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1-11 of 11 reviews of Royal Mail Special Delivery Next Day sort by Usefulness | Product rating | Date

 

The Stamp Off

Advantages: 50% of post gets to their destination on time
Disadvantages: Your not covered and RM don't pay up if anything goes missing

...delivery services and the internet, Royal Mail have been dodging the golden bullet of liquidation for a while, so it isn’t a good day or month to talk about their ‘special delivery, next day service’; because it isn’t happening. I can also claim it doesn’t surprise me, due to the fact it is state owned and like all Governmental Divisions they’re not effective as a business to business service. Your better off with ‘pigeon mail’ today, at least the ...
...aware, so in a way Royal Mail has a lot to thank their ancient paper traditions; or maybe it’s just a careful plan to keep the Royal Mail afloat from the demons of progress. In the times where I allocated the Royal Mail to serve me while I was marketing in MT Handsets, the area of Scotland was notoriously rocky as 60% of the handsets went missing while using the ‘next day special delivery’ service. Postal laws in Scotland change dramatically while ...

1st2thebar 02.11.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of Royal Mail Special Delivery Next Day

Speed of delivery

Reliability of company

Competitiveness of char...

Customer service

Not really that special

Advantages: good for important packages
Disadvantages: pricey, not always reliable

I use Royal Mail's special delivery service both personally and professionally, with items that need to be received within a certain time frame. It's not a great time to be reviewing this, with ongoing post strikes, but I'll disregard these when giving my opinion. ===what is special delivery?=== Special delivery is a service offered by Royal Mail to guarantee delivery of your item by 1pm the next day. They guarantee that this will occur, or your ...
...can log on to the royal mail website and work out the postage online, or takeyour package to your local post office. They will weigh your package and confirm the price and arrange the delivery. You will be given a unique number that you can use to 'track and trace' your item via their website, to check delivery. Within 6 days, the signature of the person that has signed for the package will be uploaded and you are able to see this. ===My experience=== ...

katherineh123 04.11.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of Royal Mail Special Delivery Next Day

Speed of delivery

Reliability of company

Competitiveness of char...

Customer service

Not so special

Advantages: Next day delivery, resonable price
Disadvantages: Forces you to sign for each individual package

...viewpoint, I actually quite like Royal mail special delivery, firstly as a sender but also as a receiver. Because of the high cost (although for a next day delivery service not too bad really), I have only sent items a couple of times by special delivery, the last time was sending a birthday present. The main advantage beside providing next day delivery, is that the standard cover is up to £500, rather than the standard £34. In both this and the ...
...for a next day service, is in reality not too bad, a 500 - 1000g package, costs £6, although it costs two pounds extra for guaranteed Saturday delivery, and can be brought over the counter at the local post office. One of the supposed advantages is that you receive proof of delivery, however, while on the site, upon delivery, it shows up for delivery, unlike many other next day services, you cannot view the signature of the person who signed for ...

warandpeace 23.11.2007 · Read full review
Ciao members have rated this review on average: very helpful
Review of Royal Mail Special Delivery Next Day

Speed of delivery

Reliability of company

Competitiveness of char...

Customer service

Not Special Delivery and not by 9am

Advantages: Good for people who are at home all day.
Disadvantages: No answer calling depot, re-arrange delivery is ignored and all blame each other.

...given a receipt from the Royal Mail website clearly stating the postoffice and the date the letter would be there. All I had to do was take ID and sign at the PO. On the Saturday however, I was in my house and at 10am was amazed to see a delivery note apparently posted through my door at 08:57. I had been in all morning so they could not have knocked the door. What's worse is that this meant my letter was on a posties round, in a bag, rather than ...
...try! B) Why do Royal Mail not deliver to local post offices even when this is arranged and they have sent a receipt. The rumour mill suggests the delivery workers don't like doing it. They are about as militant as you can get this side of the English Channel so if they don't want to then they won't. C) Why do Royal Mail advertise phone number on failed delivery notes when there is a 1 in 1 chance that nobody will answer at the depot all year round. ...

ewancombe 15.12.2008 · Read full review
Ciao members have rated this review on average: very helpful
Review of Royal Mail Special Delivery Next Day

Speed of delivery

Reliability of company

Competitiveness of char...

Customer service

Hmmm, Is that my vase?

