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Rating Summary

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Community Level 5Simmer

Simmer

The Free Internet, Don't Do It

Advantagessmall price - £99 a year, good technical support

Disadvantagesconstant engaged tones, small cut off times, etc.

"UPDATE 26/7/2002 - When visiting TFI's website today, I've noticed that their service has been offline for over a month. They are in dispute with their telecoms provider (NTL) and it's looking as if it could be going to court. All I can say is, stay well away from this ISP. I signed up for The Free Internet in November 2000, when they were still owned by Excite. At first, I thought that our Internet connection was broken before we had even connected. ..." Read review
18.01.2002

Ciao members have rated this review on average: very helpful

Community Level 8SusanLesley

SusanLesley

I have to change my ISP

AdvantagesLow cost - high service

DisadvantagesIT DOESN'T WORK WITH A CABLE PHONE

"I have to confess that, apart from an occasional problem we have been quite satisfied with the service provided by The Free Internet so it is with a slight regret that we have been forced to change provider. Hopefully our new provider will be even better – look out for the forthcoming opinion! First let me explain our experience of The Free Internet. I left work at the end of January 2000 and started to use the Internet to contact keep ..." Read review
11.11.2000

Ciao members have rated this review on average: very helpful

Community Level 1melblah

melblah

N/A -

AdvantagesN/A

DisadvantagesN/A

"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent in augue mauris, ac placerat nunc. Nam ac risus felis. Donec pellentesque dictum risus, convallis scelerisque elit malesuada sit amet. Nullam venenatis, nunc a tincidunt aliquet, elit purus pellentesque dolor, vel vehicula sem mauris nec arcu. Phasellus non dapibus augue. Nunc ac est vitae urna dignissim iaculis. Praesent varius mollis enim, vel volutpat nunc fermentum ut. Ut rutrum ..." Read review
09.07.2001

Ciao members have rated this review on average: very helpful

Community Level 3Izzy_Lizzy

Izzy_Lizzy

Good riddance

Advantagescheap

Disadvantages1 hour cut off, unreliable, £1/min support line

"Update: TFI are no more. They couldn't even go out of business in style. For over a month they told us our service was unavailable due to a dispute with NTL, and that their lawyers were dealing with it. All prepaid accounts have been taken over by V21, but since they seem equally unreliable, and we were nearly at the end of our prepaid year anyway, we've decided to try our luck with Tiscali instead. I signed up with TheFreeInternet about 15 ..." Read review
14.09.2001

Ciao members have rated this review on average: very helpful

Community Level 2dnh9

dnh9

8 33 per month for 24 7 on TFI

AdvantagesCheaper than most 24/7 providers. Reliable. 56K modem access throughout UK

DisadvantagesOne hour limit per session. Tag line on your e-mails. You must buy one year in advance. Not for commercial use.

""The Free Internet" (TFI for short) is anything but free. They offer a 7 day, 24 hour internet connection which works out at £8.33 per month (all inclusive). This is still cheaper than many of the more high profile providers I've seen. The catch is you are disconnected after one hour on line. But you simply reconnect again. You're also chopped off after 30 minutes if there's been no activity through your modem. Mega downloads lasting longer than ..." Read review
12.05.2001

Ciao members have rated this review on average: very helpful

Community Level 2AcerBen

AcerBen

A good service

AdvantagesIt's FREE

DisadvantagesSometimes difficult to connect

"The Free Internet is a fairly good service really, you pay £90 a year, and get free calls at all times, which I think is the best deal about, at least the best deal with no catches, like having to make a certain amount of local calls a month in order for you to be allowed to use the free internet access. You can have free access 24 hours a day, 365 days a year, all for £90, so really you can’t argue with that, especially if you’re ..." Read review
26.04.2001

Ciao members have rated this review on average: very helpful

Community Level 6alflavor

alflavor

Fast and free internet access

AdvantagesCheap 24/7 access, speedy connections, free email tech support.

Disadvantages1 hour cut offs, no news server at the moment, £1 per min tech support by phone.

