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Community Level 1tomo1234567

tomo1234567

PAthetic and Threatening

AdvantagesNONE

DisadvantagesBully's, Rip Off Service, Bad Overall Experiance

"My partner ordered some aftershave at the begining of Feb as a valantines gift. Valantines day came and went and numerous emails to the Perfume Emporium got the same response as others who have left feedback here. Firstly, they have 15 working days before they will acknowledge non reciept of goods despite their advertising stating 3-5 days delivery! They then claim to have up to 30 days when you re-contact them after the initial 15 days. In our case ..." Read review
30.03.2009

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Community Level 1Kaan786

Kaan786

AVOID ITS A SCAM WEBSITE

AdvantagesReply to email from Chris.

DisadvantagesDid not receive my perfume or a refund.

"I did not recieve my perfume. Its a fraudulent website.I got a reply from Chris with typical and stupid excuses.The first excuse was that perfume emporium had been posted with Royal Mail and I had to wait eight days before I received my delivery. After that I had to wait another fifteen days as they had lost the item. Then I had to wait as a claim was supposed to have been made to Royal Mail for losing the package.Then I had to wait as an investigation ..." Read review
14.05.2009

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Community Level 1loucas_ste...

loucas_stefani

No Product, No Refund!

AdvantagesCheap Prices

DisadvantagesDoesnt Refund quickly, doesn't deliver, spoils your internet purchasing experience!

"If you want to waste your money then by all means purchase from this company who'll take your money and then two months down the line you'll be stuck with no product and no refund either! They give some excuse about it taking 30 days to refund money under the distance selling regulations! This was nearly 1 month ago and they havent refunded or provided any status updates as to the progress! Save yourself the hassle and buy from a different vendor ..." Read review
04.09.2010

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Community Level 1lthatcham

lthatcham

The Perfume Emporium doesn't send the goods you pay for

AdvantagesI thought it was because they had the perfume in stock!

DisadvantagesIt didn't arrive! And neither did my refund! Dreadful customer support.

"I have never written a review before, but have had a very disappointing experience with the Perfume Emporium, and feel compelled to share this with others as a warning. Having been unable to buy my mum's favourite perfume, Fendi, for a 65th birthday gift from any of the high street retailers, I turned to the internet in desperation. Imagine my delight when I found it in stock at the Perfume Emporium! However, having ordered it on the 27th May 2009, ..." Read review
13.09.2009

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Community Level 13Catlady

3Catlady

The perfume emporium - something smells fishy!!!

AdvantagesNone that I can think of!!

DisadvantagesVERY SUSPECT COMPANY - too much to say re disadvantages than this little box allows!!!

"I so wish I’d read other reviews before placing an order with this dreadful company!! My story is basically the same as others (with the exception of those giving positive reviews which I would have serious doubt of their authenticity!) I placed an order mid-June which I didn’t receive and was initially responded to by this “Chris” person stating how “upset” he was that I hadn’t received my order. He then said that I would have to wait 15 days ..." Read review
16.09.2009

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Community Level 1denzol

denzol

Perfumeemporium uk,stay well clear.

AdvantagesNone

DisadvantagesWaste of time,effort and space.

"Do not go near this site.Reading previous reviews this would appear to be standard practice with them. Having ordered perfume I waited a week before enquiring where it was. Was told it had been dispatched and needed 15 working days to see if Royal Mail could find it. This in actuality turns out to be 21 days.Then told Royal Mail had lost it (this company really has bad luck with Royal Mail) and I would receive a refund. This however would take a further ..." Read review
08.04.2009

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Community Level 1olusix

olusix

PERFUME EMPORIUM SCAM/FRAUD

AdvantagesTHE PERFUME EMPORIUM IS A FRAUDULENT SCAM. YOU WILL LOOSE YOUR MONEY

DisadvantagesTHE PERFUME EMPORIUM IS A FRAUDULENT SCAM. YOU WILL LOOSE YOUR MONEY

"Yippee Hurrayyyyyyyy, Dear All that have been scammed by above named company. This is confirmation that i got my Ł132.06 refund from THE PERFUME EMPORIUM yesterday 20/10/2009. This was made possible because the hosting "www.hostgator.com" company stepped in. To claim your refund please email the hosting company at enclosed email address support@hostgator.com I got in touch with hostgator a few days back and thier response was as swift and effective ..." Read review
15.10.2009

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Community Level 1gatsby1

gatsby1

And another one bites the dust

AdvantagesNone

DisadvantagesCould lose your money, DONT DEAL WITH THEM

"Like most here my experience of this company has been appalling. Ordered first item back in Feb, Never arrived, so wrote to customer support. Chris wrote back saying to wait 15 days. Wrote back said I wouldn't and what a pity because the site had many good perfumes, reasonably priced. I told him I had been ready to recommend the site to family and friends and as my order had gone missing I wouldn't do that now. Suggested he send a replacement of ..." Read review
12.07.2009

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Community Level 1SAUSAGEDOG...

