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User Reviews

for Warranty Wise

Rating Summary based on 73 reviews

  • 5 Stars
    52
  • 4 Stars
    6
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Star
    14

Detailed rating

  • Competitiveness of APR
  • Comprehensiveness of range of products
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • 3.6
  • 4.0
  • 4.2
  • 4.0
  • 4.0
Previous page Next page Page 1 of 8 | 1 to 10 out of 73 Review(s)
  • 0 of 0 Ciao users found the following review helpful
    Picture of APTB

    Level 1 APTB

    Member since 26/08/2012

    Reviews written: 1

    Advantages Advantages Very helpful customer services in guiding me through the claim procedure.

    Disadvantages Disadvantages Wasn't aware that it is better to ring and ask rather than reading the terms of eligibility.

    I have spent a long time being disillusioned with various dealings with the motor trade in general and following the break down of my air conditioning I assumed that dealing with Warranty Wise would be no different to my past experiences with other companies. I was amazed by the response I received from Warranty Wise where the people that dealt with me were courteous, helpful and quick to reply and paid out the full amount of my claim for repair. I was extremely worried that the terms of eligibility would exclude me from making a claim as it seemed that there were so many 'get out ' clauses ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of ChrisB47

    Level 1 ChrisB47

    Member since 08/08/2012

    Reviews written: 1

    5 Stars Great Service 08/08/2012

    Advantages Advantages Easy to select the cover you want. No lead-in time before policy is effective.

    Disadvantages Disadvantages From my one experience so far I have no negative aspects to report.

    I decided to take out an after-market car warranty on my four year old Mercedes-Benz C320 CDI & after researching a few companies I settled on Warrantywise & opted for their premium package in April 2012. Not long after the policy was in place I had a non-starting issue with the vehicle that culminated in it requiring a new engine control unit. Fortunately I had taken out the Warrantywise cover & the dealership that had my car liased directly with them. The necessary parts, labour & repair costs were fully covered save for my policy excess & a small amount of additional labour costs, (you can ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of 977chy

    Level 1 977chy

    Member since 09/04/2012

    Reviews written: 1

    Advantages Advantages Cheaper than the manufacturers warranty

    Disadvantages Disadvantages no email correspondance / claims

    I have on an occassion had to claim under my warrantywise policy , the claims handler was very speed , he dealt with everything swiftly , the paperwork was with me soon after , and the claim was settled very speedily , my only comment is that maybe in the near future the claims form may be forwarded by email , and correspondance also . But other than that it was very professionally handled , and yes , no weasel words , just like Quentin says . Definately going to stay with them on renewal . I chose the top of the range policy , this was exceeding the manufacturers extra care warranty , but it ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of jimmyd.e.m

    jimmyd.e.m

    5 Stars Car warranty 04/03/2012

    Advantages Advantages Smooth running and everything is covered

    Disadvantages Disadvantages None that come to mind.

    From my point of view I was very dubious about taking out a warranty for the car that I had just bought as it would meaning laying out more money and they are not normally worth the paper there written on. .After I read several reviews and speaking with the representative on the phone Warranty Wise did seem to instil some confidence back. The form was simple to fill in and there didn't seem to be any small print which in my opinion you would get with other company's. From beginning to end it was a very smooth running operation. The amount I was claiming for was a lot more than my initial out ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of isobelcalling

    isobelcalling

    Advantages Advantages Customer Services Manager superb and as helpful as able in the circumstances

    Disadvantages Disadvantages Offer capable of different interpretation as to offering being provided

    Although the insurance policy under which we conduct business is in my husband’s name, I write in answer to your invitation to comment on our recent experiences vis-à-vis claims against our Warrantywise warranty in regard to our vehicle - a Vauxhall Meriva, Reg. No: RY 04 WUW. As my husband is disabled, I handle our administrative matters, and to date, our experiences have not been entirely happy ones, so a bit of background information could well prove helpful. Our warranty insurance background began as initial members of the MotorEasy warranty scheme when it was first introduced jointly by ... more
  • 2 of 3 Ciao users found the following review helpful
    Picture of nylon6

    nylon6

    User recommends the product

    Advantages Advantages Peace of mind and hassle free service

    Disadvantages Disadvantages None

    In 35 years of driving this was the first car I`d bought with a 12 months warranty. The Warranty Wise booklet read very well and the Premium Protection cover seemed quit comprehensive, but you always feel there will be some problem if you need to claim. Six months after purchasing the car (a 9 year old low mileage BMW) it developed a serious oil leak from the Auto box oil cooler.I took the car to my local garage where they confirmed the problem.Contacted Warranty Wise giving them the information and the garage details,the appropriate forms were sent out,filled in and returned and within the ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of garswood1954

    garswood1954

    Advantages Advantages Excellent and efficient service.

    Disadvantages Disadvantages None

    A Warranty that lives up to its name!Since my review of 2010, I've had reason to use the warranty on two other occasions. Last year, my car broke down and the main dealership (Vauxhall) declared that the ECU had failed. Despite my protestations that I considered this unlikely as it had only been replaced the previous year (by another Vauxhall dealership) they maintained that this was the reason for the fault. Warranty Wise challenged this (supported by my own comments) and the vehicle was off the road for over 5 weeks. This was really due to the main dealership insisting on their original ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of garswood1234

    garswood1234

    User recommends the product

    Advantages Advantages Simple, no-nonsense comprehensive cover and a number of payment options.

    Disadvantages Disadvantages None

    I have owned a Vauxhall Vectra since new and being a high mileage driver (and it is not a fleet car) my manufacturer's warranty expired well before the vehicle was 3 years old. Because of the high mileage and the need to ensure that my vehicle was always roadworthy, I reviewed a number of warranty companies, including the manufacturer's extended warranty but the miles I cover meant that it was unsuitable, and sought views from a number colleagues and was 'warned off' some other companies who promised everything and then delivered very little. I eventually chose Warranty Wise (which is fronted ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of bazza6

    bazza6

    User recommends the product

    Advantages Advantages Fair and speedy handling. Staff easy to talk to.

    Disadvantages Disadvantages None that I have come across

    I am a new member and had a wheel bearing problem only a few weeks in to the warranty. I had the work completed immediately as I needed the car back urgently as I was going on holiday and I was'nt sure, in any event, if the problem was covered. I contacted WW and left matters with them. Sometime later I had not heard anything and contacted WW again. They had been awaiting info from the garage which had not been forthcoming. I was asked if the work had been completed and I confirmed it had whereupon I was told to send the account and they would give me a decision. The WW girl even had to help ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of johndlellis

    johndlellis

    User doesn't recommend the product

    Advantages Advantages Absolutely none in my opinion

    Disadvantages Disadvantages Highly expensive worthless policy, impossible to contact

    Having bought a relatively expensive sports car I looked into the possibility of a used car warranty. The only company which I found offered cover for my vehicle was Warrantywise. Having heard of Quentin Willson, who was (and still is) endorsing these policies, I asked for details. Although the premium was steep, £1800 per annum, I was convinced by the sales people that it was good value, covering me for claims of up to £5000 a time up to a maximum of £50000 with no mileage limitations. I was informed that all mechanical and electrical problems would be covered and, having just shelled out ... more
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