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Reviews - Sainsbury's Mobile Phone Shop

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Satisfactory

Great Idea, Finds Cheepest Tariff, Free Phone

Badly Organised, Direct debits Don't Go On Time, D...

I am so glad that this category exists as I have to tell you a story about Sainsbury’s Mobile. This has to be the best idea and unfortunately the worst mistake you could ever make. Here is the story….. CHAPTER 1 Some time ago there lived a young girl (ok then, not so young) who had many a mobile...

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Not for me

Don't appear to be any. At all.

Too many to mention.

Where do I start? Well, at the beginning, I suppose. I have to say categorically that I didn't start to have any trouble at all with Sainsbury's Mobile UNTIL THEY GOT TAKEN OVER BY CARPHONE WAREHOUSE!!! Until that point everything was mostly hunky-dory. Then they were taken over. Since then I've...

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Unex

Beginner

1 Reviews

Not for me

Good tariffs

Very poor customer service and call Q Times

Well I have to start by saying that the idea that Sainsburys mobile has is a good one, I asoom that the company is dedicated to providing a good level of customer service, (that was not my case), it all started when I got an email inviting me to a free phone a Nokia 3310, not the greatest of...

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cp

Beginner

33 Reviews

Excellent

A lot to gain, nothing to loose

Scheme limited to BT Clelnet

If like me you are fed up of having to consider and reconsider the forever endless lists of complicated tariffs available, Sainsbury's has the answer. Sainsbury's has launched a new system. Using the BT Cellnet network it will automatically give you the cheapest bill. Each month, it analyses and...

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Not for me

“Avoid like the bubonic”

published 09/08/2004

Ummm, can't think of any

Is expensive and completely unreliable

Ever since Sainsbury's sold their mobile arm to Carphone warehouse (usually a decent operation) in 2003 it has been awful. Their administration is completely unreliable, the call handlers are under-trained. My first bill with them was miscalculated (four times higher than normal because they had...

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