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1-11 of 11 reviews of Preferred Mortgages sort by Usefulness | Product rating | Date

 

A mortgage for life, whether you choose it or not.

Advantages: Always extremely accurate with figures
Disadvantages: Drag their heeks when you wish to move lender

...product, but work to remortgage Preferred Mortgages loans on a semi-regular basis, and work with their parent company Capstone Mortgage Services a little more often. Unfortunately both Preferred Mortgages and Capstone Mortgage Services are quite notorious in my company, but not for many reasons. I cannot speculate on their rate or fees as it is much easier to note these down with the more common mortgage providers, but Preferred Mortgages is worth ...
...repay your mortgage. Preferred and Capstone both tend to drag their heels when it comes to releasing documents to whoever is appointed to deal with your remortgage. They very are tight on Data Protection, which is part of the problem when repaying your mortgage, especially if you have a timescale, but on the upside obviously this indicates they are taking care of the information of their customers, which so many banks who also provide mortgage services ...

heavenlie 28.08.2007 · Read full review
Ciao members have rated this review on average: very helpful
Review of Preferred Mortgages

Quality of Customer Ser...

Preferred Mortgages - Not for everyone!

Advantages: Accept most people for mortgage, accept part ownership buyers
Disadvantages: Higher interest rate

...We got this of Preferred Mortgages, who were very willing to help us. Mortgages are very hard to complete at the best of times, but part ownership is even more difficult, as you you will see below. We seemed to hit every problem imaginable! *MORTGAGE* The rates are variable, well that is what we are on anyway, ie if interest rate goes up, mortgage rate goes up. Obviously all persons are diferent, it would be impossible to state different interest ...
...were told it would be Preferred Mortgages, who said they could help people with CCJ's. We completed a form on the internet and they sent a reply back almost immediately saying they could help us. Approximately a week later they sent us a application pack out which we had to fill out and send back with wage slips, bank statements etc. My husband worked full time and i worked part time so we were struggling to look like we earnt enough money to get ...

iloveshoping 13.04.2005 · Read full review
Ciao members have rated this review on average: very helpful
Review of Preferred Mortgages

Quality of Customer Ser...

Quick review of Preferred Mortgages

Preferred Mortgages... pah After suffering illness we fell behind. so we decided to sell the house. They took me to court even though I had received an offer for the property and I had told them this ! Court ruled for an adjournment, but Preferred didn't like it and took an exorbitant amount from our sales total Avoid like the plague... they don't listen to you even though your ill ! Crooks! ...

Ricky72 05.06.2007
Review of Preferred Mortgages

I Need to remortgage before I go Bald....

Advantages: Good if you have bad credit and need a remortgage
Disadvantages: High Interest Rates, Only one mortgage product.

...too picky. Dealing with preferred mortgaes is very pricy, the whole thing including solicitors fees cost in the region of £ 1800.00 to remortgage but this covered everything, survey fees, coal searches etc. The whole process took approx. 6 weeks from start to finish. The staff were friendley and they kept us informed every step of the way. The interest rate we paid was 6.75%. 4.5& above LIBOR. It suited us as we were able to remortgage clear off ...
...is worth every penny. Preferred only have one mortgage product though which is a variable rate mortgage and do not offer fixed rate mortgages or one time offers which you can sometimes get if you agree to stay with them for so many years. Remeber with a variable mortgage you can be hit hard when interest rates go up like they have been doing for the last 12 months. On a security note I am always asked for verification infornmation when I ring and ...

lynsey1978 05.08.2005 · Read full review
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Preferred/Capstone Mortgages

Advantages: NONE
Disadvantages: Many

I had been with Preferred Mortgages for a couple of years and suddenly began to receive letters from Capstone Mortgages about my account - they were saying I was in arrears by one month. I continually called them to find out about it, because I knew that my mortgage left my bank account the day after I was paid and that there was no way that I could be behind. The call centre staff had really a really bad attitude towards me when I called and I have ...
...they would never give me details, just tell me I was behind. I had never been told who Capstone Mortgages were - I had never heard of them until I got these letters, and the call centre staff were not forthcoming with an explanation when I asked!! Now I find myself in receipt of court action to repossess my home - all because of one alleged missed payment - which when I spoke to someone recently about it, they couldn't actually pinpoint which month ...

lalaloren 02.06.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of Preferred Mortgages

Quality of Customer Ser...

