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User Reviews

for Vanquis Credit Card

Rating Summary based on 48 reviews

  • 5 Stars
    9
  • 4 Stars
    7
  • 3 Stars
    8
  • 2 Stars
    2
  • 1 Star
    22

Detailed rating

  • Additional Charges
  • Competitiveness of APR
  • Ease of Application
  • Product package
  • Quality of Customer Service
  • 1.8
  • 1.2
  • 4.1
  • 2.4
  • 2.9

Review attribute filters

Previous page Next page Page 2 of 5 | 11 to 20 out of 48 Review(s)
  • 14 of 15 Ciao users found the following review helpful
    Picture of YorkshireGary

    YorkshireGary

    User recommends the product

    Advantages Advantages Excellent customer service, available to people with poor credit ratings.

    Disadvantages Disadvantages High APR.

    I have recently acquired a Vanquis Visa card and would recommend it to anyone. This card is aimed at those with a poor credit rating who may be turned down by other lenders. Obviously the increased chance of acceptance comes at a price....this being a high APR (anything from 29.9 % to 64.9%) and an annual fee of £10 for the Visa Electron Card and £19 for the Classic Visa card. Depending on your situation you may be offered one of two cards. First is the Visa Electron which seems to be the bottom-of-the-rung 'starter credit card'. The credit limit on this ranges from £100 - £250. The other ... more
  • 25 of 25 Ciao users found the following review helpful
    1 Star Quick review of Vanquis Credit Card by Gillian42 04/10/2007
    I've had a Vanquis credit card for 6 months now. Up until last month I was paying the account off in full. I had a particularly large bill to pay and so managed to clear only half of my balance. This happened to coincide with the loss of my wallet and having to request a new card. My latest statement showed a 'balance transfer' i.e. from the original card to the new one, and I have been charged interest on the full amount of this 'transfer'. I'm awaiting the result of my complaint and fully intend to take it to the ... more
  • 10 of 11 Ciao users found the following review helpful
    Picture of kinetix63

    kinetix63

    User recommends the product

    Advantages Advantages Great if you have a very poor credit history, or none at all

    Disadvantages Disadvantages Extremely high APR

    It was about 6 months ago now that i received a mailshot from Vanquis, offering a credit card for those with poor credit history, or none at all. Having suffered from VERY bad adverse credit in the past (and, in fact, is still haunting me to this day despite it all now being paid!), I decided to apply, despite every major credit card institution turning me down. About a week after I sent the application, I received a telephone call from them to go through the remainder of the application process. The gentleman was very friendly, and talked me through all the terms and conditions. He was very ... more
  • 5 of 6 Ciao users found the following review helpful
    Picture of ashansell

    ashansell

    User recommends the product

    Advantages Advantages easy application, good customer service

    Disadvantages Disadvantages no internet banking, high interest rates and long awaited decision

    I applied for this card online when i realised that my credit score wasnt looking too good and was advised to open a credit card account and make all payments on time. This was to increase my credit score when lenders see a good clean payment history. I applied on the vanquis credit card application on their website. The application is simple enough and took about 10 minutes. Once i had submitted i was told online that all checks were done and i would be advised via email the decision. I waited a few days and still i had not received anything from them. I then received an email from vanquis ... more
  • 12 of 15 Ciao users found the following review helpful
    Picture of Merlou

    Merlou

    1 Star large payments 21/07/2005
    User doesn't recommend the product

    Advantages Advantages credit for people without credit history

    Disadvantages Disadvantages very vaque advice and curious loopholes

    I have had a Vanquis card for only a few months and was using it to build a credit history. I do not want to incur interest and so I pay off the balance every month. Last month I was going on holiday and decided to take the card with me for emergencies. I rang them to make sure my payment would be cleared in time and was advised that yes it would be without any problem. However, when on holiday I found I could not use the card. On return i rang them to find that despite the payment being with them for ten days it had not cleared on to my account and was advised this is normal practice with ... more
  • 4 of 5 Ciao users found the following review helpful
    Picture of richardorford

    richardorford

    User recommends the product

    Advantages Advantages Easy to get accepted, helpful for credit rebuild or repair.

    Disadvantages Disadvantages Very high APR

    As you've probably gathered, this card is for people who either have no credit history or a poor history. It's relatively easy to get accepted with this card, however, the APR is extortionately high at an average of 39.9%. I'm ashamed to admit I did have credit problems a while ago when I was a spendaholic but I've now learned from them. Provided you keep within your credit limit and make payments on time then customer services and generally very helpful. I forgot my PIN number once (which was rather embarrassing as I was in a shop at the time). I telephoned customer services and a new PIN ... more
  • 5 of 7 Ciao users found the following review helpful
    Picture of snugglepug7888

    snugglepug7888

    User recommends the product

    Advantages Advantages people with terrible credit ratings can still get this card

    Disadvantages Disadvantages the limit will be low

    This is the only credit card I could get due to having the world's worst credit rating. Vanquis offered me a £150 limit which I wasnt very impressed with but I can see why they wouldnt want to offer me anymore until I had proven to them that I could manage it and not get into even further debt. The purpose of this card is to help people with bad credit ratings rebuild their credit AS LONG as you pay all/most of it off every month. The interest rates work out at about £10 for every £30 I spend on the card which is pretty high but seeing as my limit is £150 it's not going to really be an issue ... more
  • 10 of 14 Ciao users found the following review helpful
    Picture of danniell

    danniell

    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages everything

    this has to be the worst credit card i have ever had and there have been a few, This company decides your interest rate according to your annual house hold income, the lower your house hold income the more interest they charge you as this means that you are the most likely customers to use the card so earn them the most money. There are no interest free terms with this card and no money back scheem like with other lenders. Repayments work ot at £50 a month on a £1000 balance and you will pay £39 in interest if you are put in there highest interest category like we were. There is a cheque ... more
  • 8 of 9 Ciao users found the following review helpful
    Picture of Flossy_Sheep

    Flossy_Sheep

    User doesn't recommend the product

    Advantages Advantages Easy to get accepted

    Disadvantages Disadvantages POOR CUSTOMER SERVICE, High APR

    After joining Vanquis due to a poor credit history after being a student, I first thought that they were a pretty good company. I paid my account in full each month and my credit rating quickly improved. However during my Christmas statement I decided to make the minium payment and clear the balance in January. If you decide to do the same, I'd advise you NOT TO. I paid the min amount as advised by the statement. HOWEVER, Vanquis decided that the min amount wasn't enough in comparison to the charges on my account and stop me from going over my limit - which in turn placedplaced charges onto my ... more
  • 5 of 7 Ciao users found the following review helpful
    Picture of vanquisvanquished

    vanquisvanquished

    1 Star Vanquis Bank 09/02/2009
    User doesn't recommend the product

    Advantages Advantages Can' think of any

    Disadvantages Disadvantages Too many to mention

    Have had no end of problems with their administration - direct debits have failed their end, they have lost three successive cheques only for all three to appear and be cashed on the same day - all the time sending letters, phonecalls demanding payments. Most recently, I have had a very dodgy phonecall from one of their reps about my "bank account" - I do not have a bank account with them! Nor would I! I'm also concerned that the rep did not state their name at the start. Fair enough this card is fine for those trying to rebuild their credit reference, but for any other reason I would give ... more
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