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User Reviews

for comet.co.uk

Rating Summary based on 102 reviews

  • 5 Stars
    21
  • 4 Stars
    9
  • 3 Stars
    4
  • 2 Stars
    12
  • 1 Star
    56

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 1.9
  • 1.2
  • 2.8
  • 2.6
  • 2.6
Previous page Next page Page 1 of 11 | 1 to 10 out of 102 Review(s)
  • 53 of 53 Ciao users found the following review helpful
    Picture of stillclueless

    Level 6 stillclueless

    Member since 23/02/2004

    Reviews written: 131

    User doesn't recommend the product

    Advantages Advantages Good Navigation, wide range of products, competitive on price

    Disadvantages Disadvantages Poor after sales customer service / delivery service

    My Acer laptop that I have owned since 2006 has been dodgy for the past few months, running slowly and refusing to perform as a laptop should, so I figured seeing as the poor thing was over 4 years old that I would treat myself in the new year with a brand new one, kind of a belated present to myself. My partner and I had been around both Curry’s and Comet looking at appropriate replacements for my old system and I found a nice little HP laptop in Comet for an affordable price of 379 in the January sales. I decided that rather than make a snap decision there and then to purchase the laptop, I ... more
  • 107 of 107 Ciao users found the following review helpful
    Picture of helencbradshaw

    Level 8 helencbradshaw

    Member since 29/07/2001

    Reviews written: 310

    User doesn't recommend the product

    Advantages Advantages Website easy to Navigate, some prices heavily discounted from store price

    Disadvantages Disadvantages Didnt deliver as promised, little weekend back up support for complaints

    What a palava. You cannot believe how difficult it has been for me to buy a new Vacuum Cleaner. My old one, which has been faithful until now has decided it no longer wants to pick up the muck and I dutifully did the electrical store rounds two weekends ago and decided on a Dyson DC07 Animal…Grrrrr! We were almost ready to buy it from Currys when we enquired about web prices and the store manager advised it was nearly £50 cheaper via the web, a fact that he was not too happy about, as he just lost a sale to the same organisation. Fifty pounds off a £280 cleaner is not to be sniffed at, so we ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of skinrush

    skinrush

    User doesn't recommend the product

    Advantages Advantages You can take the item away with you when you buy, they price match local retailers

    Disadvantages Disadvantages returning faulty items is very difficult, very contradictory head office phone advise

    I bought a tv from Comet a couple of weeks ago, and left it in its packaging for a couple of days, whilst I was selling my previous tv. After I'd set up the new tv, all seemed fine, until I started to get an intermitant flickering picture with HDMI sources. I first went into Comet to ask what the prodedure for returning it was, and was told that either an engineer could come to my house and test it, or that I could return the tv to the store, where someone would test it. If it was seen to be faulty, the tv would be written off, and a replacement or refund could be issued. I took the tv back to ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of dismayed

    dismayed

    User doesn't recommend the product

    Advantages Advantages Cheap online price looked like good value for money

    Disadvantages Disadvantages Poor product reliability and safety and arrogant lack of concern from Comet

    I bought my Acer laptop from Comet online in November 2006. On delivery, I unpacked it and plugged it in and quickly discovered that the card drive didn\'t work. I took it to a local Comet store who told me I\'d have to deal with Acer directly. I argued my consumer rights and after a lot of hassle they suddenly agreed to replace it and I took home a new laptop. At the beginning of October this year, still within the 12 month warranty, I left the room for 10 minutes and returned to find that the laptop had failed. There was a black screen full of \'fatal error\' messages and the top left ... more
  • 95 of 95 Ciao users found the following review helpful
    Picture of woodnymph

    woodnymph

    User doesn't recommend the product

    Advantages Advantages Site is easy to use

    Disadvantages Disadvantages Hmm, poor, very poor. Customer services suck..

