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Super

“What's Your Achilles Heel?”

published 09/09/2004

Cheap, decent range, reasonable service, cheap, ch...

Some softback volumes, immediate debiting of credi...

We all have an Achilles Heel. Mine is books. My shelves are groaning. I like to own books, not borrow them. I just cannot help it. Still, I do not spend money on clothes and make up. I do not spend my weekends clubbing. So it is fine for me to buy books, books and more books, right? I buy a lot...

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Super

“Right books, right prices”

published 10/06/2004

Be the first with the hottest books

They drive my mum crazy with early morning deliver...

I have always considered myself a reader, but it was only when I left full-time education and began reading for pleasure that I started reading properly. I set several rules for myself at that point. 1. I will only read something that I want to read. This seems like a strange rule, but you would...

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Good

“Is bol bol--cks”

published 22/05/2001

wide selection, fast delivery

naughty with the opoints

I discovered bol.com through ipoints. Bol sells a very wide choice of music, movies, games and books. It really does have something for everyone. The site is well designed. It is in various shades of blue on a white background, making it easy on the eye. You can read it without squinting, and it...

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Good

“Bol Locked Me Out”

published 08/08/2001

The offer ipoints on purchases

Terrible Customer service Department (if there is ...

Sorry about the title, but this is the way I feel about this online company. The reasons for this will become obvious in this short rant of a review. BOL are a UK based book / CD / Video online store. Their selection is fine and their prices are probably on a par with MVC on the high street. So...

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Satisfactory

“steer clear of bol”

published 11/07/2001

easy to use site

products undelivered, poor customer service

I have known about BOL for a long time through online banners and radio advertisements and have often considered using them, but since I do not buy a lot online, I have never before had the opportunity, and had always previously used Amazon.co.uk However, that changed a few weeks ago when I was...

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Excellent

“Excellent”

published 01/05/2001

Great service

Sometimes stuff is out of stock

I always like to tell people when a company treats me exceptionally well. In fact, I really like companies that have excellent customer service and look after their customers and am willing to shout about them from the rooftops. My son has a Nintendo 64 console and we’re always on the look...

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Good

“BOL, the bookclub”

published 03/06/2003

60% discount on current books

Very slow delivery

-- Background -- This company was orginally very similar to amazon selling CDs, videos and books but in the last year or so has become a book specialist and would actually be better placed under the book club category here as it is the same company that runs Just Good Books, World Books etc. It...

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Super

Great website, wide range available, cheap, bargai...

I'd heard some criticisms of the company beforehan...

Bol.com seem to have a bit of a bad reputation. Only 57% of Dooyoo writers and 61% of Ciao writers recommend it. But there I was, all alone and nothing to spend my hard-earned 80 ipoints on, when I noticed the link to bol.com and thought I’d check it out. The ipoints page said that for 80...

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Good

“bad service so far”

published 26/09/2000

cheap, good offers

slow to process

The prices at BOL and offers they do can be very good and a lure to the site but once you've bought something it becomes less worth it. Processing of an order and delivery in my experience takes far too long and theres little customer service to deal properly with any problems. This is a...

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Super

“GET IT WITHIN 48 HOURS”

published 21/09/2001

excellent service

prices aren't that different from high street

BOL interrupted is Bertelsmann On-Line, and is an online store that sells books, DVD/videos, games, music and gifts. When you log onto the site it is fairly quick to load and is simple but effective, with tabs at the top of the page, which lead you to each of the departments. Alternatively, at...

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Not for me

“Give it a miss”

published 30/08/2000

cheaper than buying from a bookstore... with the d...

not efficient and the logistics still have to be f...

I'm an overseas student currently studying in a UK university, and when i came home for the holidays, i found out that i needed a certain text book for the coming academic year. I decided that i would oreder this book online from bol.com. Now that was a mistake, first of all, i placed my order...

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Excellent

“Not a load of Bol...locks”

published 10/08/2001

Read Opinion

Read Opinion

Ok I am a strong supporter of Amazon, and had not found any real need to change my opinion, but I also had 135 I-points. Now you may or may not know but the value of these I-points is devaluing faster than the German Mark in the early 1930’s. The only logical thing I could think of was to...

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Excellent

“Bargain Books!”

published 10/08/2004

Discounted prices, cheap or even free P&P

Membership required, limited selection of books

I have recently joined Bol as I used to be a member of "Escape Fiction" and also "Just Good Books". All of these websites seem to be by the same company although packaged differently to appeal to different people. Escape Fiction being more targeted to older female readers, Mango for younger...

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Satisfactory

“No customer care or help.”

published 20/03/2001

Convenient shopping

No customer care, no help at all.

I have admittedly only had two encounteres with BOL.com, but it would have been many more had my experience been a little better. My initial order with them was for a DVD boxset for a freinds birthday six days later. BOL advertise as 1-2 working days delivery so that should have been fine...

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Super

“Bol means Brilliant On Line”

published 09/01/2001

Cheaper

Can only order in batches of 10 books

I have recently ordered some books for work through Bol.com and have saved a great 10 % off the order (which was a saving of around £6). The books arrived in good condition, well packaged and all items in tact. The service is brilliant as I used to order through a book shop and had to incur £2.95...

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