Servista

Paying for something these by Direct Debit is a standard procedure, you would think. And you would think that an online internet based phone provider would be adept at updating such data from the site, especially when specifically advised by a customer to do so. You might think they might be pretty good at sending out e-mails to customers when things go wrong with the payment in order to set the problem right. You'd think that, but if you are dealing with Servista, you'd be wrong. What follows is probably not a very balanced review of the service. Rather it is my impassioned rant against a ... more

I was foisted onto Servista when Worldonline / Tiscali /whatevertheyarecalledthisweek quit the telecoms provision market. I thought I had seen the last of the incompetance and ignorance of some telecoms providers, I was so wrong. At first it all seemed straight forward even when the first month payment failed, that I could puit down to a break down in communication between us. However since then, Serrvista have cost me money in bank charges when the E-Bill notification failed to arrive in my in box. despite numerous attempts to get an explaination of this, and promises by a manager who was ... more

I have been a customer of www.servista.com for over a year now. I get telephone, gas and electricity on one online bill - no paperwork, just a simple DD each month. Each service is cheaper than BT, British Gas and London Electricity. You can probably get slightly cheaper individually by shopping around, but this seems a real easy way of saving money with next to no effort. The telecom product keeps your existing BT line and phone number and you stay in the phone book and have all the select services. Apparently BT still fix the line if it goes down but that hasn't happened to me. Customer ... more

Servista is the best Telephone Provider I have ever been with. All their services are online/email and I find this so much better than receiving a bill in the post, some post does go astray - with email billing it always hits your inbox. Once you have activated your account, you have full control of which services you would like to be added to your account from your Control Panel. UK call charges are cheaper than BT and their WorldCall option has calls to Europe at much lower rates than BT. You can look at all your current/previous telephone bills online and analyze them in so many ways; by ... more