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1-15 of 102 reviews Show most helpful reviews first Newest first

 

Best Price, Best Choice, Worst Customer Service

AdvantagesGood Navigation, wide range of products, competitive on price

DisadvantagesPoor after sales customer service / delivery service

"...the bullet – heading to comet.co.uk to spend my pennies after a little internet research on alternative options. ===Who are Comet=== Comet are part of the Kesa Electricals PLC Group which operates in 10 different countries and is Europe’s 3rd largest electrical retailing group. According to Kesa Electricals there is a common trading philosophy shared across all of the groups operating companies consisting of Best price, best choice and best service. ..." Read review
11.01.2011

Ciao members have rated this review on average: very helpful

Sucked up by Poor Customer Service

AdvantagesWebsite easy to Navigate, some prices heavily discounted from store price

DisadvantagesDidnt deliver as promised, little weekend back up support for complaints

"What a palava. You cannot believe how difficult it has been for me to buy a new Vacuum Cleaner. My old one, which has been faithful until now has decided it no longer wants to pick up the muck and I dutifully did the electrical store rounds two weekends ago and decided on a Dyson DC07 Animal…Grrrrr! We were almost ready to buy it from Currys when we enquired about web prices and the store manager advised it was nearly £50 cheaper via the web, a fact ..." Read review
02.08.2003

Ciao members have rated this review on average: very helpful

Community Level 1skinrush

skinrush

Comet - Not good if something goes wrong

AdvantagesYou can take the item away with you when you buy, they price match local retailers

Disadvantagesreturning faulty items is very difficult, very contradictory head office phone advise

"I bought a tv from Comet a couple of weeks ago, and left it in its packaging for a couple of days, whilst I was selling my previous tv. After I'd set up the new tv, all seemed fine, until I started to get an intermitant flickering picture with HDMI sources. I first went into Comet to ask what the prodedure for returning it was, and was told that either an engineer could come to my house and test it, or that I could return the tv to the store, where ..." Read review
22.06.2009

Ciao members have rated this review on average: very helpful

Community Level 1dismayed

dismayed

Acer Laptop from Comet - Never Ever Again

AdvantagesCheap online price looked like good value for money

DisadvantagesPoor product reliability and safety and arrogant lack of concern from Comet

"I bought my Acer laptop from Comet online in November 2006. On delivery, I unpacked it and plugged it in and quickly discovered that the card drive didn\'t work. I took it to a local Comet store who told me I\'d have to deal with Acer directly. I argued my consumer rights and after a lot of hassle they suddenly agreed to replace it and I took home a new laptop. At the beginning of October this year, still within the 12 month warranty, I left the ..." Read review
13.11.2007

Ciao members have rated this review on average: very helpful

Community Level 5woodnymph

woodnymph

come early.co.uk

AdvantagesSite is easy to use

DisadvantagesHmm, poor, very poor. Customer services suck..

"...in to that later! comet.co.uk is a nice bright colourful site. (mainly orange!) It is very easy to look for the products you want, by using the Products Menu on the left of the home page. I was using them (01.01.01) to purchase a Digital Camera as they were selling it for the best price. Which I found in ~ Cameras & Camcorders>Digital Cameras. (There were 19 products to view in this section.) Once in the Digital Camera section, there is an ..." Read review
07.01.2003

Ciao members have rated this review on average: very helpful

Community Level 6bazza1603

bazza1603

Internet Shopping. Loads of free hassle

AdvantagesNot sure any more

DisadvantagesYou cannot see what your buying until its been delivered

"...came across a cooker in Comet.co.uk made by the British company New World that suited us. I am one of these people that like to support British companies wherever possible so this was a factor in buying it. But the price of £199.95 plus a standard delivery charge of £11.95 was the deciding factor. The comet website in very easy to use and navigate around .The layout of the site makes it very quick to move around. The only draw back is that when ..." Read review
13.05.2001

Ciao members have rated this review on average: very helpful

Community Level 2ranson

ranson

Comet delivers the goods

AdvantagesGood prices and nice young men

DisadvantagesThey can't always manage it on Monday

"I've had a terrible fortnight. I have had two broken down cookers, two broken down dishwashers, one broken down freezer and one broken down washing machine. I have had to replace one cooker and two dishwashers. Now, before you begin to think that I am some kind of domestic appliance fetishist (is there such a thing?) or that I have shares in Hoover, let me explain. I run four day nurseries. So that means that I need four dishwashers, four fridge freezers, ..." Read review
16.11.2001

Ciao members have rated this review on average: very helpful

Comet - They Live Electricals Me - I Love Electricals!

AdvantagesGreat website, easy to use, take all major credit cards.

DisadvantagesMore sale items would be great!

