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1-15 of 43 reviews Show most helpful reviews first Newest first

 

Community Level 2MacUK

MacUK

Buy a new car online as easy as buying a CD

AdvantagesSimple, open and honest, great pre-sales and after-sales teams.

DisadvantagesBook price Part exchange (no Buyacar profit though)

"...you know, my experience with Buyacar.co.uk was exactly that simple. This is a detailed review, as I want to save you some of the time it took me researching everything before I ordered. If you only want a quick summary of my experience, I have placed a brief summary at the start of this review for you. If you want detailed analysis, you may choose to read on. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ..." Read review
27.11.2007

Ciao members have rated this review on average: very helpful

Community Level 1ivegotanic...

ivegotanicenewcar

Yes, I'd use them again

AdvantagesEverything exactly as promised - actually better.

DisadvantagesNone that I can think of.

"Just bought a new car from buyacar.co.uk, trading in my wife's old car. The whole experience was exactly as promised by Buyacar; in fact it was better because the new car arrived 4 weeks earlier than expected, and we're the first registered keepers not the usual second. The service was smooth, professional, and uncomplicated, and the fact that I was trading in my wife's car didn't cause any difficulties. The handover was easy; one guy came up from ..." Read review
14.08.2008

Ciao members have rated this review on average: helpful

Buyacar are a joke!!

AdvantagesSite easy to navigate

DisadvantagesCustomer service is terrible, The price was not as quoted

" As you can guess from the title this review is not going to be good! I ordered a Nissan Juke from Buyacar because it was the best price on the net or from the dealers at the end of February 2014, I was given an estimated delivery date of Mid May. Several times during the process I had to follow up with Buyacar if this was still the case, it was confirmed that it was. Not once in 9 weeks did they state that there was anything wrong with the progression ..." Read review
11.05.2014

Ciao members have rated this review on average: helpful

Community Level 1shammond14

shammond14

BuyaCar.co.uk - A refreshing online car website that delivers.

AdvantagesA wealth of information about cars, Very informative

Disadvantagesnone to speak of

"I hadn't come across this website before, but was after a Nissan Micra for myself to potter around in so I used Buyacar's website to get a an online quote. Surprised at how low the price was for the Nissan, I decided to check out the reputation of the company. Buyacar have been around since 2002 so I was happy that they were a well established car sales company. All good so far. I also checked out some other car dealers online but what I liked about ..." Read review
15.09.2009

Ciao members have rated this review on average: helpful

Buyacar

AdvantagesSignificant cost savings

DisadvantagesProbably waited a little longer for delivery. This however was more than balanced by the cost saving

"I started my buying process late 2011 having decided I would like to acquire a crossover type vehicle, more importantly after persuading the better half to let me have one. Mainly due to physical size I settled on the Nissan Juke and subsequently arranged a test drive. Pricing was discussed with the local dealer and I went away to think about my acquisition. It was at this stage I came across Buyacar and was pleasantly surprised ..." Read review
04.04.2012

Ciao members have rated this review on average: helpful

Community Level 1Nickabarker

Nickabarker

Totally let down by Buyacar - I will never use again

AdvantagesWeb site was easy to use and price offered was cheaper than anywhere else

DisadvantagesMisleading business practice, never got the car and very poor communication strategy

"I ordered a new Citroen Grand Picasso on 23rd July. The price quoted was considerably cheaper than anywhere else and the website was very straight forward to use. I was given an estimated delivery date of between 6-10 weeks. I heard nothing from Buyacar and phoned several times, each time I was told there was no problem. After waiting 10 weeks I started phoning every 2 days trying to find out what happened. On 13th Nov I received an email stating ..." Read review
07.12.2009

Ciao members have rated this review on average: helpful

Community Level 1williamd1234

williamd1234

Purchase of Mercedes C Class from Buyacar

AdvantagesPrice, delivery date, helpful staff

DisadvantagesNot being sure at the start where the car was being sourced.

"When my previous C class was written off the local Mercedes dealer could not have been less interested in selling me a new car and never actually got around to even giving me a price...just told me they sold all they could get, delivery would be July or August and don't expect any significant discount. I tried Buyacar and got an excellent price, then got very friendly and helpful telephone contact with a much quicker delivery than the dealer had ..." Read review
13.05.2010

Ciao members have rated this review on average: helpful

Community Level 1Leon11

Leon11

Citroen car order cancelled after three months.

AdvantagesQuick responses by email. Got my deposit back quickly.

DisadvantagesUnclear process. You deal with a 'black-box'.

