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Reviews - Squaretrade.co.uk

In business since 1999, SquareTrade is the largest independent warranty provider in the United States, and now we are bringing our amazing warranty service to the UK! SquareTrade warranties are current...

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Good

Great customer service, very helpful.

Slightly unfair warranty practices when it comes t...

I bought a pair of VSonic GR06 in-ear headphones from eBay, opting for a SquareTrade warranty due to the logistical difficulties in sending products back to China, knowing that headphones often tend to break just outside their manufacturer warranties! Unfortunately, mine died after about 10...

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Super

easy to purchase and easy to reclaim, should that ...

Easy to forget you are covered. Not good value for...

I bought this warranty on ebay when I was buying a small electrical item (satellite receiver). It was easy to add to the initial purchase, just click a box in the original product window (good marketing!) The cost was roughly 20% of the cost of the item, though this increases in bands (£0-£50...

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Excellent

Easy to order, inexpensive, ease of filing a claim...

None

I bought a mobile phone for my fiance and out of habit, I bought the warranty that Amazon suggested. As it was a low cost and as it seems to be Amazon's preferred warranty vendor, I decided to buy it. It turned out to be a good decision on my part as the phone was later accidentally broken. When...

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Excellent

“What amazing service.”

published 23/12/2011

Great support. Friendly service. Cost effective.

None that I can think of apart from the question o...

It's pre-Christmas and I haven't had anything to drink, nor am I in the employ of Squaretrade.co.uk. I am, however, bowled over by the incredible service I have recently received from Squaretrade. It is probably the best service I have ever received from an 'on-line' organisation. Having taken...

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Not for me

“Not a great experience!”

published 05/12/2013

Policy cover seems decent

Poor customer service and shady pricing policies.

I was looking for a laptop warranty and when looking through google I noticed they were selling policies through multiple websites. Amazon was listing the particular one I wanted for approx £179 including AD. Another website listed the EXACT same policy for £133 and it gave me the option to...

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Excellent

value, good service

none

I travel a lot and I've insured my camera with SquareTrade warranty. It has a very good value and in my opinion a great service. It's easy to register your amazon item (just forwarding your confirmation e-mail to their email address) and I think it's very easy to make a claim (simply call their...

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Excellent

Excellent value

I have none

Excellent: value for money. An essential when you purchase important goods. Very good backup, with Accident Protection, and good support. I recommend SQUARE TRADE; you will not find any better value for money for less money and so fully comprehensive with so much cover. If you value any important...

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Excellent

Helpful, advisor listened and assisted, full refun...

None.

Well worth the money!! Phone screen died for no apparent reason circa 20 months into use. I put off contacting Square Trade as I assumed it would take too much time and a lot of hassle....only took 10 mins to lodge a claim. To claim I needed the original warranty no. (which you register when you...

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Excellent

“Excellent service all round”

published 11/01/2014

Good service. Speed

None

I had to use my 2-year SquareTrade warranty after the hard drive on my year-old laptop suddenly died. Couldn't be happier with the service I got from SquareTrade: very helpful customer service, quick response, flexible options on how to proceed, and a quick reimbursement. It turned out to be a...

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Excellent

Great customer service, friendly, quick payment tu...

It would be good to track claim status online step...

I bought my SquareTrade warranty (3 years including spills and water damage) from Amazon when I bought my new smartphone. It was an expensive phone (almost 500 pounds) so was keen to have it insured. There were not many helpful reviews online because I couldn't find many for people who had...

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Excellent

Online , accurate documentation , prompt settlemen...

None

Extended TV warranty for my mothers TV who unfortunately has alzheimers , when TV became faulty after 18 mnths my mother with her carers help contacted Square Trade Helpline - who helped her identify the problem and on same evening agreed repair would likely exceed purchase cost and agreed to...

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Excellent

Peace of mind for the next three years.

None.

This is a really great idea to give me peace of mind knowing that if anything the unfortunate happen and the graphics card for any reason fails i have the cover of this warranty to get me up and running without the costly price of buying a new graphics card.I think this is a great idea to cover...

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Excellent

Easy to find the cover you require for the priduct...

None!

I discovered Square Trade while checking out Internet Tablets on the Amazon website. I went on to purchase a product from a company outside of Amazon, but found to my delight that it was possible to still purchase cover, including accidental cover, for my product on the Amazon website. Looking...

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Excellent

“Hassle free and flexible”

published 14/12/2012

Efficient, polite, flexible

None

I contacted Square Trade when my computer had a power supply problem. They arranged for my computer to be collected for repair at a remote location. However, due to the confidential information on my computer, I was unhappy that it would not know who or where it would be repaired. As a result, I...

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Excellent

Staff very helpful

None

I have had several Square Trade Product Insurances via Amazon and can thoroughly recommend them. I have always found Square Trade Product Insurance policies to be: 1. Policies which are very good value for one's money. 2. Square Trade Product Insurance policy telephone staff are very helpful...

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