Rating Summary

1-15 of 102 reviews Show most helpful reviews first Newest first

 

Best Price, Best Choice, Worst Customer Service

AdvantagesGood Navigation, wide range of products, competitive on price

DisadvantagesPoor after sales customer service / delivery service

"...a belated present to myself. My partner and I had been around both Curry’s and Comet looking at appropriate replacements for my old system and I found a nice little HP laptop in Comet for an affordable price of 379 in the January sales. I decided that rather than make a snap decision there and then to purchase the laptop, I would mull it over at home. Well no sooner were we home than I began thinking to myself that I should have just bought it while ..." Read review
11.01.2011

Ciao members have rated this review on average: very helpful

Sucked up by Poor Customer Service

AdvantagesWebsite easy to Navigate, some prices heavily discounted from store price

DisadvantagesDidnt deliver as promised, little weekend back up support for complaints

"...They had my piggin' money! Amazing - KA covers half the West of Scotland... I live beyond the back of bourke and getting an internet connection is hard enough, never mind one long enough to commit fraud on!!! Five days later they refunded the money to my bank account, and I was free to try again with someone else. Wonderful. So looking at the banners on Ciao, I went for Co-op electrical.co.uk. Again an attractive price, but their website went down ..." Read review
02.08.2003

Ciao members have rated this review on average: very helpful

Community Level 1skinrush

skinrush

Comet - Not good if something goes wrong

AdvantagesYou can take the item away with you when you buy, they price match local retailers

Disadvantagesreturning faulty items is very difficult, very contradictory head office phone advise

"...flickering picture with HDMI sources. I first went into Comet to ask what the prodedure for returning it was, and was told that either an engineer could come to my house and test it, or that I could return the tv to the store, where someone would test it. If it was seen to be faulty, the tv would be written off, and a replacement or refund could be issued. I took the tv back to the store (18 miles away from where I live), and was then told by a ..." Read review
22.06.2009

Ciao members have rated this review on average: very helpful

Community Level 1dismayed

dismayed

Acer Laptop from Comet - Never Ever Again

AdvantagesCheap online price looked like good value for money

DisadvantagesPoor product reliability and safety and arrogant lack of concern from Comet

"I bought my Acer laptop from Comet online in November 2006. On delivery, I unpacked it and plugged it in and quickly discovered that the card drive didn\'t work. I took it to a local Comet store who told me I\'d have to deal with Acer directly. I argued my consumer rights and after a lot of hassle they suddenly agreed to replace it and I took home a new laptop. At the beginning of October this year, still within the 12 month warranty, I left the ..." Read review
13.11.2007

Ciao members have rated this review on average: very helpful

Community Level 5woodnymph

woodnymph

come early.co.uk

AdvantagesSite is easy to use

DisadvantagesHmm, poor, very poor. Customer services suck..

"By half past two this afternoon, I knew that my stressful morning was all due to a member of staff at comet.co.uk. But I'll go in to that later! comet.co.uk is a nice bright colourful site. (mainly orange!) It is very easy to look for the products you want, by using the Products Menu on the left of the home page. I was using them (01.01.01) to purchase a Digital Camera as they were selling it for the best price. Which I found in ~ Cameras & Camcorders>Digital ..." Read review
07.01.2003

Ciao members have rated this review on average: very helpful

Community Level 6bazza1603

bazza1603

Internet Shopping. Loads of free hassle

AdvantagesNot sure any more

DisadvantagesYou cannot see what your buying until its been delivered

"...quite happy again and went home for a lovely tea made in the oven. After getting home I found it was the wrong one and they did not have any other shelves which matched my cooker. By this time I was starting to get a bit upset at having a cooker which was basically useless. They offered to contact the maker of the cooker and get in contact with me but this would take a further week and a half. My next move was to contact New World directly, but ..." Read review
13.05.2001

Ciao members have rated this review on average: very helpful

Community Level 2ranson

ranson

Comet delivers the goods

AdvantagesGood prices and nice young men

DisadvantagesThey can't always manage it on Monday

"I've had a terrible fortnight. I have had two broken down cookers, two broken down dishwashers, one broken down freezer and one broken down washing machine. I have had to replace one cooker and two dishwashers. Now, before you begin to think that I am some kind of domestic appliance fetishist (is there such a thing?) or that I have shares in Hoover, let me explain. I run four day nurseries. So that means that I need four dishwashers, four fridge freezers, ..." Read review
16.11.2001

Ciao members have rated this review on average: very helpful

Comet - They Live Electricals Me - I Love Electricals!

