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Super

“24 Hour free access.”

published 16/07/2000

Free, no-nonsense dial-up with a fully capable, di...

Access is occasionally a battle ground. Online-no...

I was determined to not jump immediately on the bandwagon that began to emerge near the start of the year. Unlike others, I had not been with Locatel because I'd heard of poor access by friends. Now I am with World Online (ex-Localtel as others point out), I find few problems in gaining access...

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Satisfactory

reliable internet access

appalling customer service; poor billing procedure

I am one of the many who bought a computer from Tempo and decided to move my phone line to Localtel in order to have totally free access to the internet - no subscription, no call charges. After some serious large hiccups in the early days when the system could be down for days, the system seemed...

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Not for me

“World erm not Online”

published 09/01/2001

Free Internet (if you can connect to it)

I'll be here all night if I start

I used to have a BT telephone line, but when Tempo launched their screaming.net service in association with Localtel, I decided to change and use this service because it cam with free internet and supposedly cheaper call charges. After about 6 months, Localtel decided to change over to...

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Not for me

“no longer a phone company”

published 17/06/2001

used to be a good company

As soon as they learn you are leaving, they loose ...

I have already written a review about Worldonline, but after my dealings with them this week i thought i had better write an other review. I received a letter from Worldonline, telling me that they were no longer going to provide a telephone service to their customers. They are going to be only...

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Not for me

Cheep Internet access

very poor customer service and a real pain to get ...

I found & am still finding World on line a nightmare to get out of. I joined them a year ago last November and to start with everything was sweet everything was exactly as stated when I joined, Free internet access 24 hours if I changed my phone to them. This was ok for about 7-8 months then they...

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Super

If you use the phone to speak, effectively free

Probably not the cheapest option for heavy users

Note - since writing this Worldonline has announced it is taking no new cutomers for the telephone side of its business - it is concentrating on being an ISP. I originally joined Worldonline when it was Screaming Net in June 2000. Both companies have had their ups and downs but I have variously...

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Satisfactory

“Downhill with problems”

published 12/12/2000

Free internet access at first.

No regular billing

Like a lot of people I know, I moved from screaming net to worldonline when they changed over. Since the change I have had a lot of problems with my telephone bill, they do not arrive once a month as contracted but more like every three or four months. My last bill was for over £250 and as a...

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Excellent

lower call charges than BT, free internet access

I swapped my telephone provider from BT to World Online almost exactly one year ago. World Online were then called Localtel, and are based in Surrey, UK. The main incentive for the move is that, provided your Internet access is through Screaming.net, then all off peak calls to the Internet are...

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Not for me

None

All

Let me tell you my story. I live in the middle of nowhere, 10 miles from the nearest public phone box and 5 miles from any neighbours. I signed up with world online and received my first massive quarterly bill. Disappointed at the size of the bill (considering their money saving claims) I decided...

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Excellent

Cheaper Calls than BT / Free Internet Calls / Gene...

Can get busy like most providers

To use World Online you must move to them from your current telephone provider. I signed up to World Online (previously called Localtel) around 6 months ago. I was looking for a company who could offering free Internet calls. At the time not too many companies were offering free calls just free...

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Super

“Mixed Feelings”

published 11/07/2000

24hr Per Day Totally Free Internet Access for £5.0...

Irregular billing

I have very mixed feelings about this company. Like many others I signed up with localtel to take advantage of their free off peak internet access and lower normal call rates. Then, much to my dismay I found that I was changing to World Online and had no choice in the matter. This did offer me...

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Super

STILL CHEAPER THAN BT

STANDARD CHARGE APPLIES / LIMITED TO HOURS PER MON...

I've written a review before for the WORLD ONLINE services, but I felt I had to post another opinion due to the changes looming. I afriad the bubble as burst on the totally free internet calls front. From October World Online are going to charge all subscribers but I think it's still cheap. The...

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Excellent

Cheaper bill and a friend on your side with BT dis...

I miss the name/mail Sreaming.Net

LocalTel and its ISP service Screaming.Net are now WorldOnline Telecom. They still use the BT network and you don't change your phone number and you still have access to those familiar services, Telephone Preference Service, 1471, Ring Back, Call Minder, Freinds and Family etc. Benefits for...

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Not for me

“Worse than appalling”

published 09/03/2001

None

Wrong bills, awful customer services

World Online have been going down the pan for some time, but they have hit rock bottom now. I was in dispute with them from October 2000 about being wrongly billed. Bills of £100+, £150+, £30, £23 or so, were finally settled with a cheque for £31 at the begininng and then £8 at the very end. I...

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Excellent

Free, so you access the internet for long periods

You have to pay for technical support

I was with Screaming.net, which became World Online, and it has to be said that both have had their problems. But I used to pay £11.99 per month with Demon (AND pay for my internet calls), and to be absolutely fair, if someone had told me 18 months ago I'd be getting totally free internet access...

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