CAPSTONE/PREFERRED MORTGAGES

Advantages: NONE
Disadvantages: POOR CUSTOMER SERVICES/UNABLE TO FIND PROOF OF CUSTOMER PAYMENTS

Unfortunately we have a mortgage with Preferred/Capstone, and we certainly would not recommend them to anyone. Several months ago we began receiving letters and phonecalls from them stating that we were behind in our mortgage and that they were taking further action. We sent proof from our bank on several occasions that we had indeed made our payments on time, but these were ignored. We have been trying to change lender and had the opportunity in ...
...Unfortunately Capstone did not amend our credit file and this still showed payments supposedly missed by us. When they learned we wanted to switch lender they again said they needed proof from us that payments were made on time. The Ombudsman are now involved but because of Capstone being difficult and dragging their feet with regards to amending our file we have now lost out on our deal and will have to remain with Capstone until the credit crunch ...

Hevann 20.05.2008 · Read full review
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Review of Preferred Mortgages

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my experience with preferred

Advantages: can help most people get a mortgage
Disadvantages: a little more costly

...me to tell me about preferred mortgages and said he had spoken to them and in my circumstances they would most likely offer me one, and a 2 year fixed rate with a free survey, and my tax credits wouldn't be a problem and a rate of 5.1% which was far by the best so far so far but their fee would be £795 which was a little higher than i anticipated, but was less than some other companys, so i went ahead and my fee to ac finance was £300 + my solicitors ...
...Anyways my experience with preferred was good and they were easy to talk to very polite, my mortgage is due to go through for the 5th of jan, So its taken 5 months to complete which was the fault of the local council to be honest as thet dragged their feet which was to be expected! I am happy to say that preferred have offered me a way to get on the property ladder without being to silly about the interest rate as alot of other companys do,and after ...

vanessa79 02.01.2007 (15.01.2007) · Read full review
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Review of Preferred Mortgages

Quality of Customer Ser...

Quick review of Preferred Mortgages

I took out a mortgage with preferred some 18 months ago as i was in financial problems, They were very upfront about fees and why they were high. I had a problem where i did not have enough funds to pay a months payments and when i called them they let me spread this payment over 3 months to help out. I found them more than helpfull as they have been fine with me up to this time. As i found my self in a problem in the start they would have been only one of a few lenders who would help. I have always had excellent customer service from their call center staff with a letter confirming the outcome. ...

andycar 31.08.2008
Ciao members have rated this review on average: helpful
Review of Preferred Mortgages

Quick review of Preferred Mortgages

i bought my ex council house with preferred morgages and i can honestly say that the APR rate is way too high there for im gona remorgage my property for a much better suited rate which im gona save over £200 month and thats for a repayment based not interest which im on now.thanks for nothing preferred so there for im gona get the hell out ov there. ...

karlanderson82 17.01.2008 (12.01.2008)
Ciao members have rated this review on average: helpful
Review of Preferred Mortgages

Quick review of Preferred Mortgages

Very similar story I am afraid, although mortgage is only 40k. Incorrect info on experian is making move to another lender almost impossible. I used this company to repair credit and was reasonably happy. My discounted 2 year term is almost up and I dread the increase above LIBBOR. ...

Ulsterblue 08.09.2008
Ciao members have rated this review on average: somewhat helpful
Review of Preferred Mortgages

Quick review of Preferred Mortgages

get everything out of the house, strip it beear, and let the miserable ***** have it back. stop paying mortgage, stop paying insurance, just let it go and become bamkrupt. then start again. PERFERRED ARE A BUNCH OF COWBOYS WHOS COMPANY IS FAILING SO THEY ARE DESPERATE AND WILL DO ANYTHING LEGAL OR ILLEGAL YOU HAVE BEEN WARNED ...

dudley2009 07.01.2009
Ciao members have rated this review on average: somewhat helpful
Review of Preferred Mortgages

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