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Home > Internet > Online Shopping > .com Online Shopping > Zavvi.com

User Reviews

for Zavvi.com

Rating Summary based on 19 reviews

  • 5 Stars
    		2
  • 4 Stars
    		4
  • 3 Stars
    		2
  • 2 Stars
    		2
  • 1 Star
    		9

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  		• 2.1
  		• 2.2
  		• 3.1
  		• 3.3
  		• 3.8

Review attribute filters

Previous page Next page Page 1 of 2 | 1 to 10 out of 19 Review(s)
  • 12 of 12 Ciao users found the following review helpful
    Picture of tangoman1984

    tangoman1984

    5 Stars Simple and easy to use entertainment site 01/11/2009
    User recommends the product

    Advantages Advantages Good products range, cashback on quidco.com, quick delivery, well designed website

    Disadvantages Disadvantages None

    Zavvi.co.uk is the online entertainment store which recently changed over to new ownership following the collapse of the high street store Zavvi so what of the new online retail venture? Zavvi is a well designed and simple to navigate website that is one of the nicer looking online entertainment stores out there. The information for products and prices is easy to see and simple without using jargon to confuse you. A simple registration and purchasing system along with speedy transactions and delivery makes this site a favourable one amongst those like me who find shopping online their more ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of skimbles

    Level 1 skimbles

    Member since 22/05/2013

    Reviews written: 1

    1 Star Worst Online Buying Experience Ever 22/05/2013

    Advantages Advantages NONE

    Disadvantages Disadvantages TOO MANY TO MENTION

    Its not until something goes wrong that you realise how good or bad a company really is, in my case this company is absolutely terrible I have just realised that i'm not alone when it comes to bad customer service from this bunch of amateurs, others all over the web people are experiencing the same problems as me and some date back years, they seem to keep making the same mistakes over and over again? or are they mistakes?. Without a doubt this is the worst company that I have ever had the misfortune to buy from, they don't even have contact telephone numbers? If you ask for a refund they will ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of Jackyd99

    Level 1 Jackyd99

    Member since 13/04/2012

    Reviews written: 1

    1 Star Shop somewhere else!! 13/04/2012
    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages they don't actually have "next day" delivery...

    This has been the most painful experiencer ever! They took my money but I'm still waiting for delivery - which is well on passed 7 days (I chose next day delivery - which they claim I didn't!). I phoned them about this and basically was told "if you want it next day - buy it at Amazon"!!! Their website clearly states next day delivery and I ticked and paid for next day delivery. I never got a dispatch email - come to find out my parcel had been sitting in the "dispatch process" for 3 days! Which they claim is why they took the money immediately. Suddenly after I get off the phone, I get a ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of unessential

    Level 1 unessential

    Member since 28/07/2007

    Reviews written: 1

    2 Stars Some great bargains but poor reliability 23/10/2012
    User doesn't recommend the product

    Advantages Advantages very cheap, good range

    Disadvantages Disadvantages unreliable, poor communication

    I recently ordered 2 items from the site and my friend did the same (following my initial recommendation). In Short If price is more important to you than speed of delivery then Zavvi may be worth a try. If you're in a hurry or ordering a a birthday present I think it's probably worth a miss! Just because the item is labelled as in stock I wouldn't assume that's right ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of mariofan123

    Level 4 mariofan123

    Member since 07/11/2008

    Reviews written: 129

    4 Stars Zavvi are back! 28/02/2010
    User recommends the product

    Advantages Advantages quite cheap, free delivery, easy to use

    Disadvantages Disadvantages delivery a little slow

    Zavvi.co.uk Review - Zavvi are back! Can you remember recently when Zavvi shut down all of its stores. Well they are back again but this time on the internet with cheap prices and free delivery! They sell loads of different things including games, music, DVD`s, blu-ray`s, books, clothes, electronics and more. It is a handy site to check as well with the likes of Play and Amazon as sometimes it undercuts them or has the same prices. The prices are generally quite cheap and another bonus is that you get free delivery on everything you order. There are quite often also discount codes/vouchers ... more
  • 0 of 2 Ciao users found the following review helpful
    Picture of lizardmcknob

    Level 1 lizardmcknob

    Member since 01/02/2013

    Reviews written: 1

    1 Star Warning 01/02/2013

    Advantages Advantages None

    Disadvantages Disadvantages You don't get your stuff and no money back!

