Windsor Life Assurance Co Ltd

...have been a customer of Windsor Life for about 15 years so I thought it might be useful for me to share my experiences with you. I took out a private pension and a long term Additional Wealth Plan with them shortly after buying my home. A little background on Windsor Life: Windsor Life Assurance was purchased in 2004 by Swiss Re Group, which has been a well known insurer to other insurance companies since 1860. Its headquarters in the UK are in ...
...taken over or sold to Windsor Life. My good experiences with the company: I have been a customer for 15 years and in that time I general received a good level of service. My account was managed or so I believed in a quiet by professional way and I had little contact with them. When I needed to call which was rare I was treated well and my calls always got dealt with in a polite if sometimes vague manor. Usually someone would call me back with the ...

limara111 06.09.2008 · Read full review
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Review of Windsor Life Assurance Co Ltd

Windsor Life has just been voted the worst for not paying out annuities in new research published by 'Which' (June 2009). They were also slammed as 'duplicitous' by David Blunkett for not paying out money due to a penniless widow (May 2009). It is clear why they are slow in paying out. They hold on to your money to make money for themselves. That is stealing. I personally have had very bad experiences with Windsor Life. They delayed in paying out ...
...their staff. Unfortunately Windsor Life have taken over many old endowment policies. Their customers never chose them in the first place but they are saddled with them. Windsor Life consequently treats its customers like dirt. Search the internet for 'Windsor Life complaints' and 'Windsor Life reported to the FSA' to see the scores of results from dissatisfied customers. Windsor Life takes no notice of the Financial Services Authority. It does what ...

napoleon31 23.07.2009 · Read full review
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Review of Windsor Life Assurance Co Ltd

...have been a customer with Windsor Life (formerly GAN & General Portfolio) for over 20 Years. Overall I have had very bad experience with this company. Over the years I have noticed many errors on my yearly statements of varies policies I have with W/L. In order to sort them out I was kept hanging on the other end of expensive phone calls achieving nothing. When I wrote to W/L there was often no reply or like in many cases it took 6 weeks. Then the ...
...of projections to encourage me to invest in more poor products. In my experience W/L is not clear in presenting facts to the customer and repeat substantial errors (date of birth, maturity dates) over and over. That continues after repeated notification from myself. The complaints by W/L are handled exactly as described in previous comments: with contempt and no regard for any rules and the Ombudsman service does not worry W/L either. W/L have ...

flickmadduck 24.07.2009 · Read full review
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Review of Windsor Life Assurance Co Ltd

I have been trying to surrender / cash in my endowment policy since last September (2007). The only wayto discribe the situation is..Me and my solicitor have been given the run around since that time.The comment by another unfortunate "JUST A BUNCH OF COWBOYS" FLATTERS THEM. Two months ago I phoned and asked to speek to theindividual who was handling my account, HE refused to speak to me!!! One of two thingshere,either they are as thick as two short planks or it is company policy,take your pick. At this point in time it would appear it is a definite maybe on the payout.The surrender value of the policy has dropped £1552.07 since last December. Am I going to take this to the ombudsman ? You bet! Susan McPherson. ...

cairoken 29.08.2008
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Review of Windsor Life Assurance Co Ltd

con merchants . Leave alone. All your interest is taken in fees. Pension paid in £5500 over a 3 year period, after 15 years worth £6000 transfer value £4900. When asked why so little return on my pension they said there was a set up fee of 1350 when originally taken out and then they charge an high management fee each year. Similar pension with legal & general put in £7000 now worth over £24000 in 15 years. ...

cmwpds10 01.07.2007
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Review of Windsor Life Assurance Co Ltd

DO NOT I REPEAT DO NOT DEAL WITH THIS COMPANY THEY ARETOTALLY INCOMPETENT IN DEALING WITH MONEY I AM STILL WAITING FOR MY PENSION I HAVE BEEN ASKING EVERY 2 WEEKS FOR A REPLY,AGAIN STEER CLEAR OF THESE COWBOYS YOU HAVE BEEN WARNEDIRED IN JAN 2008 STILL NO NEWS?????????????? ...

peterbee2008 23.03.2008
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Review of Windsor Life Assurance Co Ltd