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Home > Internet > Online Shopping > .com Online Shopping > babies247.com

User Reviews

for babies247.com

Rating Summary based on 74 reviews

  • 5 Stars
    		0
  • 4 Stars
    		0
  • 3 Stars
    		1
  • 2 Stars
    		3
  • 1 Star
    		70
Previous page Next page Page 1 of 8 | 1 to 10 out of 74 Review(s)
  • 13 of 14 Ciao users found the following review helpful
    Picture of lukesidell

    Level 1 lukesidell

    Member since 06/11/2008

    Reviews written: 2

    1 Star PLEASE DO NOT BUY FROM WWW.BABIES247.COM, JKUK or So Maternity 06/11/2008
    User doesn't recommend the product

    Advantages Advantages ABSOLUTELY NONE

    Disadvantages Disadvantages TAKING MONEY WITH NO INTENTION TO SUPPLY

    PLEASE DO NOT BUY FROM - www.babies247.com **New Update**16/1010 OH MY GOD! They've gone and done it again and Truscott is still spouting the same old tripe: http://www.portsmouth.co.uk/newshome/Bab​y-shop-goes-bust-leaving.6247739.jp ----------------------------------------​----------------------------------------​---------------------------- **New Update**15/12/08 Well, it appears after weeks of denials JKUK is now officially in administration: http://www.bournemouthecho.co.uk/news/39​74040.Hopeforc ustomersbutBournemouthJKUKbranchstaysshu​t/ L ets just hope the admistrators can find the funds to ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of Cathika

    Level 1 Cathika

    Member since 19/11/2008

    Reviews written: 2

    1 Star APPARENTLY- NOT TAKING ORDERS AS OF NOV 2008 19/11/2008
    User doesn't recommend the product

    Advantages Advantages NONE AVOID AT ALL COSTS

    Disadvantages Disadvantages SCAMMERS, FAILURE TO SUPPLY OR REFUND

    My story is very much the same as everyone's here. I placed an order for a graco travel system (on 18th Oct) from what at first seems to be a very professional looking web site. The company then took my money - straight away and sent me an email confirmation stating that the goods would be delivered within 7-14 days. I waited..and waited.. I emailed..and finally (31st Oct) I got their typical "macro" response: "We apologise for the delay with your order. This will be dispatched in the next ten days. We apologise for any inconvenience caused. " Which from what I've read here, is the exact ... more
  • 15 of 15 Ciao users found the following review helpful
    Picture of bat400

    Level 1 bat400

    Member since 06/09/2007

    Reviews written: 1

    1 Star babies247.com - promised much but delivered little 06/09/2007
    User doesn't recommend the product

    Advantages Advantages slick interface, low prices

    Disadvantages Disadvantages no stock, no customer service, no communication

    I had a very bad experience with babies247.com and am keen to give a negative review of their online store. I made the mistake of not looking for store reviews beforehand and have learned my lesson. I ordered a Maclaren MX3 stroller at the very competitive price of £127 including delivery from their website, on a Monday evening. On their website it says: "We will aim to dispatch orders within 24 hours of receipt and orders will arrive with you within approximately 7 days", so I was hoping that it would be shipped the next day. My concerns were first alerted when the payment confirmation email ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of kuntinesbitt

    Level 1 kuntinesbitt

    Member since 14/12/2008

    Reviews written: 1

    1 Star babies247.com- FRAUDSTER!!!!! 14/12/2008
    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages everything!!!

    I have also had bad dealings with babies247.com. I ordered a car seat in August 2008, they took payment a few days later. I was told that I would get my order within a week. When it still hadn't come, I called them, had trouble getting a hold of anyone on their customer service number. I called their Southampton store and they said that the internet department was in an office upstairs. I got put through to them and they promised my car seat by the next week. When it still hadn't come, I called again to the Southampton shop and was put through to the office upstairs (I found this the only way ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of NeilBB

    Level 1 NeilBB

    Member since 02/05/2008

    Reviews written: 1

    1 Star Be wary of purchasing from this store 02/05/2008
    User doesn't recommend the product

    Advantages Advantages nice site

    Disadvantages Disadvantages they don't deliver!

