Community images

  • Talk Mobile

Reviews - Talk Mobile

> Show product information

Accuracy of Charges
Customer service qua...
Customer service wai...
Line Quality
Range of services (c...

User reviews

Filter by
Review type
  • standard reviews (24)
  • Questions (1)
Product rating
  • (1)
  • (1)
  • (1)
  • (21)
Sort by Helpfulness
  • Helpfulness
  • Product rating
  • Date

Not for me

Cheap, Afforadable, Free phone

Poor customer service, Poor products

This company, TalkMobile is disgraceful. I’ve had problems throughout the year and I am here to talk about my experience with Talk Mobile. I am from the U.S. that lived in Birmingham, U.K. for one year, from March 2011 to March 2012. I bought a 20 quid a month, one year plan from Car Phone...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges

Did you find this review helpful? Yes 0

Not for me

Fanastic and quick callcentre customer service

Malicious billing, not informed of full T&C's when...

I signed up for Talk Mobile's SIMple Talker sim only plan on the 24th August. It was by far the cheapest 30-day sim contract around, and for just £10 a month it came with 300 minute and 300 texts, a much better deal than any other network can provide. I'll start with the good stuff. Signing up in...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Not for me

Lots of peace & quiet due to non-existant receptio...

Can't surf naughty websites :(

Having spotted Talkmobile's cheap tariffs and found out they use the Vodafone network I thought to myself - 'This seems like a good idea'... AND IT WAS...!!! IF I HAD WANTED TO DEVOLVE AND NOT ACTUALLY HAVE ANY SERVICE ON MY MOBILE....!!!!!!! Five minutes after putting the Talkmobile SIM into my...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Good

“customer service very bad”

published 04/06/2011

great package

poor customer service

I bought Talk Mobile's monthly contract on 27th May 2011 from E2save sales, for some reason I couldn’t give them PAC at time of purchase. When I got my PAC code, I contacted Talk Mobile Customer services 5888. They advised me that since I haven’t given PAC at the point of purchase, I will have to...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Excellent

“Brilliant”

published 31/05/2011

Good coverage, truely unlimited internet, great te...

They used to be talktalk

I signed up to the 24month Truely unlimited deal for £30, and so far they have been faultless (3 months in). Migration of my number happened within 10 minutes (old sim card died, the new one came to life) and getting through to them on the phone has been painless. Staff were friendly, and...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Not for me

None

No signal & charges for fictions calls???

After getting my phone bill in January 2013, I noticed that I was being charged £64 instead of £7.50, I called Talk Mobile to see why & they informed me that a call was made in December 2012 to a PPI Company at £2 per minute, (56.50 for 1 call!!) I refuted making any such call & looked on my log...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Not for me

Low cost

Poor customer service and faulty billing mechanism

My wife has a SIM only deal with talk mobile, She has put a credit limit of £10 over and above the £8 per month charge. We have just received a bill of £808, that is right £808!. This extra charge has occurred overnight on the 25th Sept night. It appears that data was downloaded on the phone via...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Not for me

nothing

POOR SERVICE IN EVERY DEPARTMENT

I purchased my 1st touch phone on contract from carphone warehouse seamed great price £12 per month from the start I had problems with my wildfire s ,it stopped loading up any info on apps, so took it into carphone they had to send of for repair, comes back nearly 2 weeks later and seamed to work...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Not for me

“Worst network ever!”

published 23/02/2012

pleasant and fast customer services

excessive extra charges and deposits needed

talk mobile seemed cheap and used Vodaphone so I changed to talkmobile from orange. Then...... They charged extra for voicemail! so I changed to another of their tarrifs... at a cost! they then asked for a £100 deposit for international roaming!- I gave it as i was going on holiday and was...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Not for me

None

Everything especially so called 'customer service'...

Network and customer service appalling, do yourself a favour and pick a mainstream network it will save you allot of despair. I'm not going to go into the ins and outs of the problems I've had there is no need to just take my word for it and all the other reviews on here. Talkmobile is a joke and...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Not for me

“AVOID AT ALL COST”

published 15/09/2013

None

Hidden charges and poor customer services

Very unprofessional and inefficient customer service. I joined Talk mobile as it is cheap, then a nightmare of billing begins. Bills are far higher what I can imagine with a lot of hidden charges and fake calls , Direct debit .... I did complain for around two weeks, but nothing was sorted out...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Not for me

Cheep

customer service

Absolutely rubbish customer service, I originally took out a 2 year net book deal and although the coverage isn't that great (they use Voda) I got through the contract and in my last month I called and cancelled my contract (April 13). After a couple of months I noticed the payments were still...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Satisfactory

“Ok until contract ended.”

published 04/09/2012

Cheap way of using Vodafone network

Billing should be considered fiction.

I had a 12 month £30 a month deal which had had no problems at all with. After 11 month I gave my months notice to change to a SIM only 1 month deal of £8.00 a month. 14 days after this new deal was meant to start they take £30, I end up paying £60 within one month. The customer service team are...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Not for me

nothing apart from paying hugh amount for 1 minute...

Ripping customer, unfair charges, no data uses and...

Stay Away from Talkmobile. I have bought talkmobile 7.50 contract. it cost 9.20 first month which was including extra days, second month 64.48, since this bill , I argued with them and mobile phone is not working since then, as they blocked it, took the moneny from my account and i was expecting...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

Not for me

“Unusable handset”

published 31/08/2012

Nil

a phone I cant use !

Signed contract, same day people I called said I was pressing numbers as I talked,went back to carphone warehouse twice they said "nowt wrong wi it mate" so I paid for a phone I could not use for two years.I will not use them again !Tried to cancel contract early on carphone warehouse said its...

> Read review

Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

Did you find this review helpful? Yes 0

1 2

Our recommendation for