Advantages: Good customer service Disadvantages: product is totally useless
...I received: very bad StrawberryNet sent a replacement product very promptly after I complained that the quality of the product I had received was very bad. The perfum smelled stale and almost like a chemical cleaning product. When I complained I was given the choice to get a refund or a replacement. However, the replacement is just as bad and left me now wishing that I had gone for the full refund option. I have used this perfum for a long time and ... ...they have sent does. The original is a very light, fresh and flowery frangrance. I am not able to use the stuff they have sent unless I intend to stink the office out. Hence, I am utterly gutted that I have waited all in all for almost 5 weeks and ended up with a rubbish product anyway. Another draw back were the long delivery times. The first order took almost 3 weeks to get to the UK. The second one improved to "only" 2 weeks despite postal strike. ...
Christall8 02.11.2009
· Read full review
Review of StrawberryNET
I ordered a couple of lipsticks on this site, as I was impressed by the 'FREE DELIVERY' offer. The total came to about £20, which was quite dear but they were items I’d been looking for, for some time. BUT, when the items were delivered I had to pay an additional £11.45 in customs charges. I then had the hassle of having to visit the Post Office depot to collect the package. On the strawberrynet.com web site it is certainly not clear that the items ...
ElizabethCD 23.10.2009
· Read full review
Ciao members have rated this review on average: helpful Review of StrawberryNET
Advantages: cheaper than sephora Disadvantages: not the cheapest
...here anymore. aaah, another story. strawberrynet is not the cheapest on the market as i said , but it does have good stuff, i never received anything bad, i happened to be surprised of the quality of some cheap items. no fakes also. i see a lot of people complain about vat taxes, i pay mine, 20%, i have no desire to get my money back, that's the law. i'm surprised that in england you have to pay the shipping, here in romania i don't pay a dime unless ...
sab628 10.10.2009
· Read full review
Ciao members have rated this review on average: somewhat helpful Review of StrawberryNET
Advantages: cheap, loyalty discounts Disadvantages: poor order tracking
Had not used StrawberryNET before and tried them on a recommendation. Everything was as the site said it would be, the prices were very good, found the products that I was after and the discounts stated were applied to my basket. Checkout was smooth, personally as I hadn't done business with them before I declined to use my credit card and opted to pay with Paypal. The goods arrived within the 14 days stated. It should be stated that they were held ... ...few days, if you contact StrawberryNET they give you the customs charges back. Essentially, received what I wanted, when they said I would receive it and for the price I wanted. Will gladly do business with them again now in order to increase my discount (which grows up to your 20th order). Must be clear though, you do have to read the site to know the score but that is true with any online shop and I would recommend only using Paypal to pay as it ...
rjgould 26.06.2009
· Read full review
Ciao members have rated this review on average: somewhat helpful Review of StrawberryNET
Advantages: I can do my shopping at home, wait for the item on my doorstep, get my customs charges refunded! Disadvantages: None at the moment, do not think that there is any since I have been shopping for so long
I have been shopping on this wonderful website for over 3 years. I found that this site has improved on a lot of their items and brands. Their stocks are really affordable to people like me who in every way skint and always wanting to have something that I can only think of having. I came across this store really by pure luck! One day I was just browzing online and found this store. I went in lazily went and check out their items, I was only looking ... ...bookmarked them though. I visited them quite often and saved up some quid to try them out. Eventually, when I striked up the courage to order online, I tried them. The whole ordering process was simple, browzing on their site just excites me in everyway! But, I can't go crazy just like that now can I? (Even if I wish I could, who wouldn't?) Anyway, yes, I brought my very first ever Chanel pressed powder. Went and pay. Got my order number. Next few ...
Izziemac 21.03.2009
· Read full review
Ciao members have rated this review on average: helpful Review of StrawberryNET
How fast is this website?
Content Update
Products & Services Pri...
