Advantages: Speed, makes sense of Information Highway at last. Tech support is only a local call charge! Disadvantages: Not everywhere cabled-out. Expensive compared to ADSL 'deals'
...Media, whether we were with Telewest OR NTL.
This is my third and hopefully last opinion on an ISP unless I move to an area without cable TV. I'm also mindful of the merger between Telewest and NTL; the latter not having, shall we say, a spotless reputation for customer service.
Note: Some of the prices quoted are higher than those offered today, but firms weren't falling over each other four years ago. So far, I've used (and written about): -
... ...day I noticed:-
f) TELEWEST BLUEYONDER BROADBAND, i.e. £13.49/month for the first 3 months, reverting to £30 afterwards. Of course, this would push my entire telecomm/internet budget up to £64/month, but broadband was a whole new kettle of fish, and hopefully not a can of worms to boot.
INSTALLATION
Off to the www.Telewest.co.uk site I went (Now www.blueyonder.co.uk). Firstly, you have to establish whether they serve your postal area, and they ...
BNibbles 09.06.2002 (17.10.2006)
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Speed, speed and more speed Disadvantages: Support lacks a little
...phone and/or cable TV. As Telewest were offering unlimited local and national calls 24/7 for £25/month on the phone, I decided to switch to their phone service as well and take the lower rate. Whichever rate you choose, there is a static charge of £50 for the installation of the service and an extra £25 if you require a network card fitted as well (broadband works as a wide area network rather than dial up).
INSTALLATION
One disappointment for ... ...Here I must admit, Telewest do let themselves down a little. The support for broadband is on a free phone number which is to it's advantage and the people on the other end of the phone seem to know what they are talking about, whether it be from set scripts or not. But, here is the crunch; if they cannot sort the problem out over the phone it is between 10 - 20 days to get an engineer out to see you. This may vary from area to area, but any way you ...
jason_webb 24.05.2002 (04.01.2005)
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Always on (supposedly), fast download times Disadvantages: Lots of service issues.
...AT BOTTOM****
Having used telewest (now called blueyonder) as our telephone provider since we moved into this house 6 odd years ago, it was natural to use them for internet access (dial up) when we first got a computer.
After about a year of using dial up Telewest did an offer of free installation and network card for the broadband (then 512k) connection. So we went for it.
We phoned their customer services and about a week later the engineer ... ...and installing the network card. Telewest also provides you with the actual cable modem (you're renting it from them, so its never actually yours), which can be connected to your PC by either network card or USB. The mac address of the connection then needed to be registered with them and within minutes we were enjoying the new speed.
Now at the time I changed computers I decided to set up a mini-network between the old computer and new, with the ...
sandemp 10.11.2004 (25.11.2004)
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Connection 10x faster, permanent connection, making deals and special offers Disadvantages: Still in its early days may be teething problems!
...Ciaoer’s everywhere!
Cable firm Telewest Broadband want to be able to offer more than just a fast connection. They believe the masses will only come to them if they offer more than their competitors and that is exactly what they have done offering a selection of audio-visual content which should keep most people happy. They have practically remade their entire site to try to convince people that broadband is worth having. This covers anything from ... ...is reduced to£25.00 for existing Telewest customers. You need to pay for installation and that's £50.00, but here again you can make a saving. I saw an advert in Internet Magazine (yes I do read it and yes I am sad) giving people the chance to take advantage of installation for half price! So if you are interested in ultra-fast Internet access go to www.blueyonder.co.uk/info. You can also call (0800) 953 0730, but you will then be forced to say ‘Internet ...
Wayne10ch 15.01.2002
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Quick, cheap (<£20 per month) Disadvantages: Occasional crashes caused by modem driver, lousy customer service
...will be aware that existing Telewest digital TV customers can get cable broadband for £25/month. I don't have cable TV. Nor cable telephone. And guess how much I'm paying a month for cable broadband? £19.99. Don't ask me why I'm given a better deal than people paying £35/month for TV already, but I'll explain how it came about.
Telewest recently ran a trial offer - £13.48/month for 3 months, £50 installation. The installation was refunded if you ... ...(I once had cable TV), Telewest have been the most incompetent organisation I've ever dealt with. But that's another story ;-)
My cable modem's connected via USB and it occasionally causes XP Pro to crash. I did ask for a network card driver for the cable modem, but I never received it. I shan't chase it, because a) dealing with Telewest is always a chore and never a pleasure and b) their hold music is truly dire and irritating beyond belief. Do ...
