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Home > House & Garden > Household > Home Improvement > Windows > Windows & Glazing > Window Fitting/Glazing Company Windows & Glazing > Planet Chiltern

User Reviews

for Planet Chiltern

Rating Summary based on 5 reviews

  • 5 Stars
    		1
  • 4 Stars
    		0
  • 3 Stars
    		0
  • 2 Stars
    		0
  • 1 Star
    		4

Detailed rating

  • After Sales Service
  • Quality
  • Service
  		• 3.0
  		• 3.0
  		• 3.0

Review attribute filters

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  • 36 of 36 Ciao users found the following review helpful
    1 Star Quick review of Planet Chiltern by arrowman2 01/03/2008
    Bought a composite door from Planet Chiltern Ltd in May 2006. In early 2008 cracks appeared in the door so complained to Planet Chiltern. Apparently Planet Chiltern Ltd have gone into liquidation and a new company Planet Chiltern (UK) Ltd has been formed. This new company wouldn't honour the guarantee though. There's yet another company dealing with conservatories apparently. So if you want to buy from Planet Chiltern be careful you know who you are dealing with. Update - The door was made by Stormfront and although they had no direct sales relationship with me (they supplied to door to Planet ... more
  • 29 of 30 Ciao users found the following review helpful
    1 Star Quick review of Planet Chiltern by innerpeace777 04/08/2008
    We are in the process of gathering quotations to have a large conservatory built in the autumn, having recieved several quotes we were about to go with Planet Chiltern when we recieved a tip off from a competetor. We have been told that Planet Chiltern have gone into liquidation, we didnt want to take this on face value since companies are in the habit of bad mouthing each other so we checked for ourselves on the companies house web site. To our horror it seems that Planet have gone into liquidation twice in 18 months, needless to say we have gone ... more
  • 32 of 34 Ciao users found the following review helpful
    1 Star Quick review of Planet Chiltern by itsy 19/09/2008
    Similarly bad experience. Leaky roof since just after installation, finally accepted that it was a part that was a problem, booked and appointment to fix, then cancelled saying unable to fulfill remedial work because in liquidation. Research with Companies house has shown that this looks to be the 3rd or 4th time that this company has gone into liquidation only to carry on with the same business and workforce. The guaratee people are also refusing to honour the guarantee because I paid in full on installation when not happy with the installation - the leak didn't appear until after payment! I ... more
  • 6 of 9 Ciao users found the following review helpful
    Picture of VArmstrong

    VArmstrong

    1 Star Planet Chiltern conservatory 21/04/2008
    User doesn't recommend the product

    Advantages Advantages Offered to do it quickly

    Disadvantages Disadvantages Irresponsible, messy communication

    We are in the process of getting a conservatory with Planet Chiltern and so far has been a nightmare. Very unprofessional people, from accounting department to sales team. We were promised the installation for 21st April and we went ahead during the weekend and removed all the furniture, blinds, lights, etc. My husband took a day of from work. After 2 hours waiting, I phoned them and a lady said they sent a letter on Thursday to let us know the job was delayed until 12 May. We never got the letter, and anyway, they shouldn't have let us know 1 working day before. When asked why they didn't ... more
  • 1 of 8 Ciao users found the following review helpful
    Picture of BettyBoo222

    BettyBoo222

    5 Stars Delighted with our conservatory 17/09/2007
    User recommends the product

    Advantages Advantages Good quality product installed by great people

    Disadvantages Disadvantages Had to forego the usual fortnight in Tuscany !

    Let me begin by telling you how delighted we are with our Planet Chiltern conservatory. After signing our contract with Planet, my husband and I were suprised when we read the bad review on Planet Chiltern. Based on that we changed our mind about using them and intended to cancel our contract. Planet Chiltern insisted that jefjefjef's comments are a hoax and have been removed by Ciao. Our son Mark is a web designer and he checked it and confirmed what Planet were saying. Thanks to him we didn't lose our deposit and Planet Chiltern's MD personally came to check the base work and work being done ... more
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