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Quick review of PC World

i had a spyware on my pc, so i went to the tech guys in pc world taunton to do a health check thats cost £49 luckely i pay 6.95 each month, anyway what the point of it because they use a free spyware that remove nothing,and you end up going theyre every week with hope that they can see the probleme, well they sooo clever that they cant even remove a virus how bad its that, and im not the only one who went there and had a probleme, a lot of my friend had some probleme ...

bibicaramel 10.02.2009 (09.02.2009)
Ciao members have rated this review on average: somewhat helpful
Review of PC World

Shoddy customer service from PC World's Tech Guys

Advantages: None
Disadvantages: Expensive, dreadful support

I too will never use PC World again due to their shoddy customer service. My son bought a PC from them on 18 January last year. They didn't have the advertised one which he wanted (sound familiar?) so he bought a more expensive one. On 5 January the thing died. I called their service line and we ran some diagnostics, the upshot of which was that they decided that the motherboard was dead and needed to be replaced. Fair enough - I have since had ...
...may not be part of PC World, I'm not sure. Anyway the guy told me that the part was not in stock but that he put it on order and they would call me to arrange an engineer visit when they had it. By the 13th I hadn't heard from them and so called back. Again I was told that the part was not available. I said that this was not acceptable and they gave me a number for PC World customer support. Called them and they put me on hold whilst they sorted ...

ExciteableBoy 22.01.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of PC World

Quick review of PC World

Customer service is awful. When my laptop developed a fault after only 6 weeks it took me another week (with tech guys having me do system restores and a system recovery) before they picked it up. They have now had laptop for 18 days (after i was told an average of 7 - 10 days) and not once have they contacted me. I had to chase it up myself and depending on whom i speak to I am either told the part needed to fix my laptop is in stock or it isnt in stock - different departments seem to use different computer systems !!!! Would not recommend PC World and will never ever use them again ! ...

soleserenity 22.12.2008
Ciao members have rated this review on average: helpful
Review of PC World

Surprisingly Good

Advantages: Great depth in base, looks great, easy to use, durable
Disadvantages: Too many wires, sud shakes at higher volumes

When i opened the box and started to put the speackers together i was very impressed with the 'shape co-ordinated' jack sockets which ment you could not physically put the wrong jack in to the wrong input. When i first switched on the speakers and played them through my itouch i was very impressed with the depth of the base and the adjustability of the sub woofer via fiddling with the equalizers. However, at higher volumes the sub woofer will start ...
...around what ever surface they are placed on as the rubber feet do not proivde much friction. All in all i would have been impressed with these speakers even if i had paid 150 for them and they look great!The touch volume controls are very sensitive and the metal casing around the speakers stops my little brother from poking his finger in there! ...

jellystonebear 13.05.2008 · Read full review
Ciao members have rated this review on average: off topic
Review of PC World

Quick review of PC World

They don't support their warrenty, when you ask for after sales help they just try to flog you services that cannot be of any help, they don't read emails properly and generally don't know the meaning of "customer care" AVOID AVOID AVOID!!! ...

Aldouk 02.02.2008 (01.02.2008)
Ciao members have rated this review on average: helpful
Review of PC World

Better than the real shop

Advantages: Some great bargains to be had
Disadvantages: none

There are a few PC Worlds within 15 miles of my house and I have visited all at various times. They are all laid out in a similar fashion, which for me does not seem a very logical one. Everything just seems to be placed where there is an available space. You could spend a considerable time trying to find the item you require or indeed an assistant to help you. Such is not the case if you choose to visit PC World cyber style, that is their website...................www.pcworld.co.uk. ...
...I recently purchased a PC from them from their refurbished selections, and was informed that it would be delivered in 5 - 7 working days. This was on the Saturday on the Monday I received an email asking me to contact them, which I duly did and on the Tuesday my PC was delivered...................2 days, excellent service. The site is very secure so purchasing with a card is not a problem. If you do have problems with your purchase the customer service ...

donf18 07.01.2008 (06.01.2008) · Read full review
Ciao members have rated this review on average: very helpful
Review of PC World

Pcworld.co.uk - as good as the highstreet ?

