Warranty Wise

Very poor service .Do not buy a car with this warranty or a warranty with this company . After an engine component failed i tried calling over 20 times and could never get through and just got their awnsering machine . They ask you to get a valuation of the work but not to get it done till they have approved it but as they are uncontactable you can not get authorisation . I managed to get an assesment form sent to the garage after bombarding them with emails but they never paid and human contact with them is impossible . ...

gilkeith 13.09.2008 (07.09.2008)
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Review of Warranty Wise

Rip off dont go there! They have rubbish customer service skills, One telephone line, and will try their best not to pay you for any claims that you have had. Warranty Direct seem to be more professional. ...

devdulai 15.10.2007
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Review of Warranty Wise

In my 27 years of working in the motor industry I have never come across a warranty company that creates so many hurdles & uses delaying methods you just cannot imagine. I even had a claim that was rejected when the claim was 100% good. They just say NO & you cannot reason with them. THEY JUST TAKE THE MONEY FOR THE POLICY & GIVE NO CUSTOMER SERVICE. Stay away from this company if you value your sanity. ...

BVMDAN 12.12.2008 (09.12.2008)
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Review of Warranty Wise

Warrantywise has been taken over by the ex Top Gear presenter Quentin Willson and things are really good. I have never had a better warranty, new gearbox paid for direct to main dealer (£2700) and no problems with claiming process. I even got an email from the great man himself who said I could contact him if I ever had any problems. ...

Joeseph90 08.02.2009
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Review of Warranty Wise

...i had taken out a warranty with warrantywise! I booked online which was quick and easy, i called up and spoke to the sales department to make sure everything was ok with the booking and everything had gone through fine. A few months down the line i needed to make a claim, what a pleasant surprise i had with the simplicity of the claims process. Such helpful and friendly staff and a cheque posted the week after the work was carried out! Great value ...

rickster1980 06.10.2009 · Read full review
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Review of Warranty Wise

...so wanted to surrender the warranty for refund on remaining time. Eventually they paid the claim. I'd returned the policy document but got a call saying i had to return the policy booklet (identical to the one you can read on their website.) I asked why; "because it's in the terms and conditions." They then did not pay the £150 refund because I'd had a claim. Claim was £57: be nice if they'd said don't claim your refunds worth more. SUMMARY: just ...

henryp 27.06.2009 · Read full review
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Review of Warranty Wise

great experience. called me back straight away. sorted it all out with garage and faxed everything same day for me to sign. cheque sent out in a week. would recomend to anyone. ...

annt103 07.10.2008
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Review of Warranty Wise

Very poor customer service. Just interested in taking money and sending out a policy full of small print which makes sure you cannot claim virtually anything. It was a disaster from the start. Policy received was short of what was agreed on the phone. Due to clerical errors all together no less than 4 copies of the policy were received by me. After paying more that £ 320 for a years cover and writing off the car after eight months I wasnt even able ...
...the policy') or even transfer the remainder on to the new car unless I agreed to sign a contract for another 12 months + pay £30 admin fee for the priviledge. ie: I had no choice but forget the outstanding balance. Very slow at responding to email (probably as it involved paying out money). Won't touch them with a barge pole and would advice others to be very careful! Had cover with "Warranty Direct" a few years ago and can recommend them very ...

Bagofspanners 08.11.2008 · Read full review
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Review of Warranty Wise