"...a very poor experience with buyacar.co.uk which I would like to share. I ordered a Citroen Grand C4 Picasso end of May which was cancelled last week after three months of waiting. Reason I was told was that their supply from Citroen had been cut-off. Strangely they offered to re-order the car from the factory (8-10weeks) for a 3000 gbp surcharge! The entire process in the last three months I found disappointing. I never knew where the car was. It ..." Read review
31.08.2009

Ciao members have rated this review on average: helpful

Community Level 1siimon

Quick review of buyacar.co.uk

"I was extremely impressd by the professonal level of service I recieved when purchasing my new car with Buyacar. My few initial questions were answered clearly and the sales rep i dealt with, Mr Kay, was paticularly helpful and pleasent to deal with. My car was delivered within 8 weeks as promised. The sales rep told me that my V5 document would not arrive until 6 months after purchase (a security measure to prevent the buyer from selling the car on) my document arrived within 4 months. My faith in buying online was restored with the high level of customer service and the professionalism of the company throughout my order. The site was easy to navigate around which meant the initial reserach I could carry out myself, and once I was confident in my selection the sales rep was able to answer any further questions. Thanks again to Mr Kay and the team at buyacar, from a very happy customer.
29.03.2008

Ciao members have rated this review on average: helpful

Community Level 1ireallywan...

ireallywantanewcar

fantastic website helped me to choose a new car

Advantagesgood website, informative, great savings

Disadvantagesnone

"An excellent and very informative website. I was able to search for a new car by my requirements and then compare the results. Also I can read reviews and see the new car specifications for all the cars I am considering. I have not brought yet, but I am ready to buy from this company. UPDATE, I have just placed an order for a new Renault Megane as it has low mpg, a bit sporty and good price with buyacar saving me near £5000. i found the car by searching ..." Read review
15.09.2008

Ciao members have rated this review on average: somewhat helpful

Community Level 1AndrewGreg...

AndrewGregory

Very Happy with Purchase

AdvantagesReally competitive price; completely hassle-free

DisadvantagesBit of a wait between order and delivery

"When I decided to buy a car on the internet, many friends thought I was mad. Everybody thought the price was great - £1,000 cheaper than the local garage - and the tradein on my old car was really reasonable - but all thought there would be too many risks involved. In practice, everything happened exactly as advertised, on the day agreed. The car is great and I would certainly use www.buyacar for purchases in the future. They could hardly be faulted. ..." Read review
02.02.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1Johnsw75220

Johnsw75220

Good service from Buyacar

AdvantagesSpeed and helpfulness

DisadvantagesNone apart from the delivery driver

"I've just purchased a Honda Civic S through Buyacar and if I'm honest I couldn't fault their service that they provided, the car arrived earlier than planned and was delivered to my door free of charge at 09:00 in the morning on the agreed delvery date. Time from start to finish took just 21 days and I got exactly what I asked for. Sales team were very helpful and kept me informed of delivery date changes, they were happy to take orders and to price ..." Read review
18.03.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1onthego

onthego

it's the way to buy a car

AdvantagesSave yourself thousands

Disadvantagesnone

"It's the modern way to buy a car! the purchasing process at "Buyacar" is simple, straight forward, and the car was delivered to my my door with no problems, the best part of course is you will save yourself thousands of pounds in the process. Having spent time visiting several dealers discussing options/prices the simple process at Buyacar is a breath of fresh air, the overall saving compared to a dealer price for my car was £4350 which is a massive ..." Read review
10.03.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1zeb55

zeb55

Car buying with Buyacar.co.uk

AdvantagesCOST SAVINGS

DisadvantagesLACK OF INFORMATION

"Buyacar are not for everyone but my car buying experience was fine. If you want a very personal service then they are not for you. Telephone response is short and to the point with no frills, but if you need information they usually respond quickly. Not enough information is forthcoming regarding delivery delays, and the terms and conditions on the website are not clear enough regarding certain important issues. The Buyacar website is very ..." Read review
09.03.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1Carbuyer123

Carbuyer123

Terrific experience with Buyacar.co.uk

AdvantagesPrice,convenience

DisadvantagesNone for us

"Although we are frequent internet shoppers we were uneasy about buying such an expensive item online. The enquiry/quotation process was very smooth and the price quoted for the car and our p/x was better than we could get from the dealer network.The price for the car was almost unbelievably low. Buyacar explained in a completely clear fashion exactly how the deal was going to work.The car was in dealer stock and was ready to collect exactly when ..." Read review
09.04.2010

Ciao members have rated this review on average: somewhat helpful



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