Rating Summary

1-14 of 14 reviews Show most helpful reviews first Newest first

 

Pig's Planet Review with images

AdvantagesEasy, cheapish, delivery, choice

DisadvantagesPig's wishlist is endless

"~~*~~ Pet Planet ~~*~~ What Pig wants, Pig generally gets. The chocolate Labrador with a very small brain is somewhat spoilt but at least she’s a happy puppy. It’s not like she has her own credit card yet (she’s only 2), so nearly all of her ‘wish-list’ has to be purchased with my money and cos I’m a tight witch, I’ll scour the internet for any bargain going. I first discovered Pet Planet when Pig was only a twinkle in her daddy’s eye and when ..." Read review
18.05.2009

Ciao members have rated this review on average: very helpful

**Star** Site for Pet Lovers

AdvantagesExcellent delivery

DisadvantagesEasy to spend too much!

"I am sure that www.petplanet.co.uk will be very familiar to a lot of people. This is a very interesting website where you can purchase all manner of things pet-related - and not just the usual dog and cat things, but also for many other pets. How I wish I had known about it when I had guinea pigs for example! I have been receiving newsletters from Pet Planet for some time and often found things of interest however, as is the usual way of things, ..." Read review
20.11.2006

Ciao members have rated this review on average: very helpful

Community Level 4bluebunny

bluebunny

The Truth About Cats and Dogs.

AdvantagesA must for anyone considering buying a pet.

DisadvantagesNone

"I found this site many moons ago completely by accident when I was in a dilemma about my lop eared rabbit who started behaving very strangely and I wasn't sure if the problem was a serious health issue or merely a bunny with an dentity crisis! Having consulted the experts on the forum I was relieved to be informed that my rabbit was probably suffering from a high dose of testosterone and a visit to the vet was duly made . After "the snip" Albert was ..." Read review
14.04.2005

Ciao members have rated this review on average: very helpful

Community Level 4loulou6

loulou6

here, putty putty putty...............

Advantageseasy to navigate

Disadvantagesnot enough info about cats

"I cannot praise this site more ~ I ordered about 15 pounds worth of goodies for my cute kitty on Friday 4th at about 8.30am, (had a day off work) At 10.30am I had a phone call from their customer services to say that some of the cat food that i had ordered was out of stock, and would I like to change the order? Wow....... I have never received Customer service quite like it! (and I work in a Customer services too!) Now the site . . . . Shop ..." Read review
10.08.2000

Ciao members have rated this review on average: very helpful

Community Level 1froze

froze

What a shame

Advantagesget pet food deliverd to your door

Disadvantagesbut it will cost you!

"This site is for pet owners (mostly dogs,cats and little furry things) to get info, chat and buy pet foods and other pet type things! I found the site because of a promotion they are doing where they will give you a goody bag for your dog or cat if you register on the site, and I thought it might be a site I would use for food for my dog. But no!, the stuff is way over priced compared to your local supermarket, I though buying online was meant to ..." Read review
13.07.2000

Ciao members have rated this review on average: helpful

Community Level 8daisyleex

daisyleex

Pet Planet

AdvantagesCheap & Good Site

DisadvantagesSite freezes at times, Delivery charges (£4)

"I first used petplanet a few weeks ago to purchase some collars and dog treats. I was very impressed with the prices and service. The prices are usually half the RRP or less, for example i bought 2kg of Pedigree dog treats for £4, instead of the RRP £7 which was great as there was no difference in the quality or quantity of the product. Layout wise the website is extremely simple with heaps of options and suggestions made clear to you. I've found ..." Read review
17.07.2011

Ciao members have rated this review on average: helpful

Community Level 1traceytrot...

traceytrotter

Be aware of delivery charges

AdvantagesCheap site with lots of products

DisadvantagesDelivery charging strategy is unfair

"I will not be purchasing from pet planet again. I ordered some goods, but unexpectedly had to be away from home for 3 nights (Tuesday to Friday). During this time there was two attempts to deliver and a courier card was left saying the goods could be picked up within 5 days. So within the 5 day time period I went to the courier company only to find my goods had been returned on Pet Planets request. I had also been charged for the return of the ..." Read review
15.02.2008

Ciao members have rated this review on average: helpful

Shipping courier is a nightmare, PetPlanet needs a new partner

Advantagesgreat selection of products, good prices.