    By half past two this afternoon, I knew that my stressful morning was all due to a member of staff at comet.co.uk. But I'll go in to that later! comet.co.uk is a nice bright colourful site. (mainly orange!) It is very easy to look for the products you want, by using the Products Menu on the left of the home page. I was using them (01.01.01) to purchase a Digital Camera as they were selling it for the best price. Which I found in ~ Cameras & Camcorders>Digital Cameras. (There were 19 products to view in this section.) Once in the Digital Camera section, there is an easy Product Compare button ... more
  • 42 of 42 Ciao users found the following review helpful
    Picture of bazza1603

    bazza1603

    User doesn't recommend the product

    Advantages Advantages Not sure any more

    Disadvantages Disadvantages You cannot see what your buying until its been delivered

    About two weeks ago we had a problem with our gas cooker and decided it was safer to buy a new one rather than getting ours repaired. As it decided to break about 8pm in the evening I decided I would hunt around the Internet looking for the best deal instead on hunting around in the shops in my dinner hour or after a hard day at work. I tried every major shop I could think of, plus new companies like pricerunner.co.uk and Kelkoo.co.uk that I had heard of. As we planning to move early next year and hopefully get a place with a fitted kitchen we wanted the cooker to be reasonably priced so I can ... more
  • 36 of 36 Ciao users found the following review helpful
    Picture of ranson

    ranson

    User recommends the product

    Advantages Advantages Good prices and nice young men

    Disadvantages Disadvantages They can't always manage it on Monday

    I've had a terrible fortnight. I have had two broken down cookers, two broken down dishwashers, one broken down freezer and one broken down washing machine. I have had to replace one cooker and two dishwashers. Now, before you begin to think that I am some kind of domestic appliance fetishist (is there such a thing?) or that I have shares in Hoover, let me explain. I run four day nurseries. So that means that I need four dishwashers, four fridge freezers, four washing machines, four tumble driers, four cookers, four microwaves and.....need I go on? And all that is before I have anything to use ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of katykicker

    Level 7 katykicker

    Member since 11/12/2005

    Reviews written: 1375

    User recommends the product

    Advantages Advantages Great website, easy to use, take all major credit cards.

    Disadvantages Disadvantages More sale items would be great!

    Comet - We Live Electricals, at least thats what their website tells me! The website is in the following categories: Kitchen & Home, Home Entertainment, Computers, Portable Technology, Shop by Brand, Services, Advice, Business Services, The Sale I think the categories are pretty self explanatory and the website is very easy to navigate. There is a section on the homepage called as seen on tv where you can see all the products which have featured on Comet's adverts. There is also a section for more great deals where you can see miscellaneous products which are on offer at present. You can ... more
  • 20 of 20 Ciao users found the following review helpful
    Picture of elmersattic

    elmersattic

    User recommends the product

    Advantages Advantages real bargains available,deliver sundays, easy transaction

    Disadvantages Disadvantages delivery costs high on single items. cannot view goods

    Fed up of scouring around the January sales for your electrical bargains? Tired of looking for so called bargains in electrical stores? I don't know about you guys but I always am too late and don't really find the "Manger's Specials" to be that special, by the time I get there all that is left are out of date, destroyed and overpriced products. This year I found myself searching the January sales for a washing machine.....the absolute cheapest possible to go into a house I have just let out to a new tenant. I spent two days undecided and baffled at which to get and wandering from shop to shop ... more
  • 55 of 58 Ciao users found the following review helpful
    Picture of Trev15

    Trev15

    2 Stars Damp Squib 15/12/2001
    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Plenty - see op

    {The actual site is an off-shoot from Comet's main one. I've e.mailed Ciao! and asked for the category to be created but as yet am still waiting. I'll move it when they do create it.} I've been after a wide-screen TV for ages. I've ordered a couple but they took so long in pratting about with the order that I cancelled them. But I still want one. A shiny silver-effect 32" for the living room. Smart. They are a bit pricey so stumbling across Comet's clearance site (not the main site), of course I had to have a gander. And to be honest with you I'm so underwhelmed. Damp Squib! I don't go in for ... more
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