AdvantagesGreat website, easy to use, take all major credit cards.

DisadvantagesMore sale items would be great!

"Comet - We Live Electricals, at least thats what their website tells me! The website is in the following categories: Kitchen & Home, Home Entertainment, Computers, Portable Technology, Shop by Brand, Services, Advice, Business Services, The Sale I think the categories are pretty self explanatory and the website is very easy to navigate. There is a section on the homepage called as seen on tv where you can see all the products which have featured ..." Read review
27.03.2009

Ciao members have rated this review on average: very helpful

Community Level 3elmersattic

elmersattic

COMET AUCTION SITE

Advantagesreal bargains available,deliver sundays, easy transaction

Disadvantagesdelivery costs high on single items. cannot view goods

"Fed up of scouring around the January sales for your electrical bargains? Tired of looking for so called bargains in electrical stores? I don't know about you guys but I always am too late and don't really find the "Manger's Specials" to be that special, by the time I get there all that is left are out of date, destroyed and overpriced products. This year I found myself searching the January sales for a washing machine.....the absolute cheapest ..." Read review
30.01.2003

Ciao members have rated this review on average: very helpful

Community Level 5Trev15

Trev15

Damp Squib

AdvantagesNone

DisadvantagesPlenty - see op

" {The actual site is an off-shoot from Comet's main one. I've e.mailed Ciao! and asked for the category to be created but as yet am still waiting. I'll move it when they do create it.} I've been after a wide-screen TV for ages. I've ordered a couple but they took so long in pratting about with the order that I cancelled them. But I still want one. A shiny silver-effect 32" for the living room. Smart. They are a bit pricey so stumbling across ..." Read review
15.12.2001

Ciao members have rated this review on average: very helpful

Community Level 3smudger1964

smudger1964

A SHINING STAR

Advantagesone of the cheapest,great delivery as promised

Disadvantagesnone in my experience

"...normally a few days away and then a list of prices for delivery depending on what time of day or how long you want to wait in for the item to be delivered these are~~ All Day from 8AM~6PM £12.95 Morning 8AM~1PM £15.95 Afternoon 12AM~6PM £15.95 These are the normal delivery prices however in my case the delivery if i chose the all day option was totally free.There are a number of products available offering free delivery. I chose my day ..." Read review
21.04.2004

Ciao members have rated this review on average: very helpful

Promises but Can't Deliver

Advantages Site easy to use and stores often have sufficient stock

DisadvantagesThey Lie about price matching and terrible customer service.

"...well i beg to differ. ..." Read review
02.05.2012

Ciao members have rated this review on average: very helpful

Community Level 1smkinnair

smkinnair

Place Your Bets

AdvantagesEasy to use online shop, good illustrations and descriptions of products, excellent auction service for clearence items

DisadvantagesThis site can be somewhat slow at times, especially during the early evenings

"...had some very good bargains. I found the site whilst looking for a new tumble dryer early last year. To be honest, I thought the actual prices on the Comet website were quite reasonable but still a little expensive for what I was looking for. But, that was until I stumbled upon thier auction section. Comet's clearence site auctions off all of the stock that Comet can't sell. It is very easy to use once you open an account with them. You pay ..." Read review
20.01.2003

Ciao members have rated this review on average: very helpful

Community Level 1bridtown

bridtown

Mr christopher triffitt

AdvantagesIt's a laugh that customer services in this day and age can be so BAD

Disadvantagescustomer services why have em the managers have all the power in store

"hi all i know this is the wrong thred but could not find where to put it sorry I went into comet on the 19th of january and was looking at laptops i wanted a laptop that could do speed and handle BLURAY and mybe a BLURAY drive and had to have a HDMI lead the laptop i was looking at was this http://www.pcwb.com/catalogue/item/S...p=PriceGrabber i am using pcworld coz it shows the specs better than comet website right the sales man talked me around ..." Read review
31.01.2008

Ciao members have rated this review on average: very helpful

I'll be back

AdvantagesExactly what you ask for, and can nominate delivery address and times

Disadvantagesout of business hours delivery costs extra

"Just a quick review tonight! Few towns in the UK are far from a ‘terrestrial’ COMET site, they’ve been around for around 25 years or so, and they have a fairly good reputation for providing branded consumer electrical goods at good prices. Like many large enterprises, they operate a ‘web store’ – which offers modest discounts from the ‘shop’ prices. I was on the lookout for a new Personal Computer, a SONY VGC-V2S, (which I’ve just reviewed) ..." Read review
14.03.2005

Ciao members have rated this review on average: very helpful



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