    I did not receive the games I bought! I contacted the support but they won't help me. Don't buy anything from Zavvi even if you had a positive experience by them before that is no guaranty. I have ordered things from Zavvi and even if the delivery was very slow I got my stuff. But now I didn't receive it. I contacted Zavvi but they would not help me. So never buy anything from them some things are cheaper but when they mess up on of your orders the profit you made by using them is all gone. The least they can do when they mess up is to help the customer. Not just tell them that they can't do ... more
  • 3 of 5 Ciao users found the following review helpful
    Picture of ColinDalaska

    ColinDalaska

    3 Stars A nice return from a troubled store 12/10/2009
    User recommends the product

    Advantages Advantages Fairly well-stocked, easy to navigate

    Disadvantages Disadvantages No gimmick that sets it above its competitors

    Zavvia was the company that bought out Virgin Megastores and then disappeared from the High Street last year when the credit crunch put paid to Woolworths. Zavvi used the same supplier, and without stock the store folded. Zavvi have now returned on-line and have a fairly decent website. The store is well equipped, and seem to cover most things that I would want from an on-line store. The CDs I ordered arrived quickly and in excellent condition. Delivery is free, so there's no need to take it into account when comparing prices. The only downside is that Zavvi doesn't have a gimmick - it's not ... more
  • 2 of 3 Ciao users found the following review helpful
    Picture of Burning_Darkness

    Level 6 Burning_Darkness

    Member since 12/06/2009

    Reviews written: 756

    3 Stars a decent, if fairly nondescript online cd/dvd shop 19/05/2011
    User recommends the product

    Advantages Advantages large range of items, easy site layout, decent customer service

    Disadvantages Disadvantages items can often be found cheaper on competitor's websites

    Zavvi took over from Virgin Megastores after Branson decided it was time to get out of the high street cd/dvd game, but only lasted a year or two before shutting up shop entirely and retreating into the online shopping market with its much lower overheads. Essentially Zavvi's website is identical to those ran by Play and Hmv, being professionally designed and maintained and offering a wide range of mainstream cds, dvds, books and video games at competitive prices. That said, whilst there are some bargains to be had, ive found that their dvds can frequently be bought quicker over at Play.com ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of PASTY555

    Level 1 PASTY555

    Member since 07/08/2012

    Reviews written: 1

    1 Star SLOW,SLOW SLOW 07/08/2012

    Advantages Advantages NONE

    Disadvantages Disadvantages POOR COMMUNICATION ,DELIVERY ,SERVICE

    I THOUGHT I WOULD GIVE THESE GUYS A TRY INSTEAD OF BUYING WITH AMAZON ,WHICH I ALWAYS USE FOR MY DVDS.ETC IT WAS NOT A GOOD IDEA AND I HAD A BAD EXPERIENCE DEALING WITH THESE GUYS. THEIR WEBSITE IS WELL LAYED OUT AND EASY TO USE BUT IT WENT WRONG FOR ME AFTER PLACING MY ORDER. THEY REMOVED MONEY FROM MY CREDITCARD IN AN INSTANT AND TWO WEEKS WENT BY AND NO SHOW. AT THAT POINT I EMAILED THEM TO REQUEST AN UPDATE. IT TOOK THEM FIVE DAYS FOR AN UNHELPFUL RESPONSE. IT EVENTUALLY TOOK THREE WEEKS FOR DELIVERY.. I THOUGHT I WAS DOING THE RIGHT THING BY GIVING MY BUSINESS TO A BRITISH COMPANY ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of ledb980

    ledb980

    1 Star WORST ONLINE SHOPPING EXPERIENCE EVER! 16/02/2012

    Advantages Advantages NONE I'VE NOT EVEN RECEIVED IT!!

    Disadvantages Disadvantages WORST ONLINE EXP EVER!!

    I've only rated a 1 as it wouldn't let me do a zero!! this is the worst online shopping experience I've ever had. Ordered a game which was shown as in stock over 2 weeks ago - I would not have ordered it if I had read the small print that though it says it's in stock it may not be as an order isn't the same as something actually being ordered and paid for this is not clear at point of purchase?! So in essence if you place an order with Zavvi it's as good as simply entering a waiting list until such time as they actually get a delivery and decide to dispatch. Online tracking says it should have ... more
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