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Tariffs & Charges
Range of services (e.g. voicemail, messaging)
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Quick reviews (1)

1-15 of 159 reviews Show most helpful reviews first Newest first

 

Community Level 4antsss

antsss

Versatile, and very very cheap

AdvantagesCheap on-net and landline calls, cheap on-net texts, great customer service

DisadvantagesNo MMS, no GPRS, no photo messaging, no cost benefit cross-network

"...I went to my local Virgin shop to check out their phones. In those days, Virgin shops stocked a lot more refurbished handsets than they do now, so I actually got a Philips Savvy for £25 with calling credit and SIM included. I only switched away from Virgin when I made new friends who all had mobiles and were mostly on the Orange network (as it's cheaper to call on your own network than to call 'cross network' mobiles). Even though I have stayed ..." Read review
07.01.2004

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Community Level 2graham.m.c...

graham.m.carr

Voted one of the best around

AdvantagesEverything

Disadvantagesnone

"Virgin Mobile is quite a new network and recently it has been voted one of the best networks around...I can see why! I have a Nokia 3210 which orginally cost me £89.99 but I had to buy a Service Pack on top of that for £10 to get the phone started. The SIM card was part of the service pack which include Virgin Mobile Guide, registration card,v.personal cards which allow you to hand out your number by a card and £5 free calls so really it's only ..." Read review
18.03.2001

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Community Level 1radish84

radish84

Virgin Mobile

Advantagesgood tarrifs, free voicemail

Disadvantagesnone really

"...pack. The cheapest deal was Virgin Mobile, which cost only 10 pounds including 5 pounds free airtime. It was simple to use, with pay as you go, with no extra charges, line rental, contract, etc. I'm happy with this service, although I have nothing to compare it to as I only arrived in the UK. There are many features I like about the Virgin network : - texts are cheap, only 3p to other virgin users, or other networks is 10p - Its free to pick ..." Read review
13.10.2003

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Community Level 4Ariel

Ariel

Virgin fan.

Advantagesno line rental, simple call charge structure

Disadvantagescharges for 0800 numbers

"I hold Virgin responsible for the mobile phone infiltrating my life to a point where I wouldn't ' be without one now! In an arena where there is so much hype and small print, I found the Virgin service clear, comprehensive, and good value for money. You buy your phone out right, there's no line rental to pay, and your call charges are calculated in a fairly transparent way - 15p pre minute for the first 5 mins, and then 5p per minute thereafter ..." Read review
02.07.2001

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Community Level 4flossy

flossy

Nice and cheap!

Advantagescheapish calls, no expiry date on vouchers

Disadvantagesphones are expensive

"I decided to change to Virgin after getting a bit fed up with paying 50p per minute with BTCellnet. The phone did seem quite expensive to buy but I think that it was well worth it. The calls are now 15p a minute for the first five minutes and then 5p there after which is brilliant. Another good thing is that the vouchers dont have an expiry date on them and you dont have to pay any other charges (such as service charges). The vouchers are now readily ..." Read review
31.08.2000

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Community Level 1sam_salsbury

sam_salsbury

YAY! FINALLY A GOOD SERVICE!!!

Advantagescheap, loads of extras, simple

DisadvantagesNONE AT ALL!

"...OFF!! HOORAY FOR RICHARD BRANSON! yes, virgin mobile is very good and the prices are nice and simple : the vouchers never expire you pay 15p for the 1st five minutes of calls you make everyday after the 1st five minutes, all your calls for the rest of the day are just 5P A MINUTE!!! :-) very good indeed! that is it - those are the prices! nothing more to learn! with this simplicity though also comes ALOT of extras! you have 'virgin radio' ..." Read review
10.08.2000

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Community Level 5pauljm

pauljm

Virtually virginal

AdvantagesRelatively simple cost structure and no monthly rental for contract customers

DisadvantagesNot necessarily the best deal for all

"Virgin Mobile launched itself with great fanfare as Britain’s first virtual mobile network. What does that mean and should you care? Virgin Mobile is jointly owned by Virgin and One2One. It calls itself a ‘virtual’ network because it owns no physical network structure and actually operates over One2One’s mobile system. Despite the publicity, what it amounts to is an air time reseller with some added bells and whistles. In the UK mobile contracts ..." Read review
05.04.2001

