Advantages: Opening Hours, Prices, Special Offers, Staff, Convinence Disadvantages: Lack of Privacy. Not very quiet enviroment
...19 Instore Opticians within the Tesco group situated across the UK. They are only sited within the Extra Store formats, to complement the Instore Pharmacy services. (Though there is at least 1 store, Inverness, where there is no pharmacy!). Plans are afoot, according to Tesco, to launch another 35 Opticians. The Optical Project started some 5 years ago within Tesco, and it seems only now that they are ready to launch full steam ahead with them.
... ...worry about cost cutting by Tesco to bring down the prices by the looks of it. The rooms are clean, carpeted and feel very light and airy. There is a very clinical feel about the place, all in white which again is quite reassuring. The glasses are situated on a mass of display racks at the front of the department. There are 3 consulting rooms and 1 pre-screening room. This is where they test your eyes for field of vision, Glaucoma, and apx prescriptions. ...
MikeLB 21.05.2005
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Ciao members have rated this review on average: very helpful Review of Tesco Opticians
Advantages: Easy parking, professional staff, good after-care. Disadvantages: It's Tesco!
...Well, on casually shopping at Tesco one day, I floated over to their opticians and found out they were offering a free eye test with 100 clubcard points to boot. I figured I had nothing to lose and putting my original fears aside, booked both my boyfriend and myself in for an appointment that same week. I do not usually think Tesco provides great customer service. I recently had a debacle with them trying to return a £2 pack of screwdrivers, grr..! ... ...rather informal. When using a Tesco optician, you are aware of the constraints and I did not expect much more than what I got in terms of layout. However, the there is nothing unprofessional or informal about the staff and this is what I found so reassuring. They acted appropriately and with care for thier job, as the professionals it soon became clear they were. I don't know if I was half expecting a shop assistant to be conducting the eye test ...
Bojack 14.06.2009
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Ciao members have rated this review on average: very helpful Review of Tesco Opticians
Advantages: Opening hours Disadvantages: Forced to buy new frames even if you don't need them, long wait, unfriendly staff
I had an appointment with tesco Opticians yesterday and I was quite disappointed. The waiting time was way too long (30 minutes). The staff was unfriendly and the waiting room is just a joke - two chairs between the shopping shelves, so no privacy at all. The test only took seven minutes as the optician was obviously in a hurry because there were five more people waiting outside to be seen. My eyes have unfortunately deteriorated and I had a new ... ...there for. I wouldn't recommend tesco opticians to anyone. Their opening hours are good for people who work but don't fall for it unless you're prepared to wait at their ridiculous waiting room consisting of two chairs on the shampoo aisle after being to work all day. I went to a propper optician today and she said she would fit new light and thin lenses to my frames for 40 pounds without forcing me to buy new ones from her. She was very friendly, ...
ianmabel 23.11.2007
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Ciao members have rated this review on average: helpful Review of Tesco Opticians
Advantages: For basic reading glasses at £20 + free test cant be bad...Bargain Disadvantages: Add ons can work out expensive especially if you want a designer pair
Visited my nearest Tesco Optician to get eyesight checked, drove the 8 miles over when i got there was told by a very unfriendly Coloured Lady that i had to make an appointment, tried to talk to her regards my previous specs from Specsavers and could i just have the lenses changed, she interupted me so just walked away, so i returned the following day and was greeted by 2 friendly assistants, i went in first, my wife followed. After having my eyes ... ...you know i need new glasses'' he then asked me how would i describe my test and the last few lenses he was testing me with, i said it was 20-30% better, he then explained that if i had said 10% then he would of told me to keep my previous ones. If by some chance specsavers offer a free test soon i may take them up on the offer to see what they say. Well 2 days later got txt mess to say glasses were ready, i went over and encountered the Coloured ...
celtic2inter1 02.02.2009
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Ciao members have rated this review on average: helpful Review of Tesco Opticians
Advantages: Great products, convenient, easy to get to Disadvantages: None
I have recently visited Tesco Opticians, I was very pleased with the service I received. The staff were very helpful and friendly and went out of their way to help me. The store was very busy and I still felt that the staff were willing to help me I have had variflocal glasses for the first time and they explained them really well. There were lots of great frames, I felt spoiled for choice.
On the whole I would recommend Tesco Opticians, I liked ...
susie_sue 02.09.2008
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Ciao members have rated this review on average: helpful Review of Tesco Opticians
Advantages: service, prices, friendly staff, convenient Disadvantages: lack of privacy
Excellent service! Great prices!!
Contrary to popular belief, every store is different and you cannot tar everyone with the same brush.
I've been wearing specs since i was 8 and I have been to every high street Opticians and some independents too and the service is never consistent across the board, it all depends on the individual store.
However, based on my experience, I would recommend the Chadwell heath store to anyone living locally. The ... ...again contrary to popular belief, even though it is Tesco, you have to remember the people employed aren't all fresh off the fish counter! The manager and opticians are usually highly qualified and usually recruited from other high street multiples and locums who could be working at any opticians. Personally, I'm delighted with my glasses and I shall be telling everyone I know!
