RAC

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Reviews - RAC

Tel: 0800 82 82 82; Website: http://www.rac.co.uk/; Details: The RAC was founded in 1897 as the Royal Automobile Club and has been consistently at the forefront in developing motoring services

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Excellent

“RAC saved Rex!”

published 11/05/2009

Great Service

None for me

When I purchased my first car upon turning 17 I received 3 years free RAC cover with the deal. Fantastic. Fast forward 5 years and I have only ever used their service once, something I would consider to be a good thing. However, my one single experience was a very positive one and I am now with...

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Excellent

“Knights in bright orange.”

published 27/04/2010

They do all the mucky stuff for you!

If you aren't a priority case customer (i.e. pregn...

“Oi darlin’, yer lights ain’t on!”. If it wasn’t for that shout at the traffic lights when driving back from the gym I would have been none the wiser, until maybe driving down a dark road and having someone violently shunt up my bumper. . . I got home, checked around my car and yes, everything...

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Good

“RAC: A Mixed Experience”

published 12/03/2006

Swift response, excellent staff attitude

Inconsistent level of proficiency among staff

The RAC - a motoring institution, and one I have had a good deal of experience with, despite my tender age, and the fact I've only been driving for five years. Of necessity, this is a lengthy review. This is largely a review of the RAC's breakdown service, including: Introduction Calling the RAC...

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Excellent

Quick, efficient and very professional

can be a few delays during holiday times

I have just read a few negative reviews regarding this breakdown service and I feel I have to defend the boys in the orange vans as I have nothing but praise for them. I have had to use the RAC a few times… mainly when I had to drive a Vauxhall Vectra for a short time… Every one knows what the...

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Excellent

“Stakes and Madders”

published 28/08/2009

Home Jeeves!

To the Orange Van!

There was a story told by older boys when I was a younger boy about The Snake Pass, or to give it a more exciting moniker, the A57, which was a road that left from our village on the Cheshire/Derbyshire borders and took you over the moors of the High and Dark Peaks and over into the mysterious...

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Not for me

“Sorry Sir”

published 20/08/2001

None

Expensive and unreliable

We have been members of the RAC for the past two years - the first year we paid direct debit and we made use of the service about 5 times without any problems what so ever....they managed to get the car picked up after an accident even before the police arrived! So we had moved and unfortunately...

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Super

“They RACe to your help!”

published 28/10/2004

Excellent Service, Fairly Priced, Fast Response

None I Think!

I originally took out RAC cover back in September in 1999; the reason for this was that my car was getting fairly old and not as reliable as it once was. I had stopped in a motorway service station and was approached by one of the salesman. You know the ones, the annoying ones that approach you...

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Super

Good standard of service from uniformed patrols

Smaller competitors cheaper

Choosing a breakdown organisation always feels a little like taking a prepayment plan for your own funeral, but maybe that’s just my morbid side shining through. Given that we all want that extra bit of security on the road, which organisation should we choose? Firstly, I should admit that I used...

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Super

“Ha Ha, you pillock”

published 03/09/2002

Were quick for me and cheap

They like other companies will try to con you

It can be difficult finding a good rescue breakdown service. You’ve only got 3 major ones really, AA, RAC and Greenflag, and as green flag don’t seem to like young drivers, from what I’ve figured out, it narrows the choice down even further for us younger drivers. I’ve...

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Satisfactory

Can be invaluable

waiting is a pain and can be frightening

Before I got married, every Saturday Andrew or I would make the 70 or so mile trip around the M25 to the home of the other. It was one of those unique M25 journeys where it matters not whether you go clockwise or anti-clockwise around the road. Going clockwise for me meant going through the...

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Super

Lone-female friendly, reliable, helpful

Can be slow at busy periods ie bankhols

A long, long time ago, back in the days of the rusty, not so trusty automobiles, before even hubby became my hubby and before the patchwork welding had barely dried, there was a car. As you may have gathered, it was at a time when a car was a bare necessity to get to and from work but nowhere...

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Not for me

“Free Cover I Can Do Without”

published 18/05/2001

none

see op

Ever since I've been driving I've had breakdown cover and I've always made good use of it (I used to be a world champion at locking my keys inside the car!). This cover has always been with Britannia Rescue who have always provided me with an excellent service. The longest I have waited in 13...

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Not for me

Go money back

Had to Pay £105.00 and time I was stranded

This only going back a couple of months ago. I had a rover 820i, I got went 45 out of town to pick something up. Good job that day I persuaded a friend to go. We set of about 10pm at night. Got to the location no problem, but as we got near the place I wanted to go I parked the car up to make a...

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Not for me

Emmm None

where do I begin

I wanna tell you a story................. I'm at work, miles away, partner and children on school holidays, lunchtime, bored so decide to visit shop on local industrial estate approximately 6 miles from home. They arrive, duly shop etc and return to car to come home. Upon pulling away, partner...

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Satisfactory

It's better to be covered than not (hence my putti...

But that doesn't mean you can expect SERVICE

A woman driver and her female passenger are on the M74, heading for their holidays. Suddenly a strange noise is heard, and both become aware that something is ‘not quite right’, especially as the car begins to veer from the fast into the middle lane. Driver slows down –...

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