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The Orange Shop

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Super

Great customer service, cool layout

Trainees *shudders*

-----------------------------------Orange History----------------------------------- Believe it or not, Orange only started up in the UK as a small business in 1994. The idea was simple, to help people communicate all over the world at affordable prices. The company obviously hit the spot as it...

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Not for me

None

Too many to itemise.

I've been 'in the market' for a new mobile phone ever since, well, I read down the list of specifications on the Nokia N95; compared it against my trusty Nokia 2650 flip-phone and... Yeah, it was like comparing a Swiss Army Knife with a teaspoon. This was about three months ago and far from the...

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Super

“Orange? I nearly went red! ”

published 11/04/2012

Simple shop layout.

They try to get you to part with your money.

Having bought a mobile telephone from my local Orange shop (the subject of which is actually in fact another review that some of you may already have looked at but this is me going off on another tangent yet again), I thought that I would just like to write a review ont eh actual experience that...

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Good

One in every town

Well...

I recently purchased one of the Sony Walkman phones the W300i on Orange as it was such a good deal and came with mini speakers worth £30. The phone itself retails for £89.99 and you have to add £10 airtime when you buy. Now before I purchased this phone, I bought, by mistake, a Motorola (which I...

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Excellent

“orange contract”

published 16/06/2004

good service

staff in shop not always aware of all deals provid...

i have been with orange since it first began basically so for approx. 10-12 years i therefore can give no real advice to new customers just starting with orange about initial sign up etc ,as it is in the distant past for me . What i can rave about is orange and how i have been dealt with in these...

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Excellent

“THE FUTURE IS BRIGHT.....”

published 21/11/2003

Good selection of phones

None that I found

My saga of finding a new phone continued yesterday with a brilliant outcome. I've been looking for a Siemens A55 phone on Orange Pay as You go and every shop in London was sold out. Then I had a brainwave! The Orange Shop. I went in my lunch hour yesterday to the Orange Shop just around the...

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Super

“Special offers but beware”

published 15/12/2000

Special Offers

Sneaky lack of information as regards to OVP- "Ora...

Yay scream all you uni and college students, guess what orange shops and certain link stores are offering? Well what is available at the moment is a new sim card with £5 worth of calls in it specifically with cheaper calls and text messages for other orange student sim card owners at your uni...

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Super

Great deals

They dont really want to tell you about all of the...

I went into the Orange shop, concerned about the amount I was spending on my Orange mobile phone. I am on a talkshare plan talk 150 with two phones. This costs me about 45 pounds per month. I was interested in a better deal and an upgrade to my ageing nk702 phones. Great service, and my phones...

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Super

“Excellant advice”

published 06/09/2000

In most locations

None

Having been an Orange subscriber for 5 years now, I suppose I am a little biased. I still find, although they are not the cheapest, that the level of service given by the Orange shops is great, up to the minute and impartial (well, Orange phones anyway). The shops are always clean, and well lit...

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Excellent

“General Orange”

published 04/05/2001

Helpful

none a moment

I personally am on the BT network as my main home network but I have a dual sim holding 3210 of which my other sim is an Orange, what I use as my business sim. I have to recommend Orange in that the service they provide is really good. If anything goes wrong then ring up the help line and its...

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Super

“They don't stock swipe cards”

published 09/08/2004

accessible

stock

Having been an orange pay-as-you-go subscriber for the past 5 years I still believe they have the best all round package, with their offers such as orange out here, now what other service provider offers you 5 free texts a day for the small price of £19.99. However the orange shop is a diferent...

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Not for me

“What a rip Off”

published 08/03/2001

Staff help

Price

There contract phones are well over priced and I have not seen anywhere more expensive. I have purchased three Orange phones in the past and none being from an Orange store. A Phone that you can get Free anywhere else cost £30 pound and upwards from here. The stores may be clean with polite...

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Satisfactory

depends

poor service

I've been on Orange pay as you go for 6 years, not being at first such a big phone user apart from business with personal phone, my personal calls or text are more to meet, etc. However after trying to change personal phones recently on several occasions, i've noticed all the new phones that come...

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Not for me

You can handle the phones ....then leave and buy o...

unhelpful staff, no comeback, do not answer the ph...

I have recently signed a contract through an orange shop and am dismayed to find I have no protection and would have been much better to have puchased on line. To cut a long story short the applications of the phone were misrepresented by the salesperson. I had placed my trust in them and on...

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Not for me

published 08/08/2007

My experience with Orange is: Customer services are impossible to get through to. You get charged for Delivery reports and do not get told about this. You even get charged £3.50 for paying your bill manually. DD is free. The roaming does not work abroad I had to contact them from a normal phone abroad which cost me 15 euros, I had actually told them before going abroad that I was going abroad but they STILL didnt activate it. I want to leave but cannot afford 12 x £35.00. Daphne

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