Advantages: Easy, convenient, secure, great savings to be made.
Disadvantages: Not always up to date.

...the high street computer retailer, PC world. I have always used PC world for my computing demands, be it buying a new computer, computing accessories and games, as they are a name I can trust and have never had any problems with them. Recently I have started to use online "Cash back" sites, which pay you to shop through them, i.e. to search for shops and products through their sites so that they can gain commission and pass a small percent onto you. ...
...am not very satisfied with PC world at the moment for obvious reasons above, however I don't think this would stop me recommending the online shop. It all depends on experience. I find that shopping online can be enjoyable mainly for the savings that can be made and the ease of it all. I do not have an issue with online security as all of my details have been protected so far. Touch wood. Yes I would recommend this online shop luckily because of ...

ellebee 07.08.2006 (09.08.2006) · Read full review
Ciao members have rated this review on average: very helpful
Review of PC World

UPDATE

Advantages: Inexpensive delivery or store pickup, returns policy.
Disadvantages: Instore service hard sell and basic.

...most suitable for stand alone pc based internet connectivity and the very small business and home user. The emachine has been developed for inexpensive connection to the internet. Subsequently I bought a 3 in 1 printer. The website is userfriendly.The company offer a wide choice of inexpensive items with many special offers including from the menu: COMPUTERS, PRINTERS, UPGRADES, PHOTOGRAPHY, MP3, A COMPONENT SHOP and ACCESSORIES. The delivery service ...
...Items below £50 go for £2.49 inc VAT. Items above £400.01 go for £9.99 by courier or post within 5 - 7 days. They have cheap and product specific insurance. Business accounts are available with financial loan options and service and support. Payment by Debit/Credit card. Business accounts. Many stores are locally based which is great for health checks and upgrades for your system. They have telephone customer service back up. UPDATE : My final ...

JeffreyB 18.11.2004 (01.07.2005) · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of PC World

Reputable on the high street, how about online?

Advantages: great range of products and good prices
Disadvantages: Same as the Dixons.co.uk web site - not as efficient as other online

Pcworld.co.uk is a great web site for buying computer goods! They have a huge range on offer including computers, laptops, upgrades, and printers, networking equipment plus everything you could possibly associate with all things computers! I've used pcworld.co.uk once and I have written about my experience here. I have also looked at the web site itself and how well it works. I have found from using this web site that it uses the same technology ...
...a similar design. I've used Dixons web site too, and these both use the same ordering and delivery options. My Experience with pcworld.co.uk ************************************** -- First Contact -- I've always used PCWorld to buy my computer equipment including the desktop computer I own at the moment, so I've always checked the PCWorld web site to see what offers they have on. I only decided to use the web site this time because of the recommendations ...

johnsy32 22.02.2005 · Read full review
Ciao members have rated this review on average: very helpful
Review of PC World

The P is for Pleasing....

Advantages: Great customer service
Disadvantages: Some prices considerbly high

PC World, is by far the most known and popular computer 'supermarket' shop. They sell everything to do with ICT - computers, CD-R's, CD drives and printer. Not only that, but if you are having a problem with a computer (not even if you purchased it from PC World) they will have a look at it (for no cost) and then tell you the problem and recommendations and prices for repair. This is a good service, they look after your PC well and charge a reasonable ...
...items and i am sure PC World sell a good majority of that. They are probably the most established PC retailer in the United Kingdom. They sell good PC's with good guartnees at good prices for £1,000.00+ - prices start from only £299.00+ (not specifically sure of prices). Online, PC World has expanded more and more. Special offers and wide stock available and good delievery opitions with different charges make this good customer service. On hand, ...

sajjadali 20.11.2004 · Read full review
Ciao members have rated this review on average: helpful
Review of PC World

Do You Know What You Want?

