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Community Level 1mrshoneyman

mrshoneyman

Poor customer service, samples not worthwhile

AdvantagesQuick service

DisadvantagesWood samples bear no relation to what you get

"I ordered several samples of wooden slats for venetian blind. Carefully chose the shade I wanted. So far so good. The blind turned up when they said it would a week later. This is where problems started. The blind had been made in a shade that wasn't the one i ordered. 1st customer 'service' person told me that perhaps the wrong label had been put on the sample. Said he'd send more samples. They arrived. But I've still not got the blind I want. ..." Read review
14.07.2006

Ciao members have rated this review on average: helpful

BEWARE OF WEB BLINDS - they are unhelpful & inflexible

Advantagesgood products

Disadvantagesvery rigid unhelpful customer relations & returns policy

"We have recently placed a third order with Web Blinds. The first two were fine BECAUSE we had no issues with them. The third order was supplied in the 'wrong' width fitting. We were apparently told on the phone that we had ordered 'the standard 89mm' when our order was read back to us. As we have previously received the correct size for us (127mm) we missed that information apparently given. WEB BLINDS are totally inflexible about returns (they do ..." Read review
29.05.2012

Ciao members have rated this review on average: somewhat helpful

Selling Dangerous Venetian Blinds

AdvantagesNONE

DisadvantagesThe excess cord on this product risks hanging a child or a pet.

"I ordered some venetian blinds with a 'drop' length of 2' 9". Realised when the order arrived that when blinds are in the 'up' position, the length of the pulley cords is a total of 6' 3"! 2" 9' for the recess they will fit into, PLUS an additional 3' 6" dangling WAY past the bottom of the recess. PERFECT IF ONE WANTS TO RISK HANGING A CHILD OR A PET!!!** In my opinion this company are selling a downright dangerous product. Their response ..." Read review
16.10.2012

Ciao members have rated this review on average: somewhat helpful



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