Should have gone to Tesco!.... ...
porty1337 19.08.2008
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Ciao members have rated this review on average: helpful Review of Tesco Opticians
Advantages: Very good price and service Disadvantages: Not the widest range of frames
Being a DandA customer for many years, it was time for a change . I went round to my local Tesco's in Burnley to have my wife's and my eye's tested. The service was very promt and my wife was pleased with the way they delt with her saying that she'd never know an eye test to be more in depth than there. When it came to purchasing the glasses, again the choice though not big was very good, and VERY CHEAP!!! We got four pairs in total, 2x Diesel for ... ...UV and scratch resistant and the same for my wife with Bench and Morgan. The total bill came to £230! I would totally astounded with this I'd normally pay this for one pair for myself. I checked online when I got home and there is no other optician taht come close to this offer, even taking boot danda and specsavers into consideration. Please do not go to the same optician again, try Tesco's it's worth it trust us. ...
patkinson81 11.09.2008
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Ciao members have rated this review on average: helpful Review of Tesco Opticians
Quick review of Tesco Opticians
Tesco Opticians are an eye opener for me. I was initially dubious about going to an opticians in a supermarket, but the offer was a free sight test + 100 clubcard points so I took the plunge. The service was fantastic, the test was one of the most thorough I have ever experienced. I bought 2 pairs of specs,one Armani and one rimless for £140.00 including scratch and glare coatings. The staff were friendly and more than helpful and the manager was very proffesional and saw to the fitting himself. I would reccomend Tesco Opticians Abingdon to anyone in the area. ...
Adele0001 16.10.2008
Ciao members have rated this review on average: helpful Review of Tesco Opticians
Quick review of Tesco Opticians
Terrible service- will never go back!
My second pair had horrible scratches on the frames... I had to leave them at the store to be repaired TWICE- I could not even take them home!
Staff was so pushy: One member admitted that sometimes glasses come into the shop with legs broken off... as to say that I should feel lucky that mine only had scratches.
Also they advertise 2 for 1 on designer pairs, & claimed that I shouldn't be so picky because the second pair was free anway! I didn't come up with the offer, & would have happily paid if it assured me of good quality!
Plus they are too loose- but now I'm dreading having to go back to get them tightened! ...
maherrera 13.06.2008
Ciao members have rated this review on average: helpful Review of Tesco Opticians
Quick review of Tesco Opticians
I ordered two pairs of glasses from Tesco total cost £260. When I went to collect them on a Saturday, an assistant attempted to adjust them to fit me. After about twenty minutes she had made such a mess of them that they would no longer fit in the cases. She told me to come back the following day and there would be an optician in store. When I returned I was told that my glasses had been given to another customer by misake. So someone must have ordered two pairs of Gant frames, one brown one red with tinted frames to my prescription. Right.
I have opted for a refund but only the Manager can process that and he is off sick. Don't use Tesco ...
trenfield 03.06.2008
Ciao members have rated this review on average: helpful Review of Tesco Opticians
Advantages: club card points Disadvantages: bad fitting, bad materials used on lenses, comparitively expensive
Don't Waste Your Hard Earned Cash. I paid £229 for a pair of Titanium Glasses with another pair free ( Tommy Hilfiger frame ).The Titanium frames never fitted properly as the arms were too short. The lense was not polished around the edge - so gave a halo effect, even though they had an anti-glare coating. After 5 adjustments for the frames - they were eventually sent back for the lense edge to be polished - and got lost in the post ! I was able ... ...these arrived two weeks later. I had paid extra for a thin lense and when they arrived they were just flat on the front of the lense, which meant looking either left or right was out of focus - the optician explained this away as some issue with the material used, also the anti-reflective coating was more reflective than my non-coated old pair of glasses ! ...
BullDog_2005 31.12.2007
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Ciao members have rated this review on average: helpful Review of Tesco Opticians
Quick review of Tesco Opticians
Whilst shopping in Tesco near Junction 4 of the M42 I responded to an offer of a free eye test. The test was thorough and within an hour I had bought and paid for two pairs of Varifocals. I was promised a delivery max of two weeks.
Since that date I had reason to ask whether the delivery date could be brought forward for my own medical reasons. This was done and I expected the glasses to arrive Friday 9th/May. I was then called to be told they would arrive on Saturday 10th..then Monday 12th..then Thursday 15th..then Saturday 16th..then Friday 21st.
The cause of any delays would appear to be Galaxy Optical.
Any queries call Nicky Sadler on 0161 942 7700. Good luck ! ...
celloheaven 14.05.2008
Ciao members have rated this review on average: helpful Review of Tesco Opticians
Quick review of Tesco Opticians
A new tesco opticians opened near to us so I decided to use them.They were offering buy one get one free,I was assured that I could have one of the pairs with distance lens and the other with reading.After waiting ten days the glasses arrived but,on trying them on I realised that both pairs were reading glasses.Their excuse was that it was a new store and errors were going to be made.I immediately lost faith in them and asked for a full refund as,in forty years of wearing glasses I have never had to wait ten days and my order was always fullfilled accurately.I say"Back to the old opticians".Let Tesco do what they do best,SELL GROCERIES !!!! ...
borzoi 30.03.2008
Ciao members have rated this review on average: helpful Review of Tesco Opticians
Advantages: Shop Hours Disadvantages: appears lack of warrenty
I purchased my glasses from Tesco Opticians eight months ago and got two pairs which at the time was a good deal. With my occupation I have to have a spare pair in case of damage etc. In the time I have had them I have had to take one pair back as the arm came away from the lens (rimless glasses) this has happened on three occasions. On the third time of return the assistant said she would have to see the acting manager. On my return to see what ...
man999 09.05.2007
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Ciao members have rated this review on average: somewhat helpful Review of Tesco Opticians
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