Advantages: None really, Recorded delivery thats about it!
Disadvantages: Rude, Nasty, Unreliable, Damage goods, Expensive

...my own opinion on this Royal Mail service. Ahh well.... EBAY! THE JOYS OF IT:) People claim their money back with a few clicks of a button if """Their product does not arrive""! So special and recorded delivery is a must for me and many other sellers. Now... Too be honest Royal Mail is one of the worst companies I have ever dealt with. Whether my items are not delivered on time.. Arrive soaking wet.. Arrive smashed up.. OR NEVER ARRIVE AT ALL! ...
...500 pounds on your item. Royal mail will not admit that the parcel is lost until 28 days after posting they told me! Its rediculous that you pay over 6 Pounds to post a parcel gauranteed by the next day and they can somehow allow 28?? Ofcouse you can count the weekend but that is just the sunday.. No excuse. They lost my brand New phone purchased from ebay. The seller has sent me the proof of postage etc so I know its not his fault. I now have to ...

nickbrown60 14.02.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of Royal Mail Special Delivery Next Day

Speed of delivery

Reliability of company

Competitiveness of char...

Customer service

Not quite special!

Advantages: Timed Delivery
Disadvantages: Not always 'delivered'

--Intro-- Royal Mail have 2 different special delivery services, before 9am and next day delivery, -Before 9am- Guaranteed service before 9am or you get you money back. The prices are quite competitive really, starting at £9.35. The weight limit is 2kg and the goods you send are covered upto £2500 in compensation. -Next day- This is a next day guaranteed service. Prices start at £4.30 so very competitive. Although i do think it would be cheaper ...
...your items progress on the royal mail website with their 'track & trace' system. You just put your tracking number into the box and it tells you where in its journey your package is. If you dont have access to the internet you can also call Royal Mail on 08457 001 200 but be prepared for the usual Royal Mail holding! Once the item has been delivered you can also view the proof of delivery. This will show the signature of the person who signed for ...

clarej69 14.04.2007 · Read full review
Ciao members have rated this review on average: helpful
Review of Royal Mail Special Delivery Next Day

Speed of delivery

Reliability of company

Competitiveness of char...

Customer service

Not in the least Special.

Advantages: Fast delivery - if they deliver on their promise
Disadvantages: They just don't deliver on their promise

...in the afternoon! I'd like to have said that this was a singular occurrence - but looking back over the past few years, I've been let down by the Royal Mail time and time again. The fact is this once proud organisation simply cannot be relied on any longer. ...

Wayfarer44 17.12.2007 · Read full review
Ciao members have rated this review on average: helpful
Review of Royal Mail Special Delivery Next Day

Speed of delivery

Reliability of company

Competitiveness of char...

Customer service

Not at all guaranteed to arrive next day

Advantages: Cost
Disadvantages: Completely unreliable

...tracking site and found that Royal Mail had tried to deliver it BEFORE 7:20 AM! Of course nobody was there yet so they left a "while you were out" card and considered the job done, as an attempted delivery qualifies as a completed delivery for purposes of their guarantee. The council of course was in no rush to go to the post office to collect the letter so there it sat. Fortunately I was still able to personally take a copy of the letter to the ...

Estonian-Canadian 16.09.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of Royal Mail Special Delivery Next Day

Speed of delivery

Reliability of company

Competitiveness of char...

Customer service

Quick review of Royal Mail Special Delivery Next Day

Whilst the ordinary SD seems pretty reliable, as long as the order *and* the delivery days are working weekdays - Monday to Friday, don't bother to pay for £2 extra for Saturday Guarunteed. They don't deliver, you get your delivery on Monday anyway and have the hassle of claiming back the postage cost. Use Citylink or FedEx. Ted ...

tedsolmon 07.07.2008
Ciao members have rated this review on average: helpful
Review of Royal Mail Special Delivery Next Day

Special Delivery - never again

Advantages: good value and easy to access
Disadvantages: completely unreliable and insecure and without adquate protection

...this "service". In both cases, Royal Mail insisted the items had been delivered although they were unable to provided a copies of the signatures that they are supposed to obtain on delivery. In the first case, RM conceded in the end that the item had not been delivered (fortunately we had unequivocal proof) and partially compensated us (you are not covered for the full cost of replacing the lost items or for the cost of posting them BTW, because ...
...fighting the passport case. Customer services are incredibly rude and unhelpful and ill-informed and inconsistent. I was told once: "we don't obtain signatures when we deliver 'special delivery' to a foreign embassy because foreign embassies are technically not on UK soil" - completely untrue. Don't touch this service with a barge-pole. Pay a bit more and use a reputable courier. ...

mike9999 15.06.2007 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Royal Mail Special Delivery Next Day

Speed of delivery

Reliability of company

Competitiveness of char...

Customer service

Quick review of Royal Mail Special Delivery Next Day

I use royal mail for all of my deliveries,and so far all of them have been on time.The price that royal mail charge for special delivery is very competitive,compared to the rest ...

BADGERHAIR 16.01.2009
Ciao members have rated this review on average: somewhat helpful
Review of Royal Mail Special Delivery Next Day

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