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Community Level 5Deenie

Deenie

I intend to stick with Virgin

AdvantagesGood call charges, great Customer Service

DisadvantagesMore choice of mobiles needed, no call-diverting feature available

"...Nokia 3210 Pay-as-you-go package from Virgin over a year ago and can safely say that i have not had any problems with it. Of course you get bad network coverage at times (as you do with all networks) but this is not the fault of Virgin themselves. As most people know, Virgin operates on a One2One network. So why not join One2One on a Pay-as-you-go package?? Well at the time I bought mine Virgin were offering a much better deal. I have found the Customer ..." Read review
24.12.2000

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Community Level 4opinion-ma...

opinion-maker

v3688 refurb problems

AdvantagesVERY Tiny

DisadvantagesVERY Tiny

"...has a display of refurbished Virgin Mobiles, the particular model I was interested was the Motorola V3688 which currently has one of the lowest SAR figures, but is difficult to get new as it has been replaced by the V3690. reference: http://www.cellular.co.za/health/radiation_gsm_phone_a-to-z.htm The V3690 which incidently has a higher SAR figure reference: http://www.carphonewarehouse.com/NASApp/commerce/gben-kb-KBDisplay?LOCATION=MAIN.UK.INTERNET.KB.HEALTH.HEALTH#sarupdt My ..." Read review
13.01.2001

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Community Level 2malison

malison

3p per text

Advantagescheap text messages

Disadvantagesnone

"virgin pay as you go is the best one ive had yet, ive been with them for 18 months with no hassle. ****************************************************** TEXT MESSAGES Virgin text messages are really cheap. On the 1st may this year, Virgin changed the prices of texts that you send to other Virgin mobiles, they cut it from 10p to 3p. To send a text to other networks it still costs 10p. PICTURE MESSAGES When i first started using Virgin ..." Read review
21.05.2003

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Community Level 1Gristwooda

Gristwooda

Finally, a company that cares!

AdvantagesCheap calls

DisadvantagesNone

"The name Virgin says a lot, everything that has Virgin in front of it that I have ever had has been excellent (exceptfor Virgin Cola.) Virgin don't offer you free phones or free calls. The rates are simple, you pay for your phone (these start from £39.99) and the call rates are 15 minutes for the first 5 minutes and 5p for every minute after that. The customer care is excellent, you are not put on hold you get through straight away and topping up ..." Read review
17.08.2000

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Community Level 4womble

womble

The Newest Network

AdvantagesGood allround service, quite cheap

Disadvantagesnetwork coverage isn't the best.

"Virgin is the newest entrant to the mobile network market, so what can it offer over and above it's competitors? Well, it's hard to pin down exactly. For a start, Virgin use the One2One network and buy the bandwidth from them, so if you are unable to get a good reception with One2One, you are unlikely to fare better with Virgin. Virgin only offer a pay-as-you-go service, although it is possible to set up a direct debit for as little as £10 a month, ..." Read review
11.02.2001

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Community Level 1N1ck

N1ck

Losing my Virginity with Virgin Mobile

AdvantagesCheap for a Pay as you go network, good customer service

DisadvantagesPoor selection of packages

"...was an early adopter of Virgin Mobile, buying the Philips Savvy phone over 2 years ago. The billing charges were simple. 15p a minute for the first 5 minutes, 5p a minute thereafter. 0800, and 0500 numbers were free to call (Virgin was the only network to offer this). Since then, the basic structure of the service has not changed. You can still not choose to pay line rental. 0800 and 0500 calls are now charged at the local rate. Pay as you Go is ..." Read review
20.03.2002

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Community Level 4Trev1000

Trev1000

Noticeable Virginity

AdvantagesDaytime peak calls are cheap.

DisadvantagesOverall packages work out expensive.

"...to someone else, but being Virgin Branson, although quite a clever personality, it's still the greed element that drives him. Young and sweet, Virgin phones hit the market in 1999, and since then ( from all the stories I've heard ), have become the best and the cheapest network about! ( Time for Churchill perhaps? ), Oh, no-no-no-no!!! They're not cheap at all, and as for being best, I don't think so. Quick Tariff Comparison for the average ..." Read review
07.05.2001

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Community Level 1ksherwood

ksherwood

Virgin International Use

Advantages

Disadvantages

"...place, but I found the Virgin staff most helpful. I have just return from Holland and had no problems in using the phone, and would reccommend one give consideration to Virgin if seeking a pay as you go moblie with international roaming. I am yet to receive my last statement, and thus do not know the cost of the calls I made in Holland, but the service worked perfectly. ..." Read review
30.09.2000

Ciao members have rated this review on average: very helpful



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