Advantages: cheap and comprehensive, with dedicated VW technicians and VW parts Disadvantages: The wait was a little long
Do you own a Volkswagen car? Then why not treat yourself to some exclusive, luxury car breakdown cover. Volkswagen Emergency Assistance is for people who own a VW car only, and it gives you the full breakdown treatment for a knockdown price of £75 a year, which is considerably cheaper than the other organizations in the market. This becmes even cheaper if you opt for 2 years cover in one go. You get the full treatment that you would expect from the ... ...1. Dedicated VW fleet with trained personnel and diagnostic equipment, using all VW approved parts which will not invalidate your warranty. 2. If the breakdown cannot be fixed on the roadside, the car will be transported to your home or a destination of your choice. The car will then be taken to a VW dealer. 3.Hotel accommodation for you and passengers can be arranged. 4. Legal advice available. 5. Replacement car for up to 2 days. 6. Hot drinks ...
peppermint 05.07.2001
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Ciao members have rated this review on average: very helpful Review of Volkswagen Emergency Assistance
Advantages: Helpful, quick Disadvantages: None that I know
...long ago I bought another Volkswagen Bora. Included in the sale was a years free service / warranty and 1 year with Volkswagen Emergency assistance.
At the time I was not to bothered about the Emergency Assistance as I was already a member of the AA.
Not caring I paid up, took the car and went home.
About 6 months later I made the drive to my parents house. On returning I noticed a petrol / oil mark in the drive. Shortly after I also noticed that ... ...40 mile journey.
On closer inspection I found that the fuel filter had sprung a leak. Ahhhhh, and was still leaking on the drive.
I decided to phone the AA but then remembered I had cancelled my Home start as I thought it was to expensive. I then remembered that little silver VW Emergency card. On phoning VW assistance you are greeted by a friendly service asking you the usual details of when, where and why. I explained the problem and that I was ...
skrg28 29.10.2005
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Ciao members have rated this review on average: helpful Review of Volkswagen Emergency Assistance
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Quick review of Volkswagen Emergency Assistance
IN 2004 I BOUGHT A £22'000 VW T4 TRANSPORTER FROM CARLAND IN ENFIELD, NORTH LONDON. I HAD LOTS OF PROBLEMS WITH THE FUEL SYSTEM. I TRAVELLED FROM ENFIELD TO BRISTOL AND BACK AGAIN ON A FULL TANK. IT DRANK THE WHOLE LOT. VW ASSISTANCE WAS ON HAND TO HELP ME OUT ON EVERY OCCASSION AND RECOVERED THE VAN TO THE DEALERSHIP AND ORGANISED A COURTESY CAR. I COULD NOT FAULT THE SERVICE I GOT. GOOD WORK GUYS KEEP UP THE GOOD WORK. ...
SKORPION1981 20.05.2007
Ciao members have rated this review on average: helpful Review of Volkswagen Emergency Assistance
Advantages: Highly skilled, dedicated to VW. Excellent service! Disadvantages: none!
I purchased a VW Golf in 2002. At the time, I was not aware that it came with the "VW Assistance", VW's very own AA type service. Anyway on a long journey, one of the warning lights came on so I reached for the manual! From the manual, I discovered I could call VW assistance. Within the hour, a dedicated VW technician arrived, and within 1minute diagnosed the problem. Being dedicated to VW, he had seen the problem before so diagnosis did not take ... ...spare part and within 5 minutes I was on my way!
The second time, another warning light appeared (the boot light), and the alarm would start ringing intermittently. I called VW assistance again, and yet again withint the hour a technician arrived who diagnosed the problem without removing the casing, apparently another common fault on my type of car.. The lock required changing, but he did not have a lock on board. He disconnnected the sensor to ...
mikeisaacs 21.02.2004
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Ciao members have rated this review on average: helpful Review of Volkswagen Emergency Assistance
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