Samsung

...that my boss recieved from Samsung recently. Prologue. Samsung E710 gadgety phone purchased 22/02/04 all hunky dory. Beginning September 2004. Bosses daughters phone is not working correctly, it keeps switching itself off, other people she knows have had this problem too with this specific phone. Chapter 1 Grumpy daughter enters my place of work, declaring that her Samsung E710 is not working properly, boss contacts Samsung, who tell her to ...
...even grumpier, so we phone Samsung from office, Samsung say "phone hayes (by now called ACR). Me grumpy now as left trying to contcat ACR, phone rings usual claptrap message ensues of how busy they are blah blah, after 25 mins get through pass phone over to disgruntled boss, explain fault to them and guess what jiffy bags annonymous on its way again. Chapter 3 27th Sept phone gone, grumpy daughter using clapped out old phone obviously street cred ...

scalywitch 25.11.2004 (30.11.2004) · Read full review
Ciao members have rated this review on average: very helpful
Review of Samsung

...the web page and although Samsung have a number of charts to explain connections with many models, those two were/are not yet on there. I sent an e-mail from that wqeb page, got no reply, sent another, got no reply. I then wrote to Customer Care at the Chertsey address - you guessed it............ no reply, not even a 'get lost' acknowledgement. I have since written again asking for a response to my original letter, that was 7 days ago and true ...
...trivial in the eyses of Samsung and yes if I had purchased from a dealer and not direct mail order, perhaps I would have had a mechanic do the installations for me. Does that mean that only those who understand tech matters can purchase via mail order? As far as I can see, still waiting for an answer to my query, the products are good, so I will give a good rating...............BUT as for customer care.........LOUSY! ...

COLNEBOY 12.09.2006 · Read full review
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Review of Samsung

I purchased a samsung 46" lcd television in December at a price of $2,035.88.plus tax. Three weeks after i purchased I notices a line running diagnally across the top 1/3 of the screen. You could see it up close but not from the viewing area in the den. It went away after about a month. First week of May, the picture dies. Called Brandsmart USA and they said to call Samsung Customer Service. They gave me a number for their contract repair company--Eddie's ...
...still dead. Tech calls Samsung and orders another part. Next day Eddie's Electronics calls and says that Samsung will replace the TV because Samsung does not have the part in stock and Samsung would call the following day. NO CALL. So I call Samsung I talked to one of the rudest customer service reps I have ever dealt with in my life. I was told by the repair company that I would receive a replacement TV of equal or greater value if not in stock ...

ksearle58 18.05.2007 · Read full review
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Review of Samsung