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Reviews - PetPlanet.co.uk

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Excellent

“Pig's Planet”

published 18/05/2009

Easy, cheapish, delivery, choice

Pig's wishlist is endless

~~*~~ Pet Planet ~~*~~ What Pig wants, Pig generally gets. The chocolate Labrador with a very small brain is somewhat spoilt but at least she’s a happy puppy. It’s not like she has her own credit card yet (she’s only 2), so nearly all of her ‘wish-list’ has to be purchased with my money and cos...

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Excellent

“**Star** Site for Pet Lovers”

published 20/11/2006

Excellent delivery

Easy to spend too much!

I am sure that www.petplanet.co.uk will be very familiar to a lot of people. This is a very interesting website where you can purchase all manner of things pet-related - and not just the usual dog and cat things, but also for many other pets. How I wish I had known about it when I had guinea pigs...

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Excellent

easy to navigate

not enough info about cats

I cannot praise this site more ~ I ordered about 15 pounds worth of goodies for my cute kitty on Friday 4th at about 8.30am, (had a day off work) At 10.30am I had a phone call from their customer services to say that some of the cat food that i had ordered was out of stock, and would I like to...

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Excellent

A must for anyone considering buying a pet.

None

I found this site many moons ago completely by accident when I was in a dilemma about my lop eared rabbit who started behaving very strangely and I wasn't sure if the problem was a serious health issue or merely a bunny with an dentity crisis! Having consulted the experts on the forum I was...

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Super

“Pet Planet”

published 17/07/2011

Cheap & Good Site

Site freezes at times, Delivery charges (£4)

I first used petplanet a few weeks ago to purchase some collars and dog treats. I was very impressed with the prices and service. The prices are usually half the RRP or less, for example i bought 2kg of Pedigree dog treats for £4, instead of the RRP £7 which was great as there was no difference...

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Not for me

“Be aware of delivery charges”

published 15/02/2008

Cheap site with lots of products

Delivery charging strategy is unfair

I will not be purchasing from pet planet again. I ordered some goods, but unexpectedly had to be away from home for 3 nights (Tuesday to Friday). During this time there was two attempts to deliver and a courier card was left saying the goods could be picked up within 5 days. So within the 5 day...

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Super

“have your credit card handy”

published 27/10/2005

excellent range, fast delivery

too many temptations!

I am a frequent visitor to Pet planet and I have found them to be excellent. Any order I have placed has been with me very quickly. The site is particulary good at stocking all the accessories for products. I have two dogs, two cats and two cockateils so I often have to visit various shops to get...

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Not for me

great selection of products, good prices.

the shipping carrier they use is a nightmare

Love the selection and prices Pet Planet offers. However shopping with them is not worth it because you'll never get your products. The shipping courier they use is an absolute NIGHTMARE. They only attempt one deliverly and didn't leave package reference number (I got a "sorry we missed you" card...

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Super

Cheap and an easily navigatable website.

Delivery charge!

I first used petplanet a few weeks ago to purchase some collars and dog treats. I'm very impressed with the prices and service. The prices are usually half the RRP or less, for example i bought 2kg of Pedigree dog treats for £4, instead of the RRP £7. Layout wise it's extremely simple with heaps...

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Excellent

published 29/02/2008

Great site with a large range of products. I order every month and have found the delivery service to be excellent. The other poster stated that she had problems with the courier but I do not see how Petplanet can be held responsible for the fact that she was away on her specified delivery day. I have always found the customer service staff to be very knowledgable and helpful. Go visit but remember it is easy to spend too much!

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Not for me

None

Many

We are very disappointed with PetPlanet and not happy with our experience with them. A week before the arrival of our new kitten I placed an order for various items and spent £280 on products. At the time I did not choose express delivery as the website stated 'We aim to despatch all items...

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Not for me

good prices

no customer service, terrible delivery, zero respo...

I am beyond disappointed and cannot see a single reason why I should order from Petplanet again. This is now the THIRD time they have let me down with the deliveries. I already had the last order sent back to you as Parcelforce was incapable or delivering. I tried to send this feedback to the...

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Not for me

“do not buy from petplanet”

published 11/08/2011

online service

treated with contempt, no explanation for failures...

bought an aquarium from PETPLANET, did not recieve goods, found it had been cancelled without my knowledge. Petplanet have failed to contact me to explain why. Petplanet this is no way to treat people. I will use another company on the web and hope for a better service. I cannot understand why...

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Super

Detailed information on products

I haven't came across any so far

I have been using this company for the last three years now and find their products to be great value for money, I find that they keep up with all the latest products available and in my opinion usually find their pricing to be cheaper than anywhere else. I have had to return a couple of items...

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Satisfactory

“What a shame”

published 13/07/2000

get pet food deliverd to your door

but it will cost you!

This site is for pet owners (mostly dogs,cats and little furry things) to get info, chat and buy pet foods and other pet type things! I found the site because of a promotion they are doing where they will give you a goody bag for your dog or cat if you register on the site, and I thought it might...

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