"Comet - We Live Electricals, at least thats what their website tells me! The website is in the following categories: Kitchen & Home, Home Entertainment, Computers, Portable Technology, Shop by Brand, Services, Advice, Business Services, The Sale I think the categories are pretty self explanatory and the website is very easy to navigate. There is a section on the homepage called as seen on tv where you can see all the products which have featured ..." Read review
27.03.2009

Ciao members have rated this review on average: very helpful

Community Level 3elmersattic

elmersattic

COMET AUCTION SITE

Advantagesreal bargains available,deliver sundays, easy transaction

Disadvantagesdelivery costs high on single items. cannot view goods

"Fed up of scouring around the January sales for your electrical bargains? Tired of looking for so called bargains in electrical stores? I don't know about you guys but I always am too late and don't really find the "Manger's Specials" to be that special, by the time I get there all that is left are out of date, destroyed and overpriced products. This year I found myself searching the January sales for a washing machine.....the absolute cheapest ..." Read review
30.01.2003

Ciao members have rated this review on average: very helpful

Community Level 5Trev15

Trev15

Damp Squib

AdvantagesNone

DisadvantagesPlenty - see op

" {The actual site is an off-shoot from Comet's main one. I've e.mailed Ciao! and asked for the category to be created but as yet am still waiting. I'll move it when they do create it.} I've been after a wide-screen TV for ages. I've ordered a couple but they took so long in pratting about with the order that I cancelled them. But I still want one. A shiny silver-effect 32" for the living room. Smart. They are a bit pricey so stumbling across ..." Read review
15.12.2001

Ciao members have rated this review on average: very helpful

Community Level 3smudger1964

smudger1964

A SHINING STAR

Advantagesone of the cheapest,great delivery as promised

Disadvantagesnone in my experience

"I have always been a fan of comet as i have found the prices on offer are normally one of the cheapest available and this is often backed up by the price comparison site www.pricerunner.com as i always use that site first before going to the website of the retailer with the best prices. This is my experience of the website www.comet.co.uk and the service I have received from them over the last couple of years. A couple of weeks ago my dishwasher ..." Read review
21.04.2004

Ciao members have rated this review on average: very helpful

Promises but Can't Deliver

Advantages Site easy to use and stores often have sufficient stock

DisadvantagesThey Lie about price matching and terrible customer service.

"I used to like Comet. I used to find their customer service excellent. I used to find they had good deals both in store and online, But that has completely changed after I went online found a vacuum I liked and was in budget as my Dyson has died after many years of use! I thought I would go in to the store and buy it with Love 2 Shop vouchers, as they are burning a hole, but I thought that I would just check the vacuum was in stock or ..." Read review
02.05.2012

Ciao members have rated this review on average: very helpful

Community Level 1smkinnair

smkinnair

Place Your Bets

AdvantagesEasy to use online shop, good illustrations and descriptions of products, excellent auction service for clearence items

DisadvantagesThis site can be somewhat slow at times, especially during the early evenings

"I have been using Comet's clearence site for over a year now and I can tell you, I have had some very good bargains. I found the site whilst looking for a new tumble dryer early last year. To be honest, I thought the actual prices on the Comet website were quite reasonable but still a little expensive for what I was looking for. But, that was until I stumbled upon thier auction section. Comet's clearence site auctions off all of the stock ..." Read review
20.01.2003

Ciao members have rated this review on average: very helpful

Community Level 1bridtown

bridtown

Mr christopher triffitt

AdvantagesIt's a laugh that customer services in this day and age can be so BAD

Disadvantagescustomer services why have em the managers have all the power in store

"hi all i know this is the wrong thred but could not find where to put it sorry I went into comet on the 19th of january and was looking at laptops i wanted a laptop that could do speed and handle BLURAY and mybe a BLURAY drive and had to have a HDMI lead the laptop i was looking at was this http://www.pcwb.com/catalogue/item/S...p=PriceGrabber i am using pcworld coz it shows the specs better than comet website right the sales man talked me around ..." Read review
31.01.2008

Ciao members have rated this review on average: very helpful

I'll be back

AdvantagesExactly what you ask for, and can nominate delivery address and times

Disadvantagesout of business hours delivery costs extra

"Just a quick review tonight! Few towns in the UK are far from a ‘terrestrial’ COMET site, they’ve been around for around 25 years or so, and they have a fairly good reputation for providing branded consumer electrical goods at good prices. Like many large enterprises, they operate a ‘web store’ – which offers modest discounts from the ‘shop’ prices. I was on the lookout for a new Personal Computer, a SONY VGC-V2S, (which I’ve just reviewed) ..." Read review
14.03.2005

Ciao members have rated this review on average: very helpful



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