Printerland.co.uk

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  • A4/A3 Multifunction Wireless printer

Reviews - Printerland.co.uk

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Not for me

They are happy to help before you hand your money ...

Tell lies. Misrepresent the law. Do not obide by d...

Sales team were good at doing their job, ‘selling’. Next day delivery etc – it’s all great, as the rest of the reviews show. (as long as they are getting your money they are most helpful) However, things all go wrong when/if you need to return an item. The sales team told me that the £2,000.00...

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Excellent

published 23/04/2007

I was looking online for a colour laser printer for my office. I thought I would give Printerland a go as I found their site very easy to use and their prices are very competitive. The structure of Printerland's website makes it very easy to compare the large range of printers they have on offer. However I still wasn't exactly sure so I gave them a call to see what printer would best suit me. It was here when Printerland impressed me the most, the saleman I spoke to had excellent product knowledge and talked me through a few different manufacturers models which were suitable for my purposes. The advice was completely impartial and led to me making the right decision. They really do train their staff properly at Printerland. I eventually went for a Xerox 8560DN. I ordered it at 4pm on wednesday and was surprised again by Printerland's level of service when it turned up at 9.30 the following morning. The printer has been superb. I will definitely be returning to Printerland for the consumables as they are very competively priced too and I'm sure they will deliver the same serive. I have already recommended Printerland to 2 of my friends and will continue to do so.

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Not for me

None.

Everything which I wrote in my review!

Utter useless company. I initially purchased a fax machine as a Christmas present via their website. I got a call the next day saying it was out of stock and if I would like the next model up (an extra £40 or so), which I agreed to. It arrived the next day but despite being told on the phone...

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Not for me

published 15/02/2010

I ordered a printer from the which took 8 days to be delivered (they told me next day) and were very unhelpful by email (no reply) and phone. when the printer did arrived it was damaged and didnt appear to be new, it had been dropped at some point. getting a replacement was even harder than getting the first one. you have to get authorization to return it, which took 5 days and then they said it wasnt returned quick enough and had to argue with them to send the replacement which took another week, they also tried to charge for courier. When the printer arrived it worked box was still tatty and very dusty so it is obviously old stock which means the toner could have dried out. I will NEVER BUY FROM HERE again as it is such poor customer service and not even that cheap. The service i had from printerbase 2 years ago was far better.

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Excellent

published 16/08/2007

I am a senior citizen so I need to be thrifty and I found Printerland.co.uk on the web, what a wonderful Company, they gave me all the help I needed and I purchaced a Samsung SCX 4200 Multifunction Printer and Scanner, brilliant machine when you consider the price it is, so easy to install and does what it is designed for, nice looking and very compact. I was so glad that I bought this from Printerland, they were so professional, Ordered Wednesday delivered Thursday, Phoned thursday to ask for the connection lead I had forgot to order, delivered Friday, also bought a Toner it was the cheapest price I found around. I will certainly use this Company again. Terry Spencer (Leicester)

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Not for me

published 29/12/2008

Well, my original review was removed somehow. Anyway, I'll try again (shorter version)... I contacted this company asking about the Xerox Phaser 7400. They insisted in trying to convert me over to the Oki C9650 saying Oki made both engines. I already knew that but I wanted the Xerox because it was cheaper to buy and run plus I prefer the Xerox controllers. These factors (and a few others) seemed to escape the sales person. I later found out that Printerland (Computer Risk Management Ltd) have another website called ShopOki. No surprise then that they were pushy on Oki. I really didn't like the attitude so I phoned up one of their competitors, which was a whole different story. Charles

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Excellent

published 23/01/2009

I needed a low cost of ownership colour laser printer for daily office type stuff, word, excel and the occasional photo (holiday snaps not work). I tried to do my research first (I like to know what I am talking about so I don't get the wool pulled over my eyes) but I couldn't decide on which printer. After speaking to these guys for only 10 mins I new exactly what I wanted. The girl I spoke to new exactly what she was talking about and best of all they were competitively priced. Well done

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Excellent

“Mark Bond”

published 10/02/2009

Fantastic knowledgable staff, free next day delive...

none

I found the site extremely easy to use and very well laid out. I was after an A3 colour laser machine. I wasn't sure which one to go for so I rang the free phone sales line. I was passed through to the A3 sales team and the young lady I spoke to was extremely knowledgable of all the products they...

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Excellent

Cheap, competitive prices, informative website, fr...

None!

Printerland provides extremely good value printer consumables from major brands such as Xerox, Hewlett Packard, Canon, Lexmark and Epson. They've got a massive amount of colour printers, mono printers, dot-matrix printers, fax-machines and accessories. I was searching for a replacement printer...

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Excellent

published 16/05/2007

Excellent customer service on the phone, you get straight to an actual human being not an automated message. Very very helpful and my printer wasnt in stock so they offered me an alternative but thought id stick with my original printer choice and it arrived the next day.

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Super

Very low prices, helpful staff

Order processing systems do not reflect best pract...

Since I submitted my initial review on 20th November much has happened. Printerland have done a great deal to address the problems that I was experiencing and as a consequence I have decided to re-write my review. To summarise my tale, which now has a happy ending: I placed an order for Lexmark...

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Good

Delivered on time at what seemed like a fair price...

The printer was very unreliable; some compensation...

**I purchased a Canon colour laser printer (LBP 5360) from Printerland for around £350 and after 25 months, it completely died. As compensation, Printerland offered circa £20 off a new printer and a few other deals that were actually more expensive than the web prices. The printer I bought was...

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Excellent

“Cheap Prices, Fast Delivery”

published 10/10/2010

Cheap and Next Day Delivery

NONE

I had never used Printerland before but a friend had and he always said he received brilliant service. Their website was very clear and easy to use so finding the inks for my printer was easy. They were also the cheapest on the internet. I prefer to order over the phone and this was not a problem...

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Excellent

Price and delivery speed

Slight pain if need to return goods

Printerland have almost always beaten the best price I could find online. The website is easy to use and navigate and also easy to compare products. I've ordered several printers now from them and I still can't work out how they deliver them so fast. I just wish that everything I ordered online...

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Excellent

Great Knowledge of Printers, Great Offers, Very Go...

TBH, none.

I needed a printer and had no idea what i was looking for. I phoned Printerland and they gave me great help and advice. The sales people at Printerland were great, very friendly and knew what they were talking about. Printerland gave me a numerous choice. They pointed out some key facts which i...

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