Advantages: Everything Easy to Find
Disadvantages: Pushy Salespeople

As a businesman I use PC World a lot. All my hardware has come from them and, as long as you don't buy the cheap stuff, I haven't had any problems with them. The good thing about PC World is that they have branches nationwide so, if you do have a problem, you can get answers wherever you are. Their website is easy to navigate and, quite often, you can purchase your goods at a lower price than you would at the store. Delivery is fast and reliable, ...
...item. The downside to PC World is that the staff are very pushy. Sometimes it is nice just to browse but they don't seem to like that. As soon as you begin checking out the specs of a computer or read the package on a piece of software they are there. Also they seem to treat everyone as an idiot. Fortunately for me I know a lot about computers and software so there's no BSing me, but I have heard staff talk down to customers who are not as knowledgable ...

ciaobuddy 19.11.2004 · Read full review
Ciao members have rated this review on average: helpful
Review of PC World

GREAT DEALS AT PC WORLD

Advantages: Friendly service, very good offers
Disadvantages: not alot but delivery can be slow, poor order tracking

I started building a PC as a project last year and decided to take advantage of the offers in the component centre of PC world online over the Christmas period 2003 as I needed a hard disk and some DDR. The choice was excellent and I found the site very easy to use. There were some great offers and I ordered the two items (a HDD and some DDR) on offer which were advertised as being ‘in stock’. I paid mid December but didn’t receive the parts until ...
...The items did however arrive well packaged and I have had no problems with them. The advantage of PC World that is applealing is that if there is a problem with anything it can be returned easily to a store, although I'll probably just buy from the store next time. ...

thehedgehog000 20.07.2004 · Read full review
Ciao members have rated this review on average: helpful
Review of PC World

online shopping at pc world

Advantages: very clear guidelines all the way through
Disadvantages: website was a bit of a maze

...online shopping experience was at pc world and it was unexpectedly simple. I fouund the internet only deals to be fantastic and ended up spending a lot less on my pc than i thought i would. The computer jargon was fully explained in the glossary so it wasn't too intimidating for a relative novice like myself. My main complaint is that, like shopping in-store. the site offers you products that would "compliment" what's in your shopping cart. It's ...

lea79 21.02.2003 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of PC World

THE PCWORLD WEB SITE AND PRODUCT DETAILS

Advantages: The warranty is good and the service and support is OK
Disadvantages: Not Many!

I was looking on pcworld.co.uk, for a external cd-writer. I saw a freecom one for £150.00 (inc VAT), but noticed that it was USB 2.0. But I needed one that was USB 1.1 & 2.0. I saw another, slower speed but 'said' it was USB 1.1 and 2.0. It was £120.00. I ordered it and a few days later it came. When I opened it it was USB 2.0. I was very dissapointed. The one that I originally looked at though, a friend had and it was USB 1.1 and 2.0, but on the ...
...speeds were wrong and this meant that I couldnt get the maximum out of the drive. I e-mailed them twice about a month ago and still no reply. I think they should be more accurate so customers can buy the product they want and not what they don't. Although I save some money, I lost the speed from 24x to 16x then the USB slowed it down even more. Even though it works I would of preffered a faster CD-RW, and for £30.00 less, I didnt think it was ...

TomSmith 26.11.2002 · Read full review
Ciao members have rated this review on average: helpful
Review of PC World

They're not aware of it but it's a great service

Advantages: Some great offers, fair choice, fast & careful delivery, you don't have to visit an actual PC World store!
Disadvantages: Order tracking ineffective

I tried PC World on-line when I saw an ad last Christmas for a Boxing Day sale at PC World's normal store. They had a laser printer I wanted for half-price, a Samsung ML-4500 for £74.99 instead of £149.99. This was a one-day special offer. The trouble was I knew from past experience that on an offer as good as this, PC World only sends a very limited number of the item to each store, so it's often sold out when you get there- then they try to interest ...
...The only problem was that PC World seemed unaware of their own good service! I got a total of three e-mails over the next few days apologising that they hadn't delivered my printer, but they had run out of stock. However, they'd deliver as soon as they could get more in stock! This meant that my credit card wasn't debited because as far as they were concerned, they hadn't delivered the printer! Still, rather than worry about it I decided to just ...

sparkydog 05.07.2001 · Read full review
Ciao members have rated this review on average: very helpful
Review of PC World

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