boots.co.uk

Their website is entirely useless for me. It asks for your postcode and house number. I put those in and then it automatically 'suggests' an address -- the wrong one. It says the street name is actually the road that leads to the road I need to send my purchases to. This is not uncommon. Amazon and others do the same. The difference, with Amazon and everyone else is that the 'suggestions' are just that: they all allow you to edit them; or add extra ...
...a note to the postman/woman; to make sure the goods get to the right person. Not Boots. Oh, no. They assume their system is infalliable. It isn't, and so, I can neither use it, nor will I trust such an arrogant trust-the-systems-not-the-customer company with my purchses even if they fix this glaring fault with their 'systems' in future. A fault that they know exists and have still not fixed, by the way, because I called them to explain and they ...

simsan 29.01.2009 · Read full review
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Review of boots.co.uk

I'm a great fan of internet shopping - it's great for those of us who hate braving the crowded shops at lunchtimes, queuing for ages, going to buy something specific and not finding it and feeling annoyed that you've wasted a big part of your lunch break. Boots is one of those shops where I tend to do most of my cosmetics and beauty product shopping. When I found out several years back that Boots had an online site, I was pretty much over the moon ...
...fact that I could browse the online store from the comfort of my own home and order at my leisure and that all I would then have to do is wait for my items to be delivered. '''THE SITE''' On entering the site, there's a familiar feel about it. At the top left side of the screen is the Boots logo and the text and background is mostly blue and white with some headings in dark green and photos of items in full colour. I won't give you a blow by blow ...

anonymili 12.01.2009 (13.01.2009) · Read full review
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Review of boots.co.uk

I use boots.com because I can pay with Paypal from monies earned on eBay and collect Advantage points at the same time. But those are the only reasons for putting up with such a cumbersome, lumbering, slow, poorly designed website. I know they have a lot of product lines to manage, but if supermarkets can manage user-friendly online shopping then Boots should be able to too. It is hard not to rant about this site, but I shall try to contain myself; ...
...navigation is flakey, the search function very unreliable and pages frequently fail to display properly. If it's because I'm an Apple user browsing via Firefox then that's cause for further ranting. Once the goods arrive the disappointment continues; poor packaging and everything covered in sticky labels and stock control tags. Not such a nuisance on boxes of plasters, but a bit off-putting slapped all over your favourite beauty products. Will I ...

lizzielocky 20.02.2008 · Read full review
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Review of boots.co.uk

This christmas i saw boots.co.uk had free delivery and thought i would take advantage of this as I shop in boots quite often. Boy i wish i hadnt. For a large chain of stores I have never seen such a poorly layed out website. It constantly crashed,the shopping basket does not seem to like you actually buying stuff, and if they do actually let you buy from them they wont add on vouchers or give you any boots advantage points. Once i had finally orderd ...
...getting nearer and nearer and there was no sign of my gifts, i decided to give them a call, they seemed to be unconcerned and assured me that the gifts would arrive before christmas. Two days before Christmas i ring again, they tell me they have not even posted it. Next time I am just going to go into the store! ...

stacy12 12.02.2008 · Read full review
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Review of boots.co.uk

Yes - I don't think Christmas is Boots' strong point either. I ordered a large photograph I needed to get framed as a gift in November. Instead I received somebody else's picture. I let them know, they said send it back to them - I did and that was the last I heard. Just a week until Christmas and I've still not received the photograph or had any response to an email asking what was happening their end. Try and get through to their customer services and you'll be lucky to peak with somebody. ...

Loz4001 18.12.2007 (17.12.2007)
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Review of boots.co.uk

I ordered three items for my new kitchen. After 2 months I received only one. I was asked to wait for cooker not made any more, failure to deliver two other items on arranged date as driver go stuck in traffic , on re arranged date second item was missing, apparently Boots never ordered it. I was then asked to wait three more weeks for second item always costing me money due to delay in installation. I paid a fortune in phone calls.Bad customer service, ...

olafdajnak 15.12.2006 · Read full review
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Review of boots.co.uk

Boots.com Background to the company. Boots.com is the official website of the famous high street chemist store Boots. They are actually the largest chemist retailer in Europe now, and certainly are the most recognised high street chain within the UK. Everyone knows who Boots are! They have over 1,500 stores across the UK, but more and more are finding customers switching to their website to make orders. This review covers the website only (I'll ...
...You might be surprised to know that Boots has been running as a company since 1898, and it's first flagship store was opened in Nottingham in 1892. So it's a company that is over 100 years old! Pretty impressive, really! It started small, as a shop on Goose Gate in Nottingham, run by a gentleman called John Boot and his wife Mary, selling herbal remedies they made up themselves. That was in 1849. John died quite young, at the age of 45, but the family ...

phoenixgreen 22.11.2006 · Read full review
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Review of boots.co.uk

I used Boots.com for the first time a couple of weeks ago and found it very easy to use. The homepage has all the links you need to get around and find what you are looking for quickly and easily. You can click onto: Offers, Healthy Living, Beauty, Premium, Fragrance, Health, Baby, Toys, Mens, Travel, Photo, Electrical and Christmas. Why would anyone want to go anywhere else? You just wouldn't! Boots also offer free delivery if you spend over £45 ...

