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Home > Internet > Online Shopping > .co.uk Online Shopping > Printerland.co.uk
A4/A3 Multifunction Wireless printer

User Reviews

for Printerland.co.uk

Rating Summary based on 88 reviews

  • 5 Stars
    		69
  • 4 Stars
    		10
  • 3 Stars
    		2
  • 2 Stars
    		0
  • 1 Star
    		7

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  		• 3.0
  		• 3.4
  		• 3.7
  		• 3.8
  		• 3.6
Previous page Next page Page 1 of 9 | 1 to 10 out of 88 Review(s)
  • 1 of 1 Ciao users found the following review helpful
    5 Stars Quick review of printerland.co.uk by terryldavid 16/08/2007
    I am a senior citizen so I need to be thrifty and I found Printerland.co.uk on the web, what a wonderful Company, they gave me all the help I needed and I purchaced a Samsung SCX 4200 Multifunction Printer and Scanner, brilliant machine when you consider the price it is, so easy to install and does what it is designed for, nice looking and very compact. I was so glad that I bought this from Printerland, they were so professional, Ordered Wednesday delivered Thursday, Phoned thursday to ask for the connection lead I had forgot to order, delivered Friday, also bought ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of danieden

    Level 1 danieden

    Member since 29/03/2013

    Reviews written: 1

    1 Star Good sales service - until there's a problem - TERRIBLE 29/03/2013
    User doesn't recommend the product

    Advantages Advantages They are happy to help before you hand your money over

    Disadvantages Disadvantages Tell lies. Misrepresent the law. Do not obide by distance selling regulations. Awful

    Sales team were good at doing their job, ‘selling’. Next day delivery etc – it’s all great, as the rest of the reviews show. (as long as they are getting your money they are most helpful) However, things all go wrong when/if you need to return an item. The sales team told me that the £2,000.00 Oki printer would do what I specifically wanted it for, they said, and I quote -‘100% it will work for what you want it for’, on this basis, I went ahead with an order. When it arrived – it didn’t do what I wanted or was assured it would. I read up on my consumer rights – Distance Selling Regulations and ... more
  • 4 of 4 Ciao users found the following review helpful
    5 Stars Quick review of printerland.co.uk by trevor2000 23/04/2007
    I was looking online for a colour laser printer for my office. I thought I would give Printerland a go as I found their site very easy to use and their prices are very competitive. The structure of Printerland's website makes it very easy to compare the large range of printers they have on offer. However I still wasn't exactly sure so I gave them a call to see what printer would best suit me. It was here when Printerland impressed me the most, the saleman I spoke to had excellent product knowledge and talked me through a few different manufacturers ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of Paren

    Level 1 Paren

    Member since 18/01/2009

    Reviews written: 2

    1 Star BUNCH OF COWBOYS - AVOID AND GO ELSEWHERE! 18/01/2009
    User doesn't recommend the product

    Advantages Advantages None.

    Disadvantages Disadvantages Everything which I wrote in my review!

    Utter useless company. I initially purchased a fax machine as a Christmas present via their website. I got a call the next day saying it was out of stock and if I would like the next model up (an extra £40 or so), which I agreed to. It arrived the next day but despite being told on the phone (when they rang me to say the other one was out of stock) that it was the same size as the one I had initally ordered, it didn't fit where I wanted it to. What with the weekend etc, I didn't have much time to return it (they only have a 7 day turn around on returns). I was at work and left the fax at home ... more
  • 1 of 2 Ciao users found the following review helpful
    Picture of sbsmac1

    Level 1 sbsmac1

    Member since 13/01/2013

    Reviews written: 1

    3 Stars Canon LBP 5360: I will NEVER purchase a Canon printer again. 13/01/2013

    Advantages Advantages Delivered on time at what seemed like a fair price at the time

    Disadvantages Disadvantages The printer was very unreliable; some compensation helped.

