Swiftcover Motor Insurance

...I should just mention about swiftcover is that for every car policy taken out with them, they will pay £1 to the NSPCC. Now, I realise that £1 is not a huge amount, but if you think how many people could end up taking a policy out with swiftcover then it could end up being a very generous donation to a very worthy cause. I'd suggest if you need to get insurance soon I would at least look at swiftcover.com as it only takes a few minutes to get a ...

NewYork2006 28.07.2006 (21.08.2006) · Read full review
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Review of Swiftcover Motor Insurance

...Or so I tried… Swiftcover don't have a call centre since they are exclusively online. I thought this was great. No waiting on the phone to talk to someone, no begging for a better deal, just free internet use and one answer. Their quote system is simple and fast. There are many options for example voluntary excess, legal cover and breakdown over so that you can create your own flexible policy. Not only that you can play around with different combinations ...
...and therefore I don't commute! Swiftcover differentiate between postgraduate students and undergraduate students, they also allow you to lose the commuting option too. Joy of joy… a tailored quote and the cheapest I could find to boot. Plus Swiftcover's ability to impress me didn't stop there. Care and Care Alike Swiftcover donate £1 to the NSPCC for every new member. Maybe £1 doesn't sound so generous but it's a pound more than other insurance ...

e.j.kingham 19.09.2006 · Read full review
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Review of Swiftcover Motor Insurance

...hate call centres and how Swiftcover had few of them as everything is dealt with 21st centuary style, online only! Amazing ,no hastle waiting on the phone when you have a claim, cheap quotes and loads of extras, i think i found my new best friend! That is until my wee car was nicked. Some little chave stole it and there it was lying at the bottom of my road abandoned. The police removed it and put it into the cells, well compound to everyone else. ...
...fall on when my interenet was down. Swift cover really do have a call centre for claims, but they don't want people to know this as it defeats the purpose of there marketing strategy, no call centres etc. TUESDAY AFTERNOON! thats when I eventually got to talk to a "claims advisor". This really did make me scratch my head a little as they see it as; "The creative demonstrates people's views of call centres and the benefits of choosing swiftcover.com ...

martin84 24.08.2007 (27.08.2007) · Read full review
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Review of Swiftcover Motor Insurance

...Berlingo) for Business Insurance with Swiftcover for my partner and I. I checked Swiftcovers F.A.Q,s and the relevant documentation and all seemed to be in order. I had started my Greengrocers business in October 2007 and although the business was doing reasonably well, we decided to branch out and managed to get permission to take a selection of our fresh fruit and veg to 11 local sheltered accommodations as well as offering free local delivery, ...
...to walk home and telephone swiftcover to report the accident and have the van towed away for repair. I managed to get through to Swiftcover and they quickly arranged for a local garage to come and pick my van up and would contact me again once the garage had assessed the damage and the repair had been authorised. The garage in question were very professional and prompt and I received a telephone call from them on 3rd July informing me that the ...

nitramh 31.01.2009 · Read full review
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Review of Swiftcover Motor Insurance

My car windscreen was smashed by vandals. I phoned the windscreen 0800 number for Autoglass ,provided with my insurance policy , at 9am on Friday morning. I was advised someone would phone me back within 2 hours. This they did, and advised me they could replace my windscreen on Wednesday!! I phoned the claims number (an 0871 no.) and was put on hold for an age, while a syrupy prerecorded voice advised that the operators were busy "giving a customer ...
...you". -(No into' on what number you are in the queue) I finally spoke to a female who told me to try another of their authorised repairers - the RAC windscreen replacement service and gave me another 0800 number. I asked her if I could use a local firm and was advised they would not pay more than £100 if I did this. I said I had replacement car insurance - if the windscreen couldn't be replaced before Wednesday I'd better claim on that. She gleefully ...

angie1001 20.02.2009 · Read full review
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Review of Swiftcover Motor Insurance

...that having to deal with Swiftcover on both occasions was a wholly unpleasant, time consuming and frustrating experience. Be prepared to: 1) Be put on hold for 15 minutes every call 2) NEVER have your emails replied to 3) Have to give the same information numerous times before it actually makes it onto your file 4) NEVER be able to actually make contact with you dedicated claim handler 5) Have your claim dragged out so long you end up out of ...

twaino 01.10.2007 · Read full review
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Review of Swiftcover Motor Insurance

...cost******** The quote that Swiftcover gave me was for £80 a month, although this is steep considering the type of car I drive (a Nissan Micra), I didn't have a claims bonus, I live just outside a city, I've been driving for less than two years and I also have three points on my licence (due to an unfortunate incident at some traffic lights). So all things considered this was the best of a bad bunch of quotes! I believe that if I'd gone through ...
...read into my experiences with Swiftcover what you will... I had to contact Swiftcover a few months into my policy because some yobs had tried to steal my car. My boyfriend had caught them in the act so luckily they didn't get away it, however the wires were cut (the police said the people that tried to take it were amateurs because they'd hot-wired it incorrectly). Anyway I was left with a car that wouldn't start so I had to contact Swiftcover. ...