"TFI is a one off payment of £89.99 for the first year, and then £89.99 per annum thereafter. I signed up for TFI on a recommendation and I am pleased with the service on the whole. Sign up procedure is a bit long winded, but easy to understand. Once signed up you must use the supplied dialler software to connect, but it does not use up noticeable system resources so that's ok. The speed of the connections given are very fast, much faster than ..." Read review
28.07.2000

Ciao members have rated this review on average: very helpful

Community Level 3SidneyJames

SidneyJames

Freedom has a price. Your Sanity

Advantages24/7 access if you can get connected

Disadvantages1 hour cutoff, poor customer services,erratic connection

"Around New Year I was watching the television, amongst the normal poor seasonal TV and adverts for Furniture and Carpets, one advert caught my eye. This advert was for a company called The Free Internet. It wasn’t a particular flashy or attention grabbing advert and didn’t even have an annoyingly catchy slogan or jingle. The thing that awake me from my post Christmas food and alcohol induced slumber was that it offered something that I ..." Read review
12.08.2001

Ciao members have rated this review on average: very helpful

Community Level 6BJEEE

BJEEE

Going free - only 90 quid

Advantagesonly 90 quid for the whole year

Disadvantagessome server problems

"It was perhaps a bit of a risk I (I mean DAD) was taking in signing up for this. For those of you who don’t know, TFI (the Free Internet) is an ISP with a yearly subscription charge of £89.99 (works out at about 25p a day). For that 90 quid, you get unlimited 24/7 access. It did actually used to be even cheaper at £49.99, but if you compared my old phone bills with that 90 quid, it’s still an amazingly good deal. They request this ..." Read review
03.02.2001

Ciao members have rated this review on average: very helpful

Community Level 5mumagain

mumagain

The Free Internet to a degree

Advantages0800 access to the internet 24/7, supports ISDN

Disadvantages1 hour cut off, no online gaming and video streaming

"After months and months of a promise of 24/7 internet access with my previous isp Eurobell which never started I decided to sign up for The free-internet after seeing the ads on the TV and too much searching on the net for other 24/7 isp's that would allow me to keep my existing phone company (most you had to be a BT customer). At the time of signing up to The free-internet who were in conjunction with the search engine Excite it cost me £50 for ..." Read review
17.04.2001

Ciao members have rated this review on average: very helpful

Community Level 5sam123

sam123

Simply dont bother

Advantagesgives u acess to the net sometimes

Disadvantagessimply not worth it

" Here on ciao we write opinions to inform and hopefully help people about products, I hope in writing this opinion, you will never chose this ISP and in doing so prevent for yourself any hassle. My friend has this ISP, and she had to pay £89.99, though when she did start it was £50. The sever causes her numerous problems, it takes time and awful lot of it to connect to the internet, and that is after you have typed your password in about twenty ..." Read review
26.03.2001

Ciao members have rated this review on average: very helpful

U-TFI-DUN V12, a better improvement

AdvantagesUnmetered ISP, reliable and cheap, V12 provides redials facility!

Disadvantageshourly cut-offs!

"... ~~~~~~~~~~~ For an unmetered ISP, thefreeinternet.com is worth the money, that is if you wish to do multiple clicking of the dial-up icons of course--well not anymore with the new DUN! But, it still provides good value for money! Honestly ;) Enjoy surfing.. (Comments appreciated!) (c)Pakalang ..." Read review
06.12.2000

Ciao members have rated this review on average: very helpful

Community Level 2Biondino

Biondino

Apart from having to dial 20 times...

Advantagesthe more you use it, the cheaper it gets

Disadvantagesdialling up takes forever, 1 hour cut off time

"I have been using TFI since the middle of last year - it appears that the rules have been tweaked somewhat, along with the 80% rise in price. I paid £50, can only connect for an hour at a time, but have no problem using streaming media while online. What I can't do, and I don't know if this is my fault or TFI's (though I have my suspicions) is send email from Outlook Express. So when I do want to email, I have to either use my Yahoo account (far ..." Read review
25.01.2001

Ciao members have rated this review on average: very helpful

Community Level 1yorkie69

yorkie69

It is good and bad at the same time

AdvantagesFree all the time anytime, cheap price

DisadvantagesDisconnects every hour, slow and has to use a dial up program

"This is a service with some very good points and some very bad points. I have signed up and find it great as it offers free calls at anytime I want which is basically my first need, but my second need is speed and they aren't the faster server around to say the least, but I wouldn't say that they were they slowest either. I have an average download speed of around 3k when I am using my 56k modem which isn't something to write home about and if you ..." Read review
05.10.2000

Ciao members have rated this review on average: very helpful

Community Level 5carolinesite

carolinesite

£50? Peanuts!

AdvantagesLess than £1 a week

DisadvantagesCuts off after 1 hour and you cannot upload web files.

"My sister was the first out of our family to jump onto this bandwagon. We had tried them all and we needed to! Our phone bills were banging on our doors and our hubbys were banging on the tables! Although we were using BT for free evenings and weekends we were still using it in the daytime! At near on 4p a minute something drastic had to be done! There were plenty of ISP's full of false promises and are still yet to cough up. The rules and regulations ..." Read review
14.07.2000

Ciao members have rated this review on average: very helpful



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