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Home > Internet > Web Services > .co.uk Web Services > TalkTalk.co.uk

User Reviews

for TalkTalk.co.uk

Rating Summary based on 41 reviews

  • 5 Stars
    		4
  • 4 Stars
    		7
  • 3 Stars
    		2
  • 2 Stars
    		4
  • 1 Star
    		24

Detailed rating

  • Quality of Help
  • Quality of Service
  • Speed of Service
  		• 1.0
  		• 1.0
  		• 1.0

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Previous page Next page Page 1 of 5 | 1 to 10 out of 41 Review(s)
  • 9 of 9 Ciao users found the following review helpful
    Picture of Therightone

    Therightone

    5 Stars Fantastic value for money 19/05/2008
    User recommends the product

    Advantages Advantages It's FREE and works well

    Disadvantages Disadvantages Took a little while to establish a reliable service

    After being with a rather slow (512K) and relatively expensive (£15.99) but very reliable broadband provider I decided that I would finally get round to changing to a better deal. I spent some weeks making the final decision as there are so many offers going round and quite frankly I am a busy person. I soon realised that the only really good deal that gives you long-term value was TalkTalk. They also require you to switch to them as your telecoms provider at a slightly lower cost than BT's equivalent product, but with free international calls to a good range of countries also very kindly ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of dbarcl10

    dbarcl10

    1 Star Its not good to talk to TalkTalk 14/08/2008
    User doesn't recommend the product

    Advantages Advantages Cheap

    Disadvantages Disadvantages Bad service, poor customer service

    TalkTalk - cheap, poor quality of service, many mistakes made by managers, awful customer service. TalkTalk is one of the first companies I have had the misfortune of dealing with. I first went with them about 4 years ago as they were cheaper than the competition, and I soon realised why as I had nothing but problems for about 3 months. I was on the phone to their Customer Service on a near daily basis trying to get the problems fixed, but despite them acknowledging the problem they seemed to do little to solve the problems, and continued to charge me for the 'service'. Once my complaint was ... more
  • 74 of 74 Ciao users found the following review helpful
    Picture of karimkha

    karimkha

    1 Star talk talk or fraud fraud 25/06/2007
    User doesn't recommend the product

    Advantages Advantages nothing to mention

    Disadvantages Disadvantages long waiting with no results

    I find this a good opportunity to warn people about talk talk and should be very honest about the my the worst experience in my life. I was first with tesco dial up and as every one know it was very slow connection and for the bt it is very expensive so i looked around for a better dial. Talk talk was one who promised a very good deal in phones and broad band, i found the free 0800 number and i thought yes something free it is a good beginning. the experience >>>>>>>>>>>> When i first called them there were very friendly and worm people kept chatting to me a bout every thing and very polite in ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of MttJocy

    MttJocy

    1 Star Alot of Talk no Service 16/02/2006
    User doesn't recommend the product

    Advantages Advantages Polite Staff, Easy Installation

    Disadvantages Disadvantages Unspecified usage cap, Poor CS, Costly technical support

    Well, what can I say about TalkTalk.co.uk, I was unfortunate enough to use this as my ISP for 12 months due to the contract so I can say quite a bit, unfortunately not much of it being good. SERVICES. TalkTalk.net to site for users of the internet service is rarther poor and gives little information and features in my oppinion, other than basically activating your webspace and setting up your email. Talk Talk are incapable of even providing simple services such as a static IP, this may not affect many users but goes to show how limited their range of services is when you consider that most ... more
  • 24 of 24 Ciao users found the following review helpful
    Picture of sajjadali

    sajjadali

    4 Stars A customer's point of view 16/06/2007
    User recommends the product

    Advantages Advantages Cheaper, Free Broadband Internet

    Disadvantages Disadvantages Have to hold for customer service, Line/Internet keeps going off

