Service”

published 10/11/2000

I get called out more often.

The poor customer has to wait longer to get connec...

I teach basic Computer and Internet for people with new computer systems in their own homes. More and more, I am finding that the sales people from large Computer stores like PC World, Dixons, Currys and Comet, are selling people complete Computer setups, Internet ready for sometimes over £1000...

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Not for me

Unless you are looking to purchase the most expensive PC available, on finance and with the extended warranty package, don't bother visiting your local PC World. It usually takes about forty minutes to get the attention of a sales assistant, who seems to be keen on selling everything bar what you...

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Satisfactory

Good selction

Very poor pricing system

There is one reason that I am so willing to write an opinion on this so called ‘World of PC’s’ PC WORLD. That reason being, to warn any potential customers that it’s not a very good place to shop. SO WHAT ARE IT’S PRICES LIKE? Prices of the products has been very...

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Super

“Cautious buyers only”

published 19/03/2001

Good range and not bad prices for a high street sh...

Sales staff will always try and sell you something...

I never usually went for 'computer shops' before. It's not that the prices are too much higher than buying from a mail order catalogue, although this is often the case, but that the salespeople often treat you as some sort of cattle, waiting to be prodded in the right direction. However, on this...

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Good

“PC END OF WORLD”

published 17/09/2000

Convenient, Late openings, Most items in stock

Poor After Sales, Limited Technical Support, High ...

PC World is aimed at the sort of people who know absolutely nothing about computers or, on the other end of the scale, people who know a great deal about computers and want something quickly, there and then without really caring about the cost of the item. The staff are poorly trained on any...

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Not for me

“Very Poor Service - Hull”

published 09/08/2000

They do have a wide range of products

Customer care is non-existent

After experiencing some difficulty with installing a SCSI scanner, I decided to take it to PC World in Hull to get it professionally installed. The price tag was for the installation was rediculously high - £40 to put in a card which takes less than a minute, and to install the software. I paid...

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Not for me

“After Sales Nightmare !!”

published 14/09/2000

Easy to find what you're looking for

TERRIBLE after-sales service

When I first walked into PCWorld (Trafford - Manchester branch), I was impressed by the huge range of products available. Everything from software to complete computer systems, both PC and Mac. The store is spacious and well organised, so I had no problem finding what I was looking for. Happy...

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Not for me

“no sir i recommend this pc”

published 23/12/2000

not many

where do i start!

i went buy my first pc from pc world, this was about 5 years ago! i went into pc world and compared all the prices and the specs of the computers. i finally came to a decision and i put a deposit down and went home. when i got home i saw an advert for the intel pentium 2 chip. the next day i...

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Not for me

“After sales or After thought”

published 11/03/2001

lots of shops

after sales

Take this as a warning, PC Worlds after sales care in my experience, is poor in the extreme. My computer a Hewlett Packard, brought new in June 2000. Unfortunatley come 8 months later the hard drive starts making funny sounds. Ok, things go wrong. So i sort out the reciept and off to the shop i...

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Not for me

“Do Not Buy From Them”

published 15/09/2000

None

Very Very Expensive, Useless staff

My friend recently purchased a system from PC World for approximately £1000. The spec was AMD K6-2 550MHz, 64Meg RAM, 15" Monitor, 32X4X2X CD ReWriter and the usual printer and poor scanner. The graphics and sound were onboard the motherboard. Having had a quick look through Micro Mart the same...

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Satisfactory

Large range of PC's

Staff know nothing about them

We bought our first system from PC World, as newbies we thought we were getting good advice and good service... until we came to upgrade that is. If you're a newcomer to PC's then you don't always know the right questions to ask, but we geared ourselves with a few that we thought would keep us...

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Not for me

“Is it worth it”

published 04/03/2001

I own a computer

bad service

I went into PC World to purchase a computer system and found myself starring at wall to wall computers and didnt have a clue where to start. I walked around for about five minutes and then stumbled upon the complete systems and started to work out which one i thought would be suitable and if i...

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