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User Reviews

for PC World

Rating Summary based on 26 reviews

  • 5 Stars
    2
  • 4 Stars
    9
  • 3 Stars
    3
  • 2 Stars
    0
  • 1 Star
    12

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 1.4
  • 2.0
  • 3.8
  • 3.4
  • 2.8

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Previous page Next page Page 1 of 3 | 1 to 10 out of 26 Review(s)
  • 19 of 19 Ciao users found the following review helpful
    Picture of TheGoodSurveyer

    Level 4 TheGoodSurveyer

    Member since 28/03/2012

    Reviews written: 21

    3 Stars PC World 20/08/2012
    User recommends the product

    Advantages Advantages Wide product range, reliable quality pakages.

    Disadvantages Disadvantages Expensive, technically incompetant.

    :::::::::::::::::::: [ SHOPPING AT PC WORLD ] :::::::::::::::::::: The Store PC World is a computer store, which has grown over the years. Ten years ago it was only possible finding one store in the local region, now there are three or four stores within just a few miles of each other. They sell pre-made personal computer packages, computer tools, cleaning equipment and spare components. They have a separate section for used components, which they sell at a very slightly reduced price. They also sell a large variety of software, huge compared to many other stores. Their software includes ... more
  • 25 of 26 Ciao users found the following review helpful
    Picture of ellebee

    Level 4 ellebee

    Member since 23/06/2006

    Reviews written: 32

    User recommends the product

    Advantages Advantages Easy, convenient, secure, great savings to be made.

    Disadvantages Disadvantages Not always up to date.

    Pcworld.co.uk is the online version of the high street computer retailer, PC world. I have always used PC world for my computing demands, be it buying a new computer, computing accessories and games, as they are a name I can trust and have never had any problems with them. Recently I have started to use online "Cash back" sites, which pay you to shop through them, i.e. to search for shops and products through their sites so that they can gain commission and pass a small percent onto you. So I decided to give pcworld.co.uk a try as I find the actual shop so useful … My Experience: I am also a ... more
  • 37 of 37 Ciao users found the following review helpful
    Picture of BananaMan111

    BananaMan111

    User recommends the product

    Advantages Advantages great range of products and good prices

    Disadvantages Disadvantages Same as the Dixons.co.uk web site - not as efficient as other online

    Pcworld.co.uk is a great web site for buying computer goods! They have a huge range on offer including computers, laptops, upgrades, and printers, networking equipment plus everything you could possibly associate with all things computers! I've used pcworld.co.uk once and I have written about my experience here. I have also looked at the web site itself and how well it works. I have found from using this web site that it uses the same technology and processes as the dixons.co.uk web site as well as a similar design. I've used Dixons web site too, and these both use the same ordering and ... more
  • 19 of 19 Ciao users found the following review helpful
    Picture of sparkydog

    sparkydog

    User recommends the product

    Advantages Advantages Some great offers, fair choice, fast & careful delivery, you don't have to visit an actual PC World store!

    Disadvantages Disadvantages Order tracking ineffective

    I tried PC World on-line when I saw an ad last Christmas for a Boxing Day sale at PC World's normal store. They had a laser printer I wanted for half-price, a Samsung ML-4500 for £74.99 instead of £149.99. This was a one-day special offer. The trouble was I knew from past experience that on an offer as good as this, PC World only sends a very limited number of the item to each store, so it's often sold out when you get there- then they try to interest you in something else at a higher price! I was working on Boxing Day so it would be difficult for me to get to the store early. So I decided to ... more
  • 58 of 58 Ciao users found the following review helpful
    Picture of donf18

    Level 9 donf18

    Member since 30/11/2000

    Reviews written: 815

    User recommends the product

    Advantages Advantages Some great bargains to be had

    Disadvantages Disadvantages none

    There are a few PC Worlds within 15 miles of my house and I have visited all at various times. They are all laid out in a similar fashion, which for me does not seem a very logical one. Everything just seems to be placed where there is an available space. You could spend a considerable time trying to find the item you require or indeed an assistant to help you. Such is not the case if you choose to visit PC World cyber style, that is their website...................www.pcworld.co​.uk. On the opening page ton the right hand side there are several pictures linking you to what they consider to be ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of mark24700

    mark24700

    Advantages Advantages Excellent price, perfect condition, exactly as described, delivered when promised, free warranty

    Disadvantages Disadvantages None

    I recently bought a refurbished Dell Inspiron 15" laptop for my wife. I first ordered one from Tesco's Ebay site. It had to go straight back as the DVD drive didn't work when it arrived! I ordered another one from Tesco's Ebay site. That one went straight back as it was so slow to do the simplest of things there was clearly a major problem with it. In their defence, Tesco paid the return postage and gave full refunds as soon as they got them back, but ........ I then came across PCWorld's online shop from a Google search for the laptop I wanted. It was a name that I knew of course but I had ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of hokers

    hokers

    User recommends the product

    Advantages Advantages Good value for money, reputable organisation, good customer service

    Disadvantages Disadvantages Site can be slow, PC world stores warranty hard sell

    Introduction The pcworld online site offers the same product set as the retail stores, with some extras. Occasional sales can prove very good value indeed Opinion I bought my PC from the PC world online store. I have been very happy with it since, and the price I paid was significantly lower than I could find anywhere else. The service from the call centre was good and the machine was delivered on time. Another benefit is that if anything goes wrong with it, I can take it back to the retail store to be looked at. I would advise people to watch out for PC World's hard sell tactics for their ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of ExciteableBoy

    ExciteableBoy

    User doesn't recommend  the product

    Advantages Advantages None

    Disadvantages Disadvantages Expensive, dreadful support

    I too will never use PC World again due to their shoddy customer service. My son bought a PC from them on 18 January last year. They didn't have the advertised one which he wanted (sound familiar?) so he bought a more expensive one. On 5 January the thing died. I called their service line and we ran some diagnostics, the upshot of which was that they decided that the motherboard was dead and needed to be replaced. Fair enough - I have since had it looked at by an independent expert who concurs with the diagnosis. Warranty problems are handled by "The Tech Guys" who may or may not be part of PC ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of sajjadali

    sajjadali

    User recommends the product

    Advantages Advantages Great customer service

    Disadvantages Disadvantages Some prices considerbly high

    PC World, is by far the most known and popular computer 'supermarket' shop. They sell everything to do with ICT - computers, CD-R's, CD drives and printer. Not only that, but if you are having a problem with a computer (not even if you purchased it from PC World) they will have a look at it (for no cost) and then tell you the problem and recommendations and prices for repair. This is a good service, they look after your PC well and charge a reasonable fee for their labour costs. However, expanding as fast as this buisness has, it landing on the Internet, was an obvious choice of market for ... more
  • 18 of 19 Ciao users found the following review helpful
    Picture of ciaobuddy

    ciaobuddy

    User recommends the product

    Advantages Advantages Everything Easy to Find

    Disadvantages Disadvantages Pushy Salespeople

    As a businesman I use PC World a lot. All my hardware has come from them and, as long as you don't buy the cheap stuff, I haven't had any problems with them. The good thing about PC World is that they have branches nationwide so, if you do have a problem, you can get answers wherever you are. Their website is easy to navigate and, quite often, you can purchase your goods at a lower price than you would at the store. Delivery is fast and reliable, at least I haven't had any problems so far. The stores are nicely set out, eveything in easy to find areas, and the prices are prominently placed ... more
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