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Excellent

Can do everything at the click of a mouse button

None

A friend of mine recently asked me to design a leaflet for his new business but he wanted to try and get it done as cheap as he could so I started to look around for some cheap quotes. I contacted various printers around my local area and the prices ranged from £200 - £300 for 2000 leaflets which...

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cheap

so rude, slow and aggressive

Im a graphic designer and Ive been using sense creative for print for around a year now and have had a few jobs done with them with out issue, how ever i have now been waiting 18 days for an order, after 7 days they claimed to have had a problem with a pdf i supplied, i double checked my file...

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Cheap

Prepare to be shocked and appalled by the attitude...

I have registered today with the sole purpose of posting a review of Sense Creative. I have just had the most appalling experience with this company when I rang them to chase an order I had placed. I have never come across anyone quite so rude in business before. I doubt the owner has ever come...

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“A senseless waste of time”

published 12/02/2010

none i can think of

poor paper, communication, print, customer service...

I have used Sense creative befor ein the past. They were quick if you needed sharp turnarounds but the quality of the paper and print were not of my liking. As of lately this seems to have declined. If you want anything printed, and have any sense avoid this company at all costs. yes they may be...

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NONE

These guys should not be in the PRINT industry PER...

ABSOLUTE RUBBISH!! Stay well away from this company!! AT ALL COST!! We have been in the design business for over 10 years designing various digital and print media. Posters, Booklets, Business Stationery etc... I've ordered on more than one occassion with this company so my experience is not...

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None

do not use

I was actually told to P*** off today by their elderly chap (sounds old to me anyway). After asking what thickness the cards were printed on, as we ordered 400gsm silk artboard and they feel like paper. After calling me a liar (which is ironic, i'll get to that) he then shouted at me when I said...

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“Awful!”

published 06/05/2012

None

Everything

Awful! First thing is, they do not send any proof before printing. I had a font that wasnt embeded, which was my fault I admit but I hadnt realised. They printed the business cards off, didnt check them against the artwork and sent them out to me, they looked awful. I rang them and they refused...

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None

Everything. Product quality poor, "customer servic...

We should have read these reviews before we used this company. Business cards arrived bent/damaged, with rough, poorly-cut edges, and with permanent marks all over them. Completely unusable. Photos were emailed to "customer service" clearly showing the problems and asking for help/advice; and all...

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CHEAP

RUDE, DONT CARE, QUALITY SUFFERS

I have used sense creative many times as i am reseller and yes they were good quality until they turned the business cards to digitally printed. Yes they are cheap but prices have stayed the same since they changed from litho to digital, but quality has been reduced hugely. ALSO the main problem...

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Satisfactory

“Terrible customer service”

published 29/06/2009

Cheap, and when it does go smooth, the product is ...

Shocking customer service, and they don't stick to...

Ok, a few warnings really before using this company. 1) If you are on a tight deadline don't put your faith in them. 2) If you want any kind of customer service, don't use them. 3) If you want a printing company that can on the odd occasion, admit that they're preflight system isn't perfect, and...

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Cheap

Truly awful customer service

Just to re-iterate the majority of other people's views here: the owner of Sense Creative is, in my opinion, NOT a good person to speak to if there is a problem with your order. I spoke to this gentleman to enquire about the whereabouts of my order (having been assured the previous day they would...

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“Cheap prices but beware!”

published 25/02/2010

Cheap Prices

Very poor service, inevitable delays, poor order t...

I have used Sense Creative in a professional capacity for over 3 years now but I am now looking elsewhere for suppliers. Upon placing an order, I specified the importance of a delivery by a certain date - it was well within the 'turnaround' time stated on the site. The artwork was supplied...

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Quick turnaround

Extremely poor customer service

I joined CIAO to make this review as I needed to let off some steam. I have been using sense for a couple of years now. Print quality is great. I have had one small run in with a member of staff on the phone before who was rude and quite aggressive. I put this down to a bad day. I was wrong. I...

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cheap

john and chris - such poor customer service.

just had John on the phone about an order i placed with them. uploaded artwork - realised i'd done the wrong artwork - uploaded again and emailed to say that i'd done this, yet they continued to print the old artwork. john and chris at sense creative were defensive and would take no...

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“Just plain rude”

published 18/09/2012

Quality acceptable.

Rude customer service, unhelpful, very slow delive...

Very poor customer service. First order were leaflets which took 3 weeks to arrive due to website problems and we had to upload artwork through wetransfer.com. Leaflets arrived in good condition and good quality so I gave them another try. Second order was an A2 poster 7 weeks ago which still has...

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