Angeleyes36 28.11.2005 · Read full review
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Review of boots.co.uk

I have shopped in Boots for many years, this is where I used to purchase all my toiletry needs etc. When the internet came along and then came the Boots website I just had to have a look. You can find it at www.boots.com The home page lists all the special offers on at the moment and the site is also easy to navigate, you can use the tabs along the top or down the left hand side. Each tab takes you to a different section of the site which also have ...
...If you know what exactly you are looking for then you can do a search by typing in a key work into the search box at the top right hand side of the screen. It will then bring up your items or tell you that it could not be found. There is a delivery charge of £3.50 standard, £4.50 for a specified weekday or £5.95 for a specified Saturday, at the moment if you spend over £45 there is free delivery. ...

Willie68 31.10.2005 · Read full review
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Review of boots.co.uk

Having made the quite momentous decision to change from disposable nappies to cotton [due to the guilty feeling produced by watching 'No Waste Like Home' a couple of weeks ago] we set off virtuously to the large Boots in our nearest city to pick up everything we'd need. Some use they were! They did have some cotton nappies, but only two out of the three sizes available and only a couple of these. We have a three month old and a twenty-one month old ...
...We returned home despondent but decided to try ordering from the Boots website. We figured that they would probably have more information about what exactly we would need and I had a 10% off and free delivery voucher to use. Boots.com was fairly easy to use. There is a search option available as well as a list of the departments available at the top of the page and a more detailed list on the left hand side. Another useful addition is sections on ...

princesslaura 03.10.2005 · Read full review
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Review of boots.co.uk

Having spent well over a month looking for a new kettle and toaster to go with our new modern kitchen, I was beginging to lose hope of ever finding something suitable. I'd had a look at the Boots site before and never been that impressed. The website itself has always struck me as a bit basic and, although easy to navigate and understand, it's never made me feel like staying to browse like some do. The choice is limited for most things and the prices ...
...offers). I can't really understand why anyone would use it to be honest and the only reason I made a purchase was because I was searching the net for kettle prices and found a link to a special offer. So, out of the blue last Saturday, I noticed that Boots.com were doing the Kenwood EON kettle and toaster, normal RRP £80 each for £40 each including free delivery. Normally the web prices are no where near what I could get just by walking up and down ...

Begize 18.09.2005 · Read full review
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Review of boots.co.uk

I was buying a digital camera and did not naturally think of Boots.com as they are known mostly for pharmacy and cosmetic products. The prices for their sideline items are usually inflated compared to other online retailers. However a search on Pricerunner bought up Boots.com as offering a special promotion on the camera I was looking at. The regular advertised price was laughable at double the normal retail price elsewhere, but the sale made it ...
...is a series of little niceties that a large retailer can offer that smaller retailers usually don't. Boots.com offered free delivery on orders over £40, which is quoted to take up to 5 working days. However my delivery took a litle less than 24 hours, I ordered from the website before noon and it arrived the next morning! Boots.com also deliver to an alternate address, as most retailers will only send to the credit card billing address. This means ...

Tegteg 06.07.2005 (24.07.2005) · Read full review
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Review of boots.co.uk

...I was thrilled to discover boots.co.uk ! This ment I could get the things I needed without the pain and hassle of trying to go into town. Their selection of products is good, ranging from toiletries to gifts. They also have some great offers. Their website has a clean look, with things well sectioned in drop down menus. Its easy to navigate the site , although sometimes it is easy to get a bit lost, just from the sheer size of the sites product collections. ...
...reply from them. Overall, Boots.co.uk is a good site, with a large variety of products, easy to navigate, easy on the eyes, and quite fun to browse through all their bargins. So you can imagine how dissapointed I was when I actually ordered from them... After ordering from Boots.com, some very important and urgently required items (which I paid for next day delivery), and NOT recieving the items I ordered, I emailed them twice for help, and to ...

cissmiace 05.04.2005 (11.04.2005) · Read full review
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Review of boots.co.uk

I've shopped at Boots.com so many times now, I've lost count. To be honest, I prefer to shop there than I do instore. Despite the fact that stock seems to sell out quickly and take a week or so to be replenished (I suppose that's an indication of how many people buy from the site), the site's quality is unquestionable. Boots.com have all the same offers that are available in store, plus many more specific online offers and the well-known Boots ...
...think I've discovered yet is the amount of online discounts that can be used on the site, £5 off £10 minimum spend, 500 advantage card points when you spend £50 online, that kind of thing and despite the delivery charges on orders under £40 (all orders over £40 are free), the delivery times are quick and the returns policy is excellent. If ANYTHING, anything at all needs to be returned (for any reason - even if you just don't like the product) you ...

sarahbott 17.03.2005 · Read full review
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Review of boots.co.uk

We have been shopping online with Boots Online for over 2 years having made about 20+ orders. For once I am pleased to say it's nice to deal with a company who appears to be totally reliable in the service they deliver. So the advantages: 1. Free standard delivery if you spend over £40. If you spend less the current charge is £3.50. Personally I'd rather wait until I need £40 worth of stuff :) Quicker delivery options are available at increased ...
...I've never paid that it's pretty reasonable if you are placing a big order. 2. If you have the standard delivery you always know a date by when your goods will be delivered. 3. The choice of products is superb. 4. Offers are good - just like the in store promotions they have buy two get one free and similar offers. 5. Join the mailing list and throughout the year they have some outstanding one-off offers only available on the Internet which are ...

moaning1 09.01.2005 · Read full review
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Review of boots.co.uk