    **I purchased a Canon colour laser printer (LBP 5360) from Printerland for around £350 and after 25 months, it completely died. As compensation, Printerland offered circa £20 off a new printer and a few other deals that were actually more expensive than the web prices. The printer I bought was meant to be fit for small business use, but it was used a few times a month only for home. I never even got to replace the cartridge in it. ** **Basically, the information Printerland provide about customer service on the web site is false. Moreover, most positive reviews about this firm are essentially ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of TheFeenee

    Level 1 TheFeenee

    Member since 16/05/2013

    Reviews written: 1

    1 Star What's the point of website ordering for goods not available? 16/05/2013

    Advantages Advantages Good prices if they had the stock

    Disadvantages Disadvantages Stock doesn't exist so prices can be as low as they like

    I do not understand the point of allowing the ordering of products which are not available! Is it just to get the customer details to try to sell them something else? I ordered an HP printer and paid by BACS within the hour. The next day I got a call saying that it was unavailable. No date for delivery. I asked why my order was acceoted and was told that it was as a service to their reseller customers! What sort of service is it when the customer does not know if an item is available? Wake up! Did Amazon, Misco etc get as big as they are by conning money out of customers for non-existent items ... more
  • 27 of 29 Ciao users found the following review helpful
    1 Star Quick review of printerland.co.uk by CharlieBellis 29/12/2008
    Well, my original review was removed somehow. Anyway, I'll try again (shorter version)... I contacted this company asking about the Xerox Phaser 7400. They insisted in trying to convert me over to the Oki C9650 saying Oki made both engines. I already knew that but I wanted the Xerox because it was cheaper to buy and run plus I prefer the Xerox controllers. These factors (and a few others) seemed to escape the sales person. I later found out that Printerland (Computer Risk Management Ltd) have another website called ShopOki. No surprise then that they were pushy on Oki. I really ... more
  • 33 of 36 Ciao users found the following review helpful
    5 Stars Quick review of Printerland.co.uk by mj1666 23/01/2009
    I needed a low cost of ownership colour laser printer for daily office type stuff, word, excel and the occasional photo (holiday snaps not work). I tried to do my research first (I like to know what I am talking about so I don't get the wool pulled over my eyes) but I couldn't decide on which printer. After speaking to these guys for only 10 mins I new exactly what I wanted. The girl I spoke to new exactly what she was talking about and best of all they were competitively priced. Well done
  • 5 of 6 Ciao users found the following review helpful
    Picture of MarkBond2009

    MarkBond2009

    5 Stars Mark Bond 10/02/2009
    User recommends the product

    Advantages Advantages Fantastic knowledgable staff, free next day delivery

    Disadvantages Disadvantages none

    I found the site extremely easy to use and very well laid out. I was after an A3 colour laser machine. I wasn't sure which one to go for so I rang the free phone sales line. I was passed through to the A3 sales team and the young lady I spoke to was extremely knowledgable of all the products they sell. She talked me through all the features of the machines and how the running costs vary from different machines. I print alot of large images for my clients so on average the page coverage is high. The sales person explained if you print high coverage it is cheaper to go on a fixed cost per page ... more
  • 1 of 2 Ciao users found the following review helpful
    Picture of tjwhome45

    tjwhome45

    4 Stars An acceptable way of doing business? 20/11/2009
    User recommends the product

    Advantages Advantages Very low prices, helpful staff

    Disadvantages Disadvantages Order processing systems do not reflect best practice in the industry.

    Since I submitted my initial review on 20th November much has happened. Printerland have done a great deal to address the problems that I was experiencing and as a consequence I have decided to re-write my review. To summarise my tale, which now has a happy ending: I placed an order for Lexmark C543dn on 6th November. The printer was and is a bargain. Although I had received a delivery note the machine was not delivered by 20th November. Printerland then made an attempt to contact me but I couldn't take the call so I got back to them early on Monday 23rd Nov. I spoke to a very helpful person ... more
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