SAUSAGEDOGRED

Too good to be true

AdvantagesExcellent Prices

DisadvantagesTake your money and run

"I ordered some Mont Blanc Perfurme which is generally quite difficult to obtain and was amazed at the price. Needless to say it never arrived, lost in the post like so many other items dispatched from this company. Chris said he was 'upset that Royal Mail still have not delivered' surely something he must now be accustomed to. I strongly suspect that this item was never dispatched. Like so many others I was refused a refund with the insinuation that ..." Read review
27.04.2009

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Community Level 1Raz001

Raz001

The Perfume Emporium (AVOID them!)

AdvantagesNONE !!!

DisadvantagesNo stock, takes your money, keeps you waiting, complete time waster

"AVOID AVOID AVOID !!! Do not use! you have been warned. ONE STAR rating here means VERY POOR. Complete waste of time. Checked website and found good price for Acqua Di Gio by Giorgio Armani for Women 100ml, in stock to buy as present for my wife. 10 days before I had to give her present but still emailed them to confirm stock and Chris said yes. He'll dispatch within 24 hours. No phone number for them but thought I'll order and did. 8 days later, ..." Read review
19.01.2009

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Community Level 1heggantrail

heggantrail

The Perfume Emporium big con

Advantagesnone steer clear

DisadvantagesYour money is removed from your card and you have no chance of receiving the product

"My rights as a customer were violated when the faceless wonder called Chris took monies from my debit card knowing he had no intention of sending the product paid for! There are two reviews on this site who are praising this company why? In my opinion they are connected to the fraudster. Despite numerous emails I have not had a reply, strangely enough when I enquired about the despatch of the perfume which was Kenzo Jungle, I received an email from ..." Read review
09.05.2009

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Community Level 1blingrich

Quick review of Theperfumeemporium.co.uk

"Terrible Terrible Place. DO not buy from here under pain of death!!! They don't send the product, they don't reply to your emails. You can't call them. Worst online purchase I've ever made. I have sent an email to both Trading Standards and BBC Watchdog about them. I buy stuff online, al the time and have never had such an issue with anyone else. I hope they get shut down. I'm only giving them 1 star because thats the minimum you can give.
18.12.2008

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Community Level 1sdidcot

sdidcot

Awesome website, will buy from again, A+++

AdvantagesPrices and delivery

DisadvantagesNone

"Awesome website. Placed my order on the 2nd March, received today (3rd). Now that's fast. Did not have to contact support so I cannot comment on that but I am very happy and will no doubt shop again. I also found the prices to be cheap and competitive and they seem to stock a lot of discontinued stuff. I will be recommending this website to all the colleagues at my office who buy lots of perfume. Wonder if I'll get future discounts for that?? LOL Oh ..." Read review
03.03.2009

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Community Level 1der_kleine...

Quick review of Theperfumeemporium.co.uk

"I ordered 30 September, apparently dispatched 1 October 1st Class recorded - now 15 October and still nothing arrived. Refuses to send replacement until 15 working days have passed and he can claim loss with Royal Mail. According to reviews on a similar retail review site, this has happened so often it makes me think that this is more than coincidence. Can Royal Mail lose so many items from the same retailer in such a short period? I would personally not recommend buying from this site.
15.10.2008

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Community Level 1piemagico

piemagico

AVOID - scam web site

AdvantagesNone

DisadvantagesIt's a fraud

"I can only repeat others' messages that this is a SCAM WEB SITE. Do not use this business. The process is that the proprietor ("Chris") states that the item has been posted, but of course it has not been. The item is then "lost by Royal Mail", so and Chris asks you to wait for the item to arrive. Only after this period will he consider offering a refund. Even then, he insists you wait 30 days. After the 30 days, the refund has not arrived, and only ..." Read review
01.08.2009

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