T-Mobile

T Mobile are one of the top mobile network operators in this country and in my opinion they offer mostly a great service and seem fairly competitive in terms of pricing, allowance and what they offer within the network. Within the contract tariffs they offer a few different options for you to choose from, and within those options you have even more options. I don't think T Mobile could be accused of not giving you much choice! Flext is the name ...
...the one I have experience of personally. Within this tariff, you don't have a set amount of minutes and texts that you can use; instead you have an allowance amount (dependant on which tariff/how much you pay per month) and you can use your allowance however you like between minutes, texts, multi media messages and video calling - these all have a set price per minute/unit of usage and thus determine how your allowance gets used. I think this is ...

Claire_DC 28.10.2008 · Read full review
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Review of T-Mobile

...upon customer services aspects of T-Mobile rather than the actual services offered by T-Mobile as a mobile service provider. The category of this review allows for the writers' own interpretation to a certain point of view as it is left quite open and generic and whilst I do cover the services they offer etc, it is specifically concerning customer service….. (Thanks) !! On the 27 June 2006 I visited the T-Mobile store in Derby to purchase a new ...
...Anyway, I was advised that T-Mobile had some good deals on known as Flext tariffs, so I duly took myself of to the local T-Mobile store, located in the centre of Derby city centre. On entering the store and purposely looking a little in need of assistance, I divulged some of the following requirements to the sales staff; · An up-grade from my (then) current Nokia telephone. · A requirement for a tri-band telephone as I travel Internationally a ...

newty1977 19.09.2006 (02.10.2006) · Read full review
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Review of T-Mobile

...to meet all your requirements, T-Mobile is one of the worlds leading mobile communication companies and they can provide a service that is second to none and suitable for everyone. A good network/service provider should have something for everyone. The main contenders are, Orange, O2 (previously Cellnet) Vodaphone, Virgin and T-Mobile (previously one2one) they all have different tariffs, price plans and special offers to entice its customers. The ...
...refuse. The network provider was T-Mobile and I thought what the hell, I’ve nothing to loose by giving them a try. I had to sign up for a 12 month contract on a certain price plan that I had to keep for 3 months, after three months I would receive a cheque for 12 months line rental and I could change tariffs if I wanted too. I received my phone and all was well, I contacted T-Mobile to activate the phone and followed their instructions of waiting ...

criple 26.11.2002 (27.11.2002) · Read full review
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Review of T-Mobile

...across. Having been with T-Mobile for a year now, I don't expect to move from them anytime soon. Customer service is important to me. I don't want to have to ring these guys up every five minutes (in fact, I've only had cause to speak to a real person at T-Mobile twice) but when I do have to contact them I expect them to answer me promptly, understand what I want and deal with it. I'm prepared to pay more for a good level of service, and thought ...
...however I do find the T-Mobile internet service to be perfectly usable, especially for email, and it is so useful when I have to file a timesheet whilst at a motorway service station or similar! Their Flex-T contract costs me £35 a month, for which I receive £120 value to spend on anytime calls, texts, picture messages and voicemail (12 month contract, I believe you get more for the 18 month version!) They also lump in 10,000 landline minutes off-peak, ...

andyev 06.04.2008 · Read full review
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Review of T-Mobile

When the new T-mobile shop opened in the shopping centre next to my office I went down with a friend to investigate the “excellent 20% off deals” … I wasn’t expecting to find very much if I’m honest. My mobile at the time was nearly 3 years old and pay as you go with another company. I was only using about £10 - £15 of credit a month and a varied mix of texts and calls so I had never gone pay monthly as I had never found one that would work for me ...
...of the time she’s with T-mobile on that contract. Sounded quite a good deal and so I looked into it further for myself. I was more interested in the Flext 35 deal as it would give me £180 worth of credit per month for £35 less the 20% discount. As I stood with my friend whilst she got her phone and everything sorted out I was thinking more and more about doing the same. I ended up going for it. The new phone was the thing that kept swaying me and ...

znh3ra54 03.07.2009 (13.09.2009) · Read full review
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Review of T-Mobile