KungFuJoe 20.10.2002
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Cheaper than most Disadvantages: ohhh read on .....
...in your local paper for Telewest offering you the latest discount be on your guard.
We decided that we needed a house phone due to having a little one running around and the fact that we don't always remember to credit our phones, in addition to this being on the internet meant that I could spend more time at home studying and also would save a bomb by using the free sms sites.
We saw an advertisent in our local paper offering us the basic television ... ...in order to have the Telewest service installed I woudl have to give them a £100 deposit that they would hold for 6 months as security then give me back. Wasn't happy with this but in my first home of my own days I borrowed a bit of money and got some nice things from catalogues then couldn't afford to pay them, plus Ballif costs the debts more than quadroopled plus court costs (you get the picture), so a sales rep came around the house and we gave ...
latitia 14.07.2004
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Its fast need I say more Disadvantages: Price and offline with storms
...service I have received from Telewest and try (If you are looking for a new high-speed provider) to tell you how good it really is.
Why get High-Speed access? – Well, numerous reasons really. It’s fast! Need I say more? Ok let’s give you an example of how good it really is. I build web pages, only personal ones these days but they are very heavy on the graphic content (Probably because I am also a graphic designer). Everyone used to moan (Back in ... ...bit more.
Blueyonder from Telewest Advantages – Ok, for starters it’s up to 10 times faster than a 56K dial up (I have downloaded 60kbs per sec). That’s got to be it’s biggest bonus really. You’ll never realise how slow dial ups are unless you try a high-speed service and the day I first used Blueyonder I was amazed at the speed! It does mean that all your surfing and downloading will be faster and you will never want to go back to dial-up again!
...
Miss_BooBookitty 03.01.2003
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Fast internet connection, always on - no dial up Disadvantages: Speed may vary
...I made arrangements to have Telewest provide digital TV, a phone and, as long as they were coming round anyway, I thought I’d sign up for the Blueyonder broadband internet connection (thank you ITV Digital, thank you, thank you, thank you).
GETTING INFORMATION AND ORDERING
I logged onto their site, www.telewest.co.uk where you can enter your postcode to check whether or not you are in the Telewest catchment area and view details of the various ... ...an existing telephone provider with Telewest and you wish to retain your existing number, you need to have your account details to hand. I opted for the Supreme TV package with the talk unlimited phone service (£41.50 per month) plus broadband internet (£25 per month).
The website gave an installation price of £40 but because I was getting a combination of services this was reduced to £25. There was also a £12.50 charge for a network interface card ...
Thamisgith 24.05.2002
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Fast internet, good servuice and good price Disadvantages: Email tempramental
The choice of Telewest as our provider of television, internet and telephone was bourn purely out of price. Being a student house we wanted to get as much as possible for as little as possible – Telewest offered this.
What we pay:
£60 a month for cable television with the Sky Sports and Sky Movies package, unlimited telephone calls in the evening and weekend to local numbers and 1mb broadband. This might seem a lot on paper but when you separate ... ...services after 9 months with telewest I couldn’t comment on that side of things but the ‘instant support tool’ that comes with the installation CD diagnosis and fixes most common problems with internet/email and is a very good feature. It will also configure Outlook/Outlook Express with your settings should you ever lose them/get a new PC etc.
Pro’s:
Fast internet at a competitive price. I think the internet on it’s own at £25 p/m is a tad steep ...
EfcJamie 31.03.2005
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Fast, permanently on, frees up phone line. Quick post-install problem-solving Disadvantages: Not always as fast as expected. A few teething problems.
...I started my relationship with Telewest 2½ years ago, it was not a happy time. They were unable to bill me correctly, and their billing system was so ridiculous and incomprehensible that even THEY didn't understand it. I was downright livid with them for months and months, and would have been more than happy if the whole company had gone down the pan!
Since then, their billing has improved considerably, but after this broadband install I have just ... ...(see main review). I called Telewest who sent an engineer over the next day. He checked the signals etc. and said another engineer would have to come out to check things outside. The next day two Telewest guys turned up at 10.30am, and tried to trace the problem. After extensively testing everything (inside, outside, up the road, and round the corner) they found a few problems with my initial connection (some hardware should have been updated). But ...
