Sky Broadband

...I really had a choice, Sky wouldn't be my ISP. Last November (2006) I decided that my 2mb ADSL link was inadequate and, faster being shunned by TalkTalk (I was a OneTel customer, part of their group, and they wouldn't upgrade me), I went for the Sky Max Package. Not difficult to sign up, the website said. Huh! I checked the availability in my area and it was there, so I called them up as an existing Sky customer. I have the premium channels, so ...
...a MAC key so that Sky could take over the service provision of the voice and broadband. I called OneTel for the key and was told that I would get it a few days later. That was 30th November 2006. Several days later, having already received my MAC key from OneTel and the Sky wireless ADSL modem router (which, incidentally, is hardcoded so you can’t change certain settings which, to a techie like me, is tantamount to treason!), ! received a letter ...

bazward 21.05.2007 · Read full review
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Review of Sky Broadband

...service offered by BSkyB. Sky currently offer an _ADSL_ broadband service which - in simple terms - means it comes down your telephone line. Sky offer three different broadband packages with their own advantages and disadvantages. ==The Packages== ===Base=== The Base package is free to all Sky TV subscribers. The connection speed is quite slow, and there is a download limit of 2GB per month. As with all Sky Broadband packages, the router is ...
...subscribe?== If you subscribe to Sky Broadband, you will be sent your router through the post. I subscribed before December 2007, and I received the following. The contents of the box may have changed since then, as they have updated their routers. *1 Sky Router *3 Broadband microfilters *1 Yellow Ethernet cable *1 Phone Cable (This connects your router to your phone) *2 Router Feet (These allow your router to stand up) *1 Sky Broadband Installation ...

Adders.P 13.04.2008 · Read full review
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Review of Sky Broadband

...the broadband service provided to Sky TV customers by BSkyB. == Sky Broadband == Sky Broadband is an ADSL broadband provider, where the broadband is supplied via a landline. It is not be be confused with dial-up, as you can still use your telephone at the same time, and there will be no interferance, as your connection is split using an ADSL filter. == Packages and prices== There are currently 3 sky broadband packages ''' Sky Broadband Base''' ...
...*'''MONTHLY TOTAL''' £0 ''' Sky Broadband Mid''' *Sky Broadband Mid provides you with a connection of up to 8mb and has a 40GB monthly usage limit. *The standard set up fee for new customers joining online is £30 and for existing customers taking broadband only!!! *'''MONTHLY TOTAL''' £5 ''' Sky Broadband Max''' *Sky Broadband Max provides you with a connection of up to 16mb and has an unlimited monthly usage limit.( subject to Fair Usage Policy) ...

RyanC92 13.04.2008 · Read full review
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Review of Sky Broadband

...so decided to switch to Sky Broadband. My old provider had been charging me for the 8MB service for 8 months but we were only getting the 2MB service which was £10 a month cheaper. Well... Switching was simple, first we told Sky Broadband we were interested in joining them, the chap on the other end of the phone said we needed to get a MAC code from our current provider and when we got it, we were to phone back on a different number that he gave ...
...given by the Chap at Sky and read the code I was given, to another chap. This guy told me switchover usually takes around five days and I would receive my router in the post a day before I go live. He told me that on the day of the switchover we would be offline for about half an hour. He then told me the date would be the 17th. On the 16th, the router arrived, delivered by ParcelForce. On the 17th, my broadband went dead at around 15:30 (I know ...

Snorelax63 23.05.2007 (25.03.2008) · Read full review
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Review of Sky Broadband

...the various mailshots/adverts being a Sky tv subscriber you were hit with a deluge of promo offers from them, but decided yeah ok it is cheap £10.00 a month for their MAX service compared to Bt 's £26.99 for 8 MB but lets wait and see give it a few months to settle in. On Feb the 1st after many fruitless hours on BT "help lines" i decided ok lets give it a bash.......... Ordered it online and after various letters giving me 5 differing go live ...
...of March, but no sky router had arrived, because of varying set up dates i was told...... but one was on it's way to me if i phoned back next day i would be able to get a consignment number to track delivery and enable me to get ensure someone was at home to accept delivery of this piece of equipment. Duly phoned the next day and the next and the next only to be told by varying levels and departments that "oh Im sorry that hasn't been actioned I'll ...

