TalkCover Mobile Phone Insurance

Having quickly discounted the insurance offered by my network provider as over priced, I did what I do with all my insurance policies and looked online. There are many small websites offering mobile phone insurance, but lots look like you wouldn't trust them with anything, let alone insurance. Out of my final shortlist of Talkcover, CUSC (as they had been around for many years, but still have a poor website and the poor Ciao review put me off), and CPP PhoneSafe (as I have heard of them in the financial press, they are large and growing but expensive), Talkcover appeared to offer the best ... more

• Slightly cheaper than average. • Not a "Replacement as New" policy. Meaning they will try to fix your damaged phone or replace it with a second hand model rather than just give you a new one as most other insurers do at the same price. • They do not pay for couriers as most other insurers do at the same price. Instead they rely on the Royal Mail and YOU have to pay for postage. • Customer services are unprofessional, rude and cannot spell (They actually use 'txt' speak in letters to their customers)! • Customer services do not reply to all incoming emails from ... more