Advantages: Generally reliable, good spec. for the money Disadvantages: Hopeless UK support. Very late delivery times
...the treatment I received from Quantex UK. The delivery time I was quoted was 2 weeks, which turned into 6 weeks by the time it arrived. The plug and play problem occurred early on and I followed up with an email to their technical support address. No reply. And no reply to the following four emails sent to the same address. In despair, I emailed the US customer support address, who did at least have the courtesy to reply, and was told that they had ...
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Ciao members have rated this review on average somewhat helpful
Advantages: Value for money Disadvantages: Less than ideal customer service
I bought a Quantex PC because of its good value and good reviews. I wasn't dissapointed with the specification of the system, but the technical support was slightly lacking.
I had problems from the start with incorrect drivers being supplied by Quantex for the soundcard. The company is American and so is the technical support, so ringing them involves ringing a national number and being connected to the customer service centre in America. This ...
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Ciao members have rated this review on average somewhat helpful
Speed
Design
Manufacturer Support
Ease of use
Value For Money
somewhat helpful
25.04.2001
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