midas1 15.04.2007 · Read full review
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Review of Sky Broadband

...here. Anyway, when Sky first informed me that they were starting to supply Broadband, I signed up immediately. I had been having major problems with TalkTalk (the most useless company I have ever encountered!) so when I heard that Sky (who had always proved to be a reliable and easily accessible company) were not only offering Broadband, but FREE Broadband, I got very excited indeed! Sky, or BskyB as the company is known, started offering Broadband ...
...and is only free to Sky Talk customers - which is fine by me as I was already with them and they are the cheapest phone provider anyway! Sky Talk is £10 a month for line rental, you get free evening and weekend calls included in this and other call are reasonable as well. Throw in the free broadband and is the cheapest by a long shot! Sky broadband works on three tariffs. Base, Mid or Max. Base - up to 2 Meg - Free (or £5) Mid - up to 8 Meg - £5 ...

laura2310 07.05.2009 · Read full review
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Review of Sky Broadband

Sky seduced me away from Telewest (now VirginMedia) with a tempting offer of TV, telephone and broadband for a very competitive price. I admit that I didnt' realise that I would also have to pay BT£11 per month for a telephone line, but that was probably my fault for not reading the smallprint. The Broadband was switched on after a couple of weeks and worked well. I paid extra for the mid speed service. I made sure that I didn't start to use the ...
...gaming impossible. I contacted Sky support to see what they could do. I used their webmail system to contact technical support. Initial emails back asked me to check a few things about my connection, which seemed reasonable. Everything worked fine. They asked me to keep the equipment switched on so they could run some tests. A month later I emailed again to see what was happening as the problem persisted. They said they had closed the previous ...

Thog 13.10.2007 · Read full review
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Review of Sky Broadband

...my own house we got Sky TV. My parents only had the terrestial channels, and I love tv (i've since converted them and now they have Sky!) Sky Launched their Broadband service about 3 years ago and we have had it for about 2 years and apart from the initial teething problems, I would highly recommend it. Now I will try to cover it as best I can. There are 3 Broadband packages from Sky, well 4 really, but we will get to the strange 4th option shortly. ...
...a completely unlimited download limit. Sky even removed the Fair usage policy, so it is completely unlimited. At the time it was the only company to offer this, not sure if the market has changed since then. And now the elusive 4th pack CONNECT - What's Connect? This is when Sky Broadband isn't in your Telephone exchange. Sky can still provide you with Broadband, but they have to buy a Broadband slot from BT, Bt charge them loads and Sky sell it ...

leeanne160480 07.05.2009 · Read full review
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Review of Sky Broadband

I've been a Sky Broadband customer for 11 months now and I can honestly say that they've been the best ISP I've ever had! I was with Virgin for years, from the first days of horrendously slow dial-up to the modern days of wondrous Broadband. However, I had frequent line-drops with Virgin, even on only a 1MB connection. They eventually decided I was too far from the exchange to receive that speed, and I was downgraded to a 512KB connection. That ...
...of moving house and getting Sky TV (as there is currently no digital reception where I live), I decided I might as well give Sky Broadband a try. Initially, I thought I would get it free as you can get free Broadband if you have Sky TV, home-phone and internet. But they advised me that I was not in the area to receive the free broadband package - yet. Instead, I would have to pay an extra £17 per month for Broadband, but the package I received would ...

xbabe82517 30.11.2008 · Read full review
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Review of Sky Broadband

...can only get the cheaper Sky broadband if you are a TV subscriber and your exchange has been unbundled via LLU - Local Loop Unbundling. This means Sky put their own equipment in BTs exchanges resulting in faster speeds as Sky do not have to buy space from BT. Sky have currently unbundled nearly 21% of exchanges mainly in areas of high population like the South East, Manchester/Liverpool, Newcastle, Birmingham, Edinburgh, Glasgow and Belfast. There ...
...is due to be unbundled Sky offers customers the Mid package for 6 months which then reverts to the Connect package if the change has yet to be made. Similarly, if you are on Connect and your exhange is unbundled you will be switched to Mid. As Sky Broadband is very popular you have to be quick of the mark. The ports can fill up quite quickly which is a big downside as Sky have obviously not expected the take up or demand. When I first tried to order, ...