...it is beyond me why T-Mobile is only recommended by 47% of members because it is one of the best tariffs around. Recently One 2 One changed to T-Mobile and they announced that they would make some changes for the better, but I was happy enough with there great service anyway. If you are buying a mobile phone I would definitely recommend T-Mobile to anybody. The sim cards are a very respectable £10 making them almost the cheapest. I have been on ...
...honestly say that T-Mobile comes out top. I will try, in this op, to add everything that T-Mobile have to offer and compare with other networks. What Is T-Mobile? ================= T-Mobile International is the wireless subsidiary of Deutsche Telekom AG . Deutsche Telekom's subsidiaries and affiliated companies provide wireless services to more than 69 million customers worldwide, making it one of the top 3 global wireless carriers in the world, ...

Sheringham_19 23.07.2002 · Read full review
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Review of T-Mobile

...------------ I signed up with T-mobile after receiving one too many horrifying bills from Orange. Enough was enough and I was getting tired of my rather tired looking Nokia. I was attracted by the television adverts for the then new Samsung A300 and was further drawn by an ad in the metro for a free A-300 on T-mobile’s free time 750 package. For £14.99 a month I received a free phone, 3 months free insurance, free connection, free voicemail retrieal ...
...a text message arrived from T-mobile telling me my line was to be suspended due to exceeding my billing limit. I contacted T-mobile and the staff kindly explained that as a new customer I had been set a credit limit of £60 on my account. If I exceeded this I would need to make interim payments. I thanked them for being so considerate, made a payment and advised them this was not necessary. But this was not optional. When asked when this ‘credit limit’ ...

nicolemorgan 10.04.2003 · Read full review
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Review of T-Mobile

When I signed up to T-mobile for the first time a year and a half ago, I must admit that it was actually for the free DVD player that they were giving away for a price plan that was a mere £15 a month. Being a student on a practically non existent budget, and in dire need of Christmas presents that I couldn't afford, It was the perfect opportunity to get myself a new phone AND get a free present for the entire family. I never really looked very hard ...
...may not necessarily be a T-mobile problem. The other thing to note when buying a mobile is that handset that comes with the priceplan. I am not very up to date on the latest Nokia models, so am not in a very good position to comment. I will remark, however, that I noticed that the handset that I got free with the £30 price plan seemed to be more expensive with other networks, or you had to sign up for a priceplan that cost more every month to qualify ...

iatethewholebag 22.09.2004 · Read full review
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Review of T-Mobile

...The reason I went for T-Mobile is because they have been getting better reviews in magazines and a couple of my friends are with them and they were getting signals in places that I couldn't with Vodafone! The tariff I went for is the 2nd cheapest that T-Mobile provide. It's the FreeTime 750 price plan. Here's what you get for £13.99 a month 750 free minutes a month (off-peak between 6pm-7am) 50 free text messages a month 40p per min peak/5p off-peak ...
...also be used for other T-Mobile users and WAP. Even if I only have 1-bar signal, it is still possible to have a decent conversation with someone AND I got a free Nokia 8310 in the package as well, which is a huge difference to my old 7110!! Their customer services is fabulous - no long queues or huge list of options to choose from, and they also allowed me to port my old Vodafone pay as you talk telephone number onto my new T-Mobile, contract sim-card ...

gouldts 26.09.2002 · Read full review
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Review of T-Mobile

...LG mobile phone from the T-Mobile store in Norwich in November 2004. Things were going very smoothly with regards to the service I was being provided with until June/July 2005. The phone stopped working sometime during June 2005 and I took the phone back to the zoo...sorry, store I purchased it from and asked them if they would like a banana...well... I may as well have done...what I actually said was "i wonder if you could help me my phone has ...
...you buy a phone from T-Mobile and it goes wrong you basically have to go back to the manaufacterer with T-Mobile saying "nothing to do with us". However, they are happy to take the money!! It is a shame they didn't tell me all this to start with as I might still have my phone and my fifty pound deposit for the loan phone. I woudn't touch T-Mobile with a bargepole!!! Management monkees trained by monkees! ...