AnitaB 10.03.2003 (19.04.2003)
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Speed, Reliability, Support, The Works! Disadvantages: Upload Speed
I've been with Telewest Broadband for about 5+ years now, and can say that these guys are by far the best and only ISP I have ever used in my life. Now, I'm not very old, but I've worked for ISP's and understand a lot about the infrastructure and network topologys.
With your Telewest Broadband account you'll get access to e-mail, and webspace. The webspace is simply what you'd expect, 20MB or so (for free) to upload your simplest websites. The rules ... ...Caps and other limitations:
Telewest do not block, rate limit or otherwise interfere with any aspect of my Internet use. Sometimes I transfer a LOT of data every month, and it's always at maximum capacity when used, and I've never been contacted in regards to transferring terrabytes in a month.
Now, no service is 100% without faults, and on the occasion when I've had to speak to some of the support people, I've found them all courteous and extremely ...
Echelon17 22.10.2006
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: FAST!! Disadvantages: High cost of setting it up
After all the hype, all the advertising and adverts on TV I decided it was time to try out the BlueYonder High Speed Internet. It is broadband internet, permanently on, with incredible download speeds of 512Kb/s Compare that with a typical modem of 56.6Kb/s and you begin to see the picture. I've had BlueYonder for just over 2 months now and the speed difference is amazing. E-mails appear virtually instantly, and as it's always on, I never have to ... ...need an adapter card fitter in your PC which costs £25. It usually costs £33 per month for BlueYonder, but if you subscribe to cable services, for instance Cablephone, you get Blue Yonder for only £25 per month. It is a flat fee, where as you dont pay for the time online. Its £25 - thats it!! I have never had 1 bit of trouble with it so far, it has never dis-connected on me or anything. If you do have it installed you will see the speed difference ...
TheBroomCupboard 04.09.2001
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: It's broadband? Disadvantages: Not always on
...off work to get my Telewest installed, they gave me a time frame the tech bod would arrive. Something like 10am-4pm. He arrived early!! :) Then he proceeded to do his stuff, and within an hour I was up and running! Very quick! :)
Telewest broadband has a tendency to have its off hours or two, but that is RARE, you know when its having trouble contacting the network when the online light flashes on your modem.
I am very pleased with telewest broadband, ... ...available in my area are Telewest and BT, and you all know BT's reputatiom :\
If you have the choice of BT or telewest in your area, go telewest! The customer support is great and you actually get to speak to humans on the other end of the phone :)
If you have only got 56k, and u have the oppourtunity to upgrade to broadband, don't hesistate, it IS worth it!!
P.S. Because broadband is always on, you will need a good firewall and virus protection ...
njwoody 24.05.2002
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Always on, high speed internet access Disadvantages: Can go down with extreme weather
...I had previously had Telewest as a digital satellite supplier when I moved in with my girlfriend, and the constant irritation of frozen screens, sound problems and general “down time” with their service, coupled with pretty bad customer service, meant that pretty soon, Sky were once again supplying me with a multitude of channels. Hence my hesitation in signing up to their broadband service.
If you’re an internet freak, who just can’t stand not ... ...I was torn. Telewest Blueyonder came recommended from my family, but did I want to stick with a 56K modem, paying £15 per month for what had become sub-standard access via an ISP and keep well away from Telewest? Or did I stump up an extra £15 per month to suffer Telewests attempt at Broadband internet access? If ever a company has redeemed itself in my eyes, then Telewest have!
A quick visit to the Blueyonder.co.uk website saw me tapping in my ...
SeasonTicketless 04.12.2002
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
Advantages: Quick as anything, fantastic for games Disadvantages: you are restricted by the sites you visit
...i had to turn to Telewest for my broadband connection, ok i also had to move house and some may say thats a little extreme but i didn't move just for that so its not as bad as it may at first seen.
First of all the installation. 1 week from my initial order the guy arrived on my door step with drills and cables and other such bits and pieces, it only too about 30 minutes to drill, feed and screw the box to the wall. Excelent and very efficent i ... ...enough to be in a Telewest Digital area and you use the net a lot i would recommend the Blueyonder systems to you.
DONT THINK ABOUT IT JUST DO IT....Also if i recommend you you get £25 off the installation fee....sorry just had to get that one in :)))) ...
JasperUK 25.09.2001
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Ciao members have rated this review on average: very helpful Review of Telewest (Blueyonder)
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