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User Reviews

for Wiggle.co.uk

Rating Summary based on 43 reviews

  • 5 Stars
    14
  • 4 Stars
    3
  • 3 Stars
    1
  • 2 Stars
    6
  • 1 Star
    19

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 2.4
  • 1.8
  • 3.0
  • 3.2
  • 3.4

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Previous page Next page Page 1 of 5 | 1 to 10 out of 43 Review(s)
  • 51 of 52 Ciao users found the following review helpful
    Picture of thecatsmother

    thecatsmother

    User recommends the product

    Advantages Advantages competetive prices, good returns policy, great variety, everything you need under one site

    Disadvantages Disadvantages not always the cheapest for everything, relying on the post

    Wiggle.co.uk is a great resource for any cyclist, whether you are the down and dirty offroad type, a road racer, or a commuter. This online shop carries everything from cycle components and frames (though not complete bikes) to clothing, shoes, hydration systems, protective gear, panniers, lighting systems, odometers, tools, workstands .. well, you name it, and if it's bike related they will sell it to you securely through their SSL encrypted server. They even have Which Web Trader approval, with the logo displayed reassuringly on the first page of the site. *** THE SITE *** The website is ... more
  • 25 of 25 Ciao users found the following review helpful
    Picture of Petros471

    Petros471

    4 Stars Mixed feelings 28/07/2005
    User recommends the product

    Advantages Advantages Huge range and stock, generally good prices, 'one-stop shop' for bike gear

    Disadvantages Disadvantages Post-sales customer service, not supporting local bike ship

    First of all, I'd better 'come clean' and say that my motivation to register on this site and write this review is the appalling after-sales customer service I've received from wiggle. However, I have placed many orders totalling hundreds of pounds (bike gear for myself and other people), so I will address the advantages to wiggle first. I have only used them for bike things, though they keep expanding into other sport/fitness areas. *ADVANTAGES* -- Product Range -- The biggest advantage to me of shopping at wiggle is the shear range of what they sell. Unlike my LBS (local bike shops), they ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of bakerzdosen

    bakerzdosen

    User recommends the product

    Advantages Advantages Got what I wanted in what I'd consider record time.

    Disadvantages Disadvantages Really, none that I can think of.

    OK, I can't comment on everyone's opinion of Wiggle, but here's mine: We have 9 month old twins. I wanted two backpack-like child carriers to hike in - one for me and one for my wife. They didn't need to be the same product for each of us, but they needed to be comfortable enough for both children and adult alike. Reading on the internet, I found that pretty much everyone loved their Deuter Kid Comfort III. So, I looked around for prices. Hands down, Wiggle had the lowest price I could find. Admittedly, that's probably helped significantly by the current $/£ rates, but the bottom line is, who ... more
  • 28 of 28 Ciao users found the following review helpful
    Picture of secretdancer

    secretdancer

    User recommends the product

    Advantages Advantages top notch service and range of stock, lots of guarantees

    Disadvantages Disadvantages no search facility on the website, not always the cheapest

    This is what internet shopping is all about: speed of service, accuracy of information, detailed product listings, lots of choice, well known brands, convenient and a simple to use website. Wiggle has excels in each of these areas and then some. Wiggle.co.uk is a Portsmouth based online shop specialising in the sale of cycling, running and outdoor clothing gear, as well as spare parts and tools for road, mountain and other bikes. The website is simple yet very functional. Every category of item sold by Wiggle is listed as a link from the homepage, from Altimeters to Workstands and everything ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of tobin_druce

    Level 1 tobin_druce

    Member since 26/03/2013

    Reviews written: 1

    User recommends the product

    Advantages Advantages Price, customer service

    Disadvantages Disadvantages Narrow range of colour

    I live in New Zealand and for some reason I was sent two identical pairs of Asics running shoes. However their customer service and general processed were very good - so much so that wiggle.co.uk has become the first place I look when buying. When the shoes were delivered, I emailed their English offices to explain the problem. They emailed back overnight (my time) and throughout our correspondence always emailed back within 24 hours. In the end I just posted the spare pair of shoes back, and they refunded the money including postage. I received the shoes quickly and they were couriered to my ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of thejazzyj

    Level 2 thejazzyj

    Member since 17/07/2009

    Reviews written: 41

    User recommends the product

    Advantages Advantages Huge product line, dirt cheap, great special offers

    Disadvantages Disadvantages None

    Wiggle is a one stop shop for cycling enthusiasts. It is the website I turn to if I need a product or want to find a price comparison when I look in my local shop. Whether you are a hardcore road rider chugging out 300 miles a week, a mountain biker who loves tearing down hills or comeone who potters about town with their children this site will cater for you. Looks The site looks quite busy at first with the homepage bringing to your attention some of the current deals for the week being the main focus. Across the top there are some broad categories which make searching for products a little ... more
  • 7 of 8 Ciao users found the following review helpful
    Picture of The-King

    The-King

    User doesn't recommend the product

    Advantages Advantages Easy to use, good range of products.

    Disadvantages Disadvantages Postage, price, postage, price - oh, and postage

    Wiggle is without doubt a well designed, easy to use website. I have ordered on there and will order again. Delivery is good but why pay for it??? Other well known mail order sites - no details here of course - are available (just like the adverts for the Radio Times eh?) and are worth hunting out. Wiggle provides a good service but at the premium of having to pay the delivery charge.... OK, so what about the site? It is actually very good. It is well thought out - the main screen has all the best deals from selected categories which are easy to cut to using the navigation on the left hand ... more
  • 25 of 26 Ciao users found the following review helpful
    4 Stars Quick review of Wiggle.co.uk by KarynB 26/11/2008
    Advantages: Easy ordering and rapid delivery. Disadvantages: No personal communication. I wanted to exchange the received helmet for a larger one. I was a bit nervous about this after having read the differing reviews. The "exchange process" also made me uneasy. Had a bit of a nervous time waiting & wondering whether I would receive a refund & new helmet. I had absolutely NO personal replies to 3 emails explaining that although the users manual was opened, the box damaged (french post), the helmet had not been worn & I was happy to have the inserts and damaged box back. In ... more
  • 6 of 7 Ciao users found the following review helpful
    Picture of Samsung_93

    Samsung_93

    User recommends the product

    Advantages Advantages Loads of products, good prices

    Disadvantages Disadvantages stock can be a bit iffy other than that - NONE

    I have used this website countless times for all kinds of cycle equipment and have so far never had any major problems. They are currently celebrating 10 years of selling and it really is not a bad record - considering how many people were using the internet in 1999. Their range on stock is absolutely huge - there really isn't anything on here that you'll want that they won't have. They have some very competative prices and when their stock is up to scratch it is very quick service. I have had issues with stock before - once having to wait a couple of months while they got some new grips into ... more
  • 4 of 8 Ciao users found the following review helpful
    Picture of wheeler_twin

    Level 1 wheeler_twin

    Member since 01/02/2013

    Reviews written: 1

    User recommends the product

    Advantages Advantages Fast Delivery, Cheapest i found online.

    Disadvantages Disadvantages none

    I was very impressed with Wiggle.co.uk and the service they provided. I ordered a Raleigh Swirl 24" bike for my daughter's birthday which I was originally going to buy from Halfords that was until i found it on Wiggle for £35.00 cheaper! plus it was free delivery with the bike ready assembled! If I had bought it from Halfords and got it delivered I would have had to assemble the bike myself! Every bike they sell is assembled and tested before despatch. It was the cheapest I had found online and with a better service than any other! Overall I am very pleased. The Delivery was super fast ... more
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