brooklh 27.06.2006 · Read full review
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Review of T-Mobile

T.mobile are really fantastic at customer service. I don't know of any other company where I have been treated so well. Its not like I just happen to stumble across one individual who is doing their job well having been with them for 5 years and still having my internet connection through them I have never had a problem with any of their representatives. I have just rung up to cancel my phone contract. I lost my phone 3 months ago on a night out ...
...but cheap phone and then best one was under Orange. If it wasn't for this I would still be with them. They have a centre in Scotland and in England and both sites are very good. I must have to spoken to at least 15 if not more customer service people in my time and they are brilliant. Friendly, helpful and you really do feel that they go the extra mile. As I am writing this review I do remember one incident which upset me but I cannot remember what ...

PEteacher9 12.06.2009 · Read full review
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Review of T-Mobile

...have been a customer of T-mobile now for a little over 3 years. I have a phone on contract from them. I initially signed up with T-mobile as they were doing and "all in one" package, phone 18 months line rental and 30anytime minutes to landline or other (at the time one2one) phones. My minutes could be rolled over upto a maximum of 1 hour and if I went over my 30 mins per month it was 10p a minute anytime. All this for £90. When my 18 months was ...
...have been a customer of T-mobile I have had very few problems getting a signal, and very rarely get cut off due to loss of signal even in quite remote places. All my experiences with customer services have been good. My call has been answered quickly, the person I have spoken to has usually been able to help me with my query and if not has not hesitated to get someone else to deal with my questions. Customer service calls are free as is voicemail ...

tarara 03.04.2003 · Read full review
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Review of T-Mobile

...to carry on being a t-Mobile customer when it came for my contract to be renewed. However everything changed when I went on holiday. Recognising that it would be stupid to pay £30 a month for a contract when I was going to be out of the country for 3 weeks of a 4 month billing cycle I changed my tariff to the lowest possible thinking that my minutes would change proportionately to 12.5 (as I had changed to Everyone 25). I went on holiday expecting ...
...to cancel the phone as T-Mobile have no way of contacting them if, like my girlfriend and I, you have no money or a mobile phone and are in a foreign country in the middle of the night having been the victims of theft) so I anticipated a complicated phone bill. I told them that it needed to be sent to my holiday address but they sent out 4 replacements, 3 went to my term time address. When I eventually got it they had not given me the additional ...

Wellers 22.12.2004 · Read full review
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Review of T-Mobile

...on it. I rang T-Mobile to ask for an explanation and they said that it was standard policy for *all* companies to charge for bounced direct debits. I explained that there was only a shortage of 50p and that I'd already been billed for £28 by the bank and the response was "it's not our problem". I also stated that I didn't know of any other companies that make charges of £20 for direct debit returns and they said that *everyone* does it. They said ...
...phone so I bought a T-Mobile SIM card as I couldn't use other network SIM cards and was appalled to find that I had to spend £30 in a month if I wanted to get calls of 10p instead of 30p (up to £10 per month) or 20p (up to £20 per month). Even if I did manage to do that then I'd only get it until the end of the month. I'd heard of some companies prices being affected by how much you credited at once, but not how much you spent in a month. Fortunately, ...

ayanayuk 10.12.2002 · Read full review
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Review of T-Mobile

I have been with T-Mobile (One2One originally) ever since they started, together with my husband and two children. I have recently had the misfortune of having to deal with their Customer Service Department which was an ordeal in itself! At the end of August, I found myself in the position of being able to upgrade my handset. I was offered the Nokia 5210, which was delivered to my office. So far, so good! Within a week, I realised that when the ...
...very distorted etc. Rang T-Mobile again and explained that as the phone was still less than 28 days old, I would like a replacement. I was told that unfortunately they had no more Nokia 5210's in stock but to ring back in a week for an update. A week later I duly rang back and was told that "yes there are phones in stock now". I was informed that a courier would come to my office in 3-5 working days to collect the faulty handset and deliver me a ...

Suzywong41 24.12.2002 · Read full review
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Review of T-Mobile