Search Facility
Quick review of StrawberryNET
DO NOT USE. I wish i had read reviews here. I ordered some perfume to be delivered as a gift. I had an email requesting a copy of a utility bill to prove my address so they could process the payment. This sounded very suspicious to me, as i've never had to do that on any website. I sent them a strongly worded email, and got an instant auto-response with the same address request. The website also does not recognise my order number. No payment has been taken as yet, so i will hopefully block payment and change ALL my numbers in time. This is a very annoying experience, don't bother with these cowboys. ...
turkeytwo 13.01.2009
Ciao members have rated this review on average: helpful Review of StrawberryNET
Quick review of StrawberryNET
StrawberryNet: UK Warning Duties around 30% of cost. Beware. I purchased a present for my wife cost £66 incl delivery, when it arrived I got a bill through the Post Office for £19.55 for VAT and an £8 Handling charge. Extortionate and the warnings on Strawberrynet website are wholly inadequate. If you live in the UK Beware of Strawberrynet they are Not Cheap. My advice wait for the January Sales or Duty Free at the Airport! Strawberrynet stated they would refund my Duty I am still waiting to see if this is the whole amount or they will try some Slimey trick and pay me nothing. ...
karlusha 22.11.2008
Ciao members have rated this review on average: helpful Review of StrawberryNET
Quick review of StrawberryNET
NO STARS******************had no idea my item would be coming from Hong Kong, probably because you pay in sterling and there is no suggestion thats where they are based so I was sucked in by the low price and free delivery in the UK, well I've learnt my lesson now as my product is nowhere to be seen weeks and weeks later, goodness only knows where is it because the tracking number I have isn't recognised, Strawberry NEVER reply to emails and I am pretty sure should it EVER turn up the customs charge is going to wipe out the savings. I am out of pocket whatever happens. DO NOT USE ...
qegsbabe 08.10.2008
Ciao members have rated this review on average: helpful Review of StrawberryNET
Quick review of StrawberryNET
This company is a con!!! I purchased 75ml vivienne westwood boudoir perfume from strawberrynet and never received the product, despite the money for the product being debited from my account the following day after I completed the order form!!! A confirming email was never sent to me, despite the website claiming it would, so I have no order number!!!! After speaking to many different people via emails ( as there is no phone number ) nothing has been resolved and Im out of pocket with no perfume!!! stay well clear of this company, you cannot trace them!!!??? ...
waggy0210 18.09.2008
Ciao members have rated this review on average: helpful Review of StrawberryNET
Quick review of StrawberryNET
I purchased 2 bottles of perfume for $127 US dollars. Next day received a bill from StrawberryNet for 127 British pounds (over $250 US dollars). Sent them email regarding the problem, their reply was that it would take some time to research the problem. Did not hear from them for 2 weeks. Sent another email and their only reply was to say that the billing was right. Tried to return the product and they would not even acknowledge my emails.
Product received was fine. Good packaging
DO NOT BUY from this people! ...
Limaxmax 04.09.2008
Ciao members have rated this review on average: helpful Review of StrawberryNET
Quick review of StrawberryNET
STRAWBERRYNET IS A SCAM. DO NOT TRUST THEM. I have paid them more than $300 through paypal and have a statement to prove that they have taken the payment but have not send me anything claiming that paypal didnt give them the money. I m filing a report with internet fraud services. NOT SAFE - NOT WORTH LOSING YOUR MONEY ...
elena84 05.08.2008
Ciao members have rated this review on average: helpful Review of StrawberryNET
Quick review of StrawberryNET
I have had a similiar experience with Strawberrynet charges as most readers on this site. I was hit with a postage charge and whats more the post office refused to give me a receipt for the charge. I cannot even claim a refund on this.
Their customer care is clueless and they keep sending the same "canned" responses over and over again. I think they do not understand english well and are simply attempting to close the email at the earliest. ...
delshad 01.08.2008
Ciao members have rated this review on average: helpful Review of StrawberryNET
Quick review of StrawberryNET
I purchase goods from this company not aware that although it states "free shipping" it is not free. I had to pay Royal Mail £14.65 tohave my package, this was VAT and postage/handling costs. So please be aware it could work out a lot cheaper to buy the products from your local store as in my case it certainly would!! ...
bistos 28.07.2008
Ciao members have rated this review on average: helpful Review of StrawberryNET
Quick review of StrawberryNET
A thoroughly positive experience: I placed my order on Tuesday afternoon and it arrived on Saturday morning. The items I bought were as described, well packaged and reasonably priced for what they were. I'm extremely satisfied with the service they've provided. ...
henw123 18.02.2008
Ciao members have rated this review on average: helpful Review of StrawberryNET
Quick review of StrawberryNET
cheap products, excellent communication, arrived rapidly and well packed. the taxes i was charged were refunded rapidly. as long as you don't mind paying for the tax and getting a refund its an excellent way to get good value products. ...
alee81 04.02.2008 (03.02.2008)
Ciao members have rated this review on average: helpful Review of StrawberryNET