PDJames 19.08.2007 · Read full review
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Review of Sky Broadband

SKY BROADBAND We've had Sky Broadband since it first came available in our area about 2 years ago now. In my opinion, it is a great ISP which offers good speed and download limits etc. for a great price. We have the top package, which is the most expensive at £10 per, and this is cheaper than a lot of ISPs who offer the same/similar services. For this price, we get fast internet (I'm not going to mention speed as it'll always be different depending ...
...When you take out Sky Broadband, you get your wireless router free which comes with all wires (ethernet etc.) and some microfilters. Initially, we received the Netgear router (shown in the picture) but earlier this year we were sent a Sagem router which is smaller, and designed to look like the normal Sky box that you would get for you TV, which is quite quirky, and better than the Netgear one. We also got a free wireless adaptor from Sky, and the ...

JPizzle91 30.05.2008 · Read full review
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Review of Sky Broadband

...time I have to say Sky do not rate highly in the whole scheme of things. When it works it is great, and to be honest we've had a good run with it. But as soon as you have a problem then the headaches start! Our broadband went down for no apparent reason, so we endeavoured to get Sky Customer Services on the case. This is where the trouble starts. My partner contacted them who then told her to try numerous things to fault find. This is fair enough ...
...far exceed Sky. If Sky wasn't as cheap as it is then just from this one experience I would leave to another provider. Alas, money is tight so we will hang in there, but if you have the choice then try one of the three I stated above before you consider Sky!! A disappointed SKY user! ...

virtualgeezer 24.04.2009 · Read full review
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Review of Sky Broadband

...anyone considering signing up for Sky broadband to save yourself the bother. If after reading the below, you still sign up... you only have yourself to blame!! In April 2007 I moved house from Basingstoke to Colchester. I cancelled my Sky Broadband in Basingstoke and signed up for new Sky Broadband in Colchester. I am on the 8Mbps connection (not LLU). I always connect to the router at 8128 kbps, and get real download speeds of around 6Mbps during ...
...0.5Mbps, which is unacceptable, and Sky have stated there is nothing they can do about it since it's due to "other people using the internet at the same time". This was the last straw, so I called on 17th Aug to request my MAC. The calls on 17th Aug did not go so well but after about 1.5 hours on the phone, being transferred between multiple departments without explanation, being cutoff once, etc, one time being given the MAC Address of my router ...

pcarmalt 23.08.2009 · Read full review
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Review of Sky Broadband

As a Sky Television customer of many years, I decided it was time to get Broadband, and what better than to stick with a company I was used to and have the added bonus of going "wireless" around the house when using the net since the router provided allows this. At the time of ordering, I was told that my local telephone exchange was not enabled for Sky Broadband but that it would be within a few months. Because of this, I couldn't use the free ...
...month (Max) Sky packages. Instead, I was told I could go on the £17 a month package called Connect and that I would have to pay £40 activation - this was on the basis that in a few months I would be switched over to Mid when my exchange was enabled with Sky quipment. I agreed and ordered a USB adapter from them. I had to give my credit card details three times as the guy said his computer system was crashing. A couple of weeks passed and in this ...

fairlybalanced 23.02.2007 · Read full review
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Review of Sky Broadband

...I got a letter from SKY saying they were willing to give me a 16 MBit line at £10 a month. Hmmm... that is irresitible isnt it? Yeah., I know .. and so began the process. oh yea, before I begin to even write my experience with Sky, let me tell you that for Sky the magic number is 5., because thats the time they will quote to respond to any of your questions. First of all, you need to have a BT phone line and SKY digital service to get SKY broadband. ...
...have both BT line and SKY digital, it doesnt necessarily mean you will definitely get the broadband. So first make you sure you are in the postcode where Sky can give you broadband. Secondly (and very importantly) though SKY claims to give you a 16 MBit service, you "real" internet speed depends on the distance of your residence from the nearest telephone exchange. The farther you are, the slower your internet download and upload speed will be. ...

Abracadabra007 01.04.2007 · Read full review
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Review of Sky Broadband