Disadvantagesthe shipping carrier they use is a nightmare

"Love the selection and prices Pet Planet offers. However shopping with them is not worth it because you'll never get your products. The shipping courier they use is an absolute NIGHTMARE. They only attempt one deliverly and didn't leave package reference number (I got a "sorry we missed you" card but they had left the package reference number blank so I couldn't track where it was). I called and no one could help me because everything is dependent ..." Read review
04.04.2012

Ciao members have rated this review on average: helpful

Community Level 2Salson

Salson

have your credit card handy

Advantagesexcellent range, fast delivery

Disadvantagestoo many temptations!

"I am a frequent visitor to Pet planet and I have found them to be excellent. Any order I have placed has been with me very quickly. The site is particulary good at stocking all the accessories for products. I have two dogs, two cats and two cockateils so I often have to visit various shops to get everything I need, but no more!!! They have a vast range both in products and price and I have found that all the products are of an extremly high quality. ..." Read review
27.10.2005

Ciao members have rated this review on average: helpful

Community Level 3daisyleee

daisyleee

Great quality pet products at reasonable prices

AdvantagesCheap and an easily navigatable website.

DisadvantagesDelivery charge!

"I first used petplanet a few weeks ago to purchase some collars and dog treats. I'm very impressed with the prices and service. The prices are usually half the RRP or less, for example i bought 2kg of Pedigree dog treats for £4, instead of the RRP £7. Layout wise it's extremely simple with heaps of options and suggestions made clear to you. There's a sale catergory which is ridiculously cheap but does sell out quickly. There is a large variety ..." Read review
09.04.2011

Ciao members have rated this review on average: helpful

Community Level 1airdsmoss

Quick review of PetPlanet.co.uk

"Great site with a large range of products. I order every month and have found the delivery service to be excellent. The other poster stated that she had problems with the courier but I do not see how Petplanet can be held responsible for the fact that she was away on her specified delivery day. I have always found the customer service staff to be very knowledgable and helpful. Go visit but remember it is easy to spend too much!
29.02.2008

Ciao members have rated this review on average: helpful

WORST FOR DELIVERY - DO NOT USE!

Advantagesgood prices

Disadvantagesno customer service, terrible delivery, zero response to complaints

"I am beyond disappointed and cannot see a single reason why I should order from Petplanet again. This is now the THIRD time they have let me down with the deliveries. I already had the last order sent back to you as Parcelforce was incapable or delivering. I tried to send this feedback to the company through their Feedback page, and ironically it's not working. It keeps saying "Enter valid email address", which I did several times. This is indicative ..." Read review
04.02.2013

Ciao members have rated this review on average: helpful

Community Level 1cmsbomor

cmsbomor

do not buy from petplanet

Advantagesonline service

Disadvantagestreated with contempt, no explanation for failures.

"bought an aquarium from PETPLANET, did not recieve goods, found it had been cancelled without my knowledge. Petplanet have failed to contact me to explain why. Petplanet this is no way to treat people. I will use another company on the web and hope for a better service. I cannot understand why you treat people like this unless you have been affected by the RIOTS in some way, but petplanet should contact its coustumers its not good enough to ignore ..." Read review
11.08.2011

Ciao members have rated this review on average: somewhat helpful

Community Level 1LianneKelly

LianneKelly

Great Value For Money and Great Service

AdvantagesDetailed information on products

DisadvantagesI haven't came across any so far

"I have been using this company for the last three years now and find their products to be great value for money, I find that they keep up with all the latest products available and in my opinion usually find their pricing to be cheaper than anywhere else. I have had to return a couple of items due to sizing as I hadn't measured my dog properly in the first instance and I found that returning the items was quick and the staff very efficient. I do find ..." Read review
30.06.2009

Ciao members have rated this review on average: somewhat helpful



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