Clurbur85 29.11.2009 · Read full review
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Review of Swiftcover Motor Insurance

...costs 17,572 new! Net result swiftcover 7,500 better off. still ongoing. All I can advise is do not use as they will not settle, they lie, Ihave kept a comprehensive log of all contact with them and I am now in the process of taking legal action against them as my legal representative says I have a valid case. AVOID AT ALL COSTS ANY BUSINESS WITH SWIFTCOVER should be renamed NOPAY!!!!!!! ...

mooramana 22.01.2007 · Read full review
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Review of Swiftcover Motor Insurance

Swiftcover seem extremely adept at taking the money but unfortunately the 'fun' and games start when trying to make a claim. This 'company' seems to bend over backwards in their avoidance of their lawful duties as an insurer. Managers never available, emails communications are sparse at best and the excuses they use to deny a claim are laughable at best and completely immoral at worst. They are apparently regulated by the financial services authority ...
...They are called Sims Claims. In any case I think the financial ombudsman will have his hands busy with this company for a long time to come. Take it from me, if you want peace of mind pay a little extra and save yourself a bucketload of hassle. DO NOT entertain this company with your hard earned cash. ...

fullycomp 14.03.2009 · Read full review
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Review of Swiftcover Motor Insurance

I joined swiftcover online and found it super easy and fast to get a policy. Everything is on your own swiftcover page to view (documents, certificates..) This, i thought, was a fantastic company to pay my money to, that was up until I claimed on my insurance after my car was written off. That's when my opinion was changed and there is not one positive thing for me to say about how they have dealt with my claim. Swiftcover are a company which prefers ...
...assure you that they will respond to you in one working day. Well, I sent 3 emails at least that were not answerd. I tried ringing on 2 different numbers. One would not connect and the other went straight through to music, not even a ring tone. There was no 'waiting in a line' message, and after 5 minutes I hung up (as i was paying for the call!) It has taken nearly 2 months to finally get my claim finalised, which to be honest is ridiculous when ...

LTaylor098 05.03.2009 · Read full review
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Review of Swiftcover Motor Insurance

I have been with swiftcover for both my car insurance and breakdown cover for the past 8 months now and had no problems up until today. The reason for having no problems is that I have not had to use the services until my car broke down about 5 miles away from home. I phoned the number given and was told I would be phoned back with 5 to 10 minutes. 25 minutes later and no phone call. I phoned again and was told my case was being dealt with. 50 minutes ...
...so I could still get swiftcover to come out and check over my car). I then walked home and phoned them back again, telling them I had moved the car. Upon giving the new road address, including town and postal area I was told this location does not exist. After a long discussion they found my location on their computer and said they would send a mechanic over again within 3 hours. My car broke down 5 hours ago and still no response. I am lucky I was ...

atooze 13.12.2008 · Read full review
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Review of Swiftcover Motor Insurance

I couldn't believe it when my car insurance renewal crashed through my letterbox one Saturday morning. Surely it wasn't time to renew already! I had only just finished paying for last years premium which is quite hefty. I don't know about you but I hate shopping for insurance and it seems that they all come at once; car insurance, buildings insurance, contents insurance etc etc yada yada yada. I have previously used websites that supposedly compare ...
...I use these, most of the companies advise that they will not quote based on my circumstances. I had to bite the bullet and get on with it as I did not want to just automatically renew with Churchill, just in case that bargain cropped up that could save me a small fortune. Thankfully it did. Having seen the adverts on TV promising cheaper prices and no call centre queuing, I decided to clik on to Swifcover's website and give them a go. The website ...

DavidWilcox 31.07.2006 · Read full review
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Review of Swiftcover Motor Insurance

Swift are great so long as you dont make a claim. They never return emails, My car came back with defective steering due to communication problems with the garage, Swift also refused to supply me with a replacement car! They work at a snails pace and do not inform you of any progress.. Due to them missing deadlineswith a court summonds I recieved a county court judgment against me.. After 4 months I am still awaiting results from my formal complaint..Do not use this company.. I would gladly pay £100 more on my premium than use this company again! ...

Hocus37 11.09.2008
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Review of Swiftcover Motor Insurance

My experience with Swift Cover has been very bad. Dragging me from file handler to file handler, I have now been waiting 7 months for a claim to be processed. Obviously, it will never be. They send me a mail saying they have not a received a document (no claim discount from my previous insurance company), whereas it was sent about 6 months ago. It appears so on my custom web space. After having received such a mail, I received another one (automated this one), saying they just received such a document. Alas, nothing else happened since then, even if I tried to write to them to go on with this incident. I guess they just try to make you give up. They are about to succeed with me. I am really annoyed. This insurance is just a scam. I just cancelled my direct debit and am going to sue them, even if I know that there are few chances that I get my car fixed. ...

mgardere 24.08.2008
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Review of Swiftcover Motor Insurance

I was insured with Swift and needed to Claim in Jan. What a nightmare! for 3 weeks nothing happend (my car was off the road at Audi) you can't get through to the claims team when you do you get another person etc etc. Finally I found their claims site (it's an outsourced company) http://www.sims-ltd.com/contact.htm and got hold of the MD Finally my car was repaired but it took 14 weeks!! the damage was 2 wings 2 wheels and a bit of suspension. ...

00Martint00 19.04.2007 · Read full review
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Review of Swiftcover Motor Insurance