    I too have tried to buy a baby car seat online and after enquirying where it is via email, (we could not contact them via the phone) they have advised that ... "....We apologise for the delay with your order. We do not have a precise date for delivery but it is likely to be a further ten to fourteen days..." Thinking this was strange I researched and found these reviews. I have consequently asked for a refund and contacted my bank. I think the it is only fair that if a refund is not made within 30 days, to report such cases to the Office of Fair Trading, http://www.oft.gov.uk/. Furthermore, if ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of martin1972

    Level 1 martin1972

    Member since 29/08/2008

    Reviews written: 1

    1 Star Martin 29/08/2008
    User doesn't recommend the product

    Advantages Advantages Cheap price

    Disadvantages Disadvantages It would be a cheap price if they delivered. Worst customer service ever!

    Avoid this company at all costs. We ordered a pram on the 4th of August with then promising 24 dispatch. After two weeks I had to contact them through e-mail as no one would answer the phone and they said they replied by e-mail that it would be dispatched within the next fortnight! So it could be a month after ordering it before we got the pram so I deceided to cancel the order. After trying for two days to get through on the phone I contacted the Just Kidding store in Southhampton that is part of the same group and they transfered me straight through to babies 247. Strange that! They agreed ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of Ginge68

    Level 1 Ginge68

    Member since 18/07/2008

    Reviews written: 1

    2 Stars Didn't come up with the goods 18/07/2008
    User doesn't recommend the product

    Advantages Advantages Helpful customer service person, respond to email, refunded canceled order

    Disadvantages Disadvantages Didn't have stock of items, seem inept at doing business

    I have had a similar experience - I ordered a buggy board and travel cot from babies247. After a week I emailed to chase the order and recieved an email saying that my items would be dispathched in the next 7 days. After 7 days I belatedly checked for reviews of this company and found out about the problems. I then chased my order by phoning through to the Southampton Store who put me through immediately to Cheryl in customer service. She was extremely pleasant and promised to find out what was happening and call back. Actually I called back the next day, but she had looked into my order and ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of ggp1

    Level 1 ggp1

    Member since 28/08/2008

    Reviews written: 1

    1 Star DO NOT PURCHASE FROM THIS COMPANY 28/08/2008
    User doesn't recommend the product

    Advantages Advantages absolutely none

    Disadvantages Disadvantages Everything

    After Argos, Boots and Woolworth were out of stock on certain highchairs, I came across babies247.com and I ordered a Cosatto highchair on 9th August 2008. My total order of £32 sounded too good to be true, plus the quick delivery- and it was. They promise to deliver in 24 hours - 3 days passed, a week, 2 weeks, then 3. I had sent about 4 emails asking where my order was - not one reply. The phone number is never answered and goes to voicemail or directs you to their email address where they say they will respond in 24 hours. I then decided to look at reviews of them - something I normally do ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of eclispe

    Level 1 eclispe

    Member since 21/10/2008

    Reviews written: 1

    1 Star Avoid at all costs 21/10/2008
    User doesn't recommend the product

    Advantages Advantages Absolutely catergorically none

    Disadvantages Disadvantages They exist

    I made a previous entry about this very dodgy company who failed to deliver a rug that I ordered, took my money and then ignored all communication (phone,e mail and letter). Only the sending of a letter by special delivery stating they were in breach of Distance Selling Regulations did they refund the money (even then they did not even inform me they had done this). I complained to Southampton Trading Standards and sent a link to this site. They visited the company to enquire about my case and gave me feedback after the visit (sitting on the fence at this stage). In my view this company should ... more
  • 17 of 18 Ciao users found the following review helpful
    Picture of HeideW

    Level 1 HeideW

    Member since 07/10/2008

    Reviews written: 1

    1 Star Babies247.com - a complete headache! 08/10/2008
    User doesn't recommend the product

    Advantages Advantages nice range of goods

    Disadvantages Disadvantages you never receive the goods - or get your money back!

    Babies247.com Have they gone bust or something? Or are they just scammers? I have successfully bought goods via the internet for the last few years, including my entire xmas shopping, and have never come across a company like this. Had I read these reviews before I purchased from babies247, I would never have placed an order with them. This company is a complete headache and I would not touch them again with a bargepole! I ordered a product for our pushchair, back in May. Having heard nothing from them, I presumed the item was in stock, as their website states they will contact you if there ... more
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