    You've heard it ''we got to get together sooner or later...'' - don't be fooled by it although don't be put off it's a good offer and you do at the end of the day make a saving. The popularity, the offer itself and the company that is behind the service will be enough for you to want to find out more about it. What is the offer? By paying £19.99 every month you will cover line rental and alongside this get free broadband internet. You are under a twelve month contract. Any charges for additional services and for call charges are not included. What are the advantages: - Free broadband internet ... more
  • 19 of 19 Ciao users found the following review helpful
    Picture of turkishwife

    turkishwife

    1 Star Free Broadband NOT 09/08/2006
    User doesn't recommend the product

    Advantages Advantages Free calls to europe, usa, etc

    Disadvantages Disadvantages no free broadband, slow broadband, poor customer services

    I signed up to talktalk a couple of months ago for talk3 international, as I was told I would get free broadband at a minimum speed of 2 and a half meg, free calls to Europe and free local and national calls 24/7. The phoneline is brilliant, can't fault it. My parents moved to Cyprus so I can call them regularly for free, as long as i hang up before 70 minutes, as with local and national calls. I have friends on talktalk and I can chat to them for free as long as I hang up within 3 hours. What more can you ask for? I waited in anticipation for my free broadband to be connected. I received my ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of ricardoblitzkrieg

    ricardoblitzkrieg

    4 Stars It's good to surf/talk 15/05/2006
    User recommends the product

    Advantages Advantages Easy installation and good customer services

    Disadvantages Disadvantages initial problem with transfering the phone service at the same time

    Had TalkTalk for about a year now, and been pretty pleased overall. When i signed up it was on a 1 year contract for a price of £14.99 a month with off peak landline calls included free for a year (i just had to pay line rental of £10.50 a month). The connection and equipment were free. I initially had a problem getting online ,so i had to phone customer services, they answered the phone quickly, and when i told them i could'nt connect my broadband service they worked out that i had a virus on my P.C. Once i bought and installed new virus software i was up and running without any hassle. Full ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of neiltommo123

    neiltommo123

    3 Stars Not what I thought it was gonna be 17/02/2007
    User recommends the product

    Advantages Advantages Cheap Package

    Disadvantages Disadvantages Slow Broadband / Constant connection problems

    I transfered to TalkTalk summer last year. Yes I consider it was a great deal.........Phone line rental, free calls and broadband for £21 month...WOW Trouble is I am begining to wonder whether it was worth it. The broadband connection is slow. Very slow for being in a modern exchange etc etc. And errr yes they seem to blame the BT exchange every time there is a problem. I have constant connection problems. There is not a week goes by that I dont suffer with either an internet connection problem or an email problem...I spend a fortune on their technical support line! Thats another bad thing ... more
  • 20 of 20 Ciao users found the following review helpful
    Picture of gemsybobsy

    gemsybobsy

    4 Stars TalkTalk Broadband 10/03/2006
    User recommends the product

    Advantages Advantages Cheap! Good customer service during off-peak hours.

    Disadvantages Disadvantages Can be slow during peak hours, the broadband itself and the customer service helpline!

    As already covered in my review of TalkTalk Landline: "When I moved into my first little flat with my friend, we wanted access to the Internet, and after looking around for a good deal I decided to go with TalkTalk, as my dad had used them for broadband and they seemed (reasonably) reliable. I noted that they had a deal whereby if you switched landlines to their service, you could have a cheaper broadband deal. Anyway, more on that in my review on TalkTalk Broadband!" Yes, it's very good value for money. 1mbps broadband for a set £20 a month, UNLIMITED. I didn't want a capped service, even ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of silkyuk9

    silkyuk9

    1 Star Talktalk Broadband 13/04/2006
    User doesn't recommend the product

    Advantages Advantages Cheap, free phone calls and now free broadband

    Disadvantages Disadvantages slow, bad customer services

    Well, where do I start. Just over a year ago I took out a 1 year contract with TalkTalk, I paid for an unlimited broadband service. for the first 3 months everything went ok, i was downloading things at around 50kbs for my half meg connection speed. Then after 3 months i could not download anything from p2p software after 4pm. I complained to talktalk, after phoning them, and left on hold for ages, i was told that restrictions were now in place for customers between the hours of 4pm and midnight. I told them this was no good to me as i am